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Get up to 4% of your purchase back
when you shop with Simba Sleep

Simba Sleep Reviews

On the whole, members who have chosen to leave feedback having made a purchase from Simba through us seem to love the service provided by them. “Excellent product and great UK retailer,” is how one member summed up his experience, while other comments include “very easy to purchase online — great service” and “quick and efficient transaction — item arrived promptly and well packaged”.

Another member said: “Purchased Simba mattress on a Sunday, delivered promptly Wednesday with good communication of delivery time slot, plus received over £30 cashback within six weeks.” While it is true that some members have stated they did not receive their cashback, there are plenty of other positive comments, including “no problems at all getting the cashback — thanks Simba”, “very quick cashback payment” and “easy tracking, great retailer”.

Simba Sleep Reviews
	Great retailer Cash back paid, no problem. I ordered a mattress and delivery was on time and with very helpful delivery personnel.
	altywhite \| 02 Sep 2024 Report Abuse
	Tracked straight away But almost 12 weeks in still nothing paid out, like others have said.
	MYLOHOUND \| 13 Aug 2024 Report Abuse
	great fast payout they paid out what they said and within the time frame stated. no problems.
	olivarg \| 29 Apr 2024 Report Abuse
	4 months later still not received cashback from them Pretty rubbish, still waiting for cash back after 4 months. Bought directly from Simba because of cashback but then saw that Amazon were selling the same items for cheaper! Better looking for deals from other retailers than buying from Simba directly as even with cashback (that you never receive) it's cheaper elsewhere!
	Khrone007 \| 05 Mar 2024 Report Abuse
	Really disappointed with Simba Bought a mattress that cost nearly £1,500 (I've bought cheaper cars). The mattress is OK but I'm not sure its £1,100 better than the one I bought recently for my spare bed from Mattress Online who were absolutely excellent and paid cashback really quickly. Simba have declined my cashback even though it tracked and has shown as pending. Would I buy from them again or recommend them to others? No I wouldn't, if you advertise to pay cashback then you should pay it.
	KZ1 \| 22 Dec 2023 Report Abuse
	excellent service excellent service
	Madsavo \| 25 Jul 2023 Report Abuse
	Very good - I received cashback promptly
	SusieQute \| 25 Jan 2023 Report Abuse
	Rejected claim
	WeeHoney87 \| 28 Oct 2021 Report Abuse
	Spot on with the time scale. Excellent
	horsehorsey123 \| 02 Mar 2021 Report Abuse
	Spent over £1,500 and got 3p back
	ScottAlistairJack \| 25 Nov 2020 Report Abuse
	Rejected claim
	sammieg1969 \| 14 Nov 2020 Report Abuse
	excellent service
	hasantahir \| 19 Jun 2019 Report Abuse
	purchase made on Oct 2018.Still waiting on cashback
	thgemm \| 10 May 2019 Report Abuse
	Didn't pay out my cashback despite having a confirmed order - even after TCB investigated it with them they refused. Order now returned for a refund.
	tomarse49 \| 12 Feb 2019 Report Abuse
	not purchased via TCB, but dreadful service and product
	Wongston \| 09 Nov 2018 Report Abuse
	All good. Paid timeously as well.
	Gary1martin1983 \| 07 May 2018 Report Abuse
	Excellent product and a great UK retailer
	Fatbaz \| 08 Apr 2018 Report Abuse
	I had to make a complaint as my cash back was declined, it has now been approved.
	Kirstie2222 \| 08 Mar 2018 Report Abuse
	No problems at all getting the cashback. Thanks Simba!
	zombypc \| 02 Mar 2018 Report Abuse
	its really great and easy
	DRAGON101_8 \| 27 Feb 2018 Report Abuse
	Very quick cashback payment
	lyn73ter \| 21 Feb 2018 Report Abuse
	Quick payer from a great merchant
	sinders76 \| 17 Feb 2018 Report Abuse
	Clicked through and purchased a mattress, even foregoing a special offer on their site for a free topper to avoid invalidating the claim. Claim didn't track so raised a query, 2 months later still showing as waiting for merchant. Queried it directly with Simba and ended up having to request to return for a full refund, which spurred them in to action. Still wouldn't pay the 10% I was expecting, and got a direct 5.25% refund. Feel really let down, I went with them solely due to the cashback offered as their competitor had better reviews, plus now outside the 100 day return period so too late to do anything!
	JimboBrennan \| 04 Feb 2018 Report Abuse
	Please don't give these people your money! If I could give them less than 1 star I would. The customer service is appalling here. I never had any contact from them after ordering, and every time the order didn't arrive, I had to contact them myself to find out why. There was never any explanation, every time, they just suggested another delivery date, and then didn't turn up. These cowboys charge a lot of money, and I'm personally not convinced that it's not all just a big scam. Very difficult to get hold of them and get a refund. They lied to me a lot, and wasted a lot of my time. I still don't know if my refund has been processed. Just Awful!!!
	sigreen82 \| 29 Jan 2018 Report Abuse
	Easy tracking, great retailer.
	lostatse \| 18 Jan 2018 Report Abuse

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