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Get up to £95.00 of your purchase back
when you shop with Sky Broadband Upgrades

Sky Broadband Upgrades Reviews

Reviews and experiences from TopCashback members who have shopped with Sky Broadband Upgrades. Log in to review

Sky Broadband Upgrades Reviews
	Took a few months longer than i thought but cashback paid out in the end worth the wait. Thanks topcashback again and sky
	VESPACOLIN \| 11 Apr 2015 Report Abuse
	Took a long time to get my cashbsck, was also not tracked properly so I had to raise a claim query.
	Ewhyley \| 08 Apr 2015 Report Abuse
	A bit worried now,over 6 months and not gone any further than being confirmed.
	cliff1258 \| 12 Mar 2015 Report Abuse
	Hi, I can see that your transaction has gone on to confirm at 0.00, could you lodge a claim for this as incorrectly tracked so that we can look into getting the expected amount to you? Many thanks, TopCashback TopCashback
	Fantastic earned over £250 on sky tv deals up to now!
	jenniferstclaire1983 \| 05 Mar 2015 Report Abuse
	Upgrade to sky sports 11th Aug , tracked at 0.00 6 months came and gone confirmed at 0.00 but will it become payable at the £31.50
	VESPACOLIN \| 03 Mar 2015 Report Abuse
	Hi, if this has confirmed at 0.00, then I would suggest lodging a claim for an incorrectly tracked transaction, we can then look into getting this tracking at the rate expected on for you. Best wishes, TopCashback TopCashback
	Not happy at all, upgraded my account using the link for my cashback to then be declined months down the line.
	ecodrin \| 19 Feb 2015 Report Abuse
	It's now been over 2 years, claim has been declined even though all terms and conditions were followed! Certainly won't be doing anymore upgrades with sky if they're going to lie about cashback and not honour it when they should!
	Judith_o \| 13 Feb 2015 Report Abuse
	Hi there, you can always post a message to our Claims Team via your claim thread if you would like to query further the resolution that has been received, we would be happy to advise here. Best wishes, TopCashback TopCashback
	Robbed, sky not only haven't paid cash back they retracted the 6 months free that was originally offered and renewed my contract for 18 months at full price.
	goro_uk \| 01 Feb 2015 Report Abuse
	I have always had good experiences with topcashback but sky have been dreadful. I upgraded to sky movies last March and was supposed to receive £136 but despite it showing as confirmed for months, lodging a claim and several nudges, no sign of the money. Don't waste your time with sky.
	gemma_steele \| 10 Jan 2015 Report Abuse
	TOTALLY DISGUSTING BEEN WAITING SINCE JUNE FOR MY CASHBACK THEN 4 WEEKS AFTER MY ESTIMATED PAYOUT THIS CASHBACK DECLINED SO I BEEN IN CONTACT WITH TCB AND THEY ARE DEALING WITH IT THEN JUST A COUPLE OF WEEKS AGO 21/12/2014 I HAVE BEEN AWARDED WITH THE CASHBACK BUT IT HAD A ESTIMATE OF 4 WEEKS TO PROGRESS TO PAYOUT BUT NOW WHEN I WENT ON 09/01/2015 TO CHECK STATUS IT IS NOW SAYING 24 WEEKS . NEVER AGAIN AND WONT BE RECCOMENDING FRIENDS AND FAMILY
	stevewalker1986reece \| 09 Jan 2015 Report Abuse
	Hi there, when a claim has been successfully resolved, it can sometimes take a little longer for the cashback to be received and for Sky transactions, this can take around 24 weeks, but I can wholly assure you that as soon as the cashback has been received, you will see your account updated to reflect this. Best wishes, TopCashback TopCashback
	Not happy with sky at all, lodged a claim as tracked as 0.00... Months and months later got a random excuse for why it hadn't gone through (nothing to do with what the deal was for). Should NOT be allowed on tcb, it would seem many have the same issue. AVOID!!
	AllisonCG \| 08 Jan 2015 Report Abuse
	Eventually got the cashback after waiting approx 6 mths. Happy with Sky Fibre BB, as it's very quick! Recommended!
	CashbackGem \| 07 Jan 2015 Report Abuse
	All worked ok for me. Just received my £126 cashback and it took around 4 months. Plus also had my £50 M&S vouchers, 3 months free line rental because my connection date was delayed by 1 week totalling £47.10, and I was also sent two Sky broadband routers so I sold one on Ebay for £25. So switching from Bt broadband at £16 a month to free Sky broadband I have received around £248. For once in my lifetime I am actually happy with the service I have received from Sky.
	Koi_Fanatic \| 03 Jan 2015 Report Abuse
	Very slow payout nearly 5 months
	jwspurs75 \| 02 Jan 2015 Report Abuse
	It is taking so long to get this cashback. I feel very frustrated because it has been confirmed for several weeks. The cashback registered on account in May, its half way through December. I even had to contact Sky to get my voucher too.
	markybobo \| 16 Dec 2014 Report Abuse
	Hi there, I am sorry that this has not progressed as quickly as expected, we are only able to provide estimates based on the merchants previous payout speeds and sometimes because of this, it can take longer for the cashback to be produced, but I can assure you as soon as the cashback is received, this will be applied directly to your account for you. Thank you for your patience in the meantime. Best wishes, TopCashback TopCashback
	We did not get our money still waiting 3 years now
	nicredman \| 05 Dec 2014 Report Abuse
	My cash back claim for £100, for upgrading my package to include broadband, has been "with the merchants network" for 12 months only to be refused. This is the second time this has happened to me on a sky upgrade! Shame on you SKY - Another customer on their way to talk talk.
	michaelwood68 \| 02 Dec 2014 Report Abuse
	Still waiting for the cash back. The Fibre broadband is nowhere near as good as BTs. Multiple disconnections per day and no help in trying to sort the problem out.
	dangle2009 \| 22 Nov 2014 Report Abuse
	Another un happy customer, been waiting over 8 months now topcashback don't seem to care, had a claim in for months but still nothing. I use a seprate browser for cashback and clear all cookies before clicking though so there is no excuse
	james \| 20 Nov 2014 Report Abuse
	Hi there, I am sorry that the cashback was not received as expected, I can assure you that our Claims Team will do all they can to get any amounts to you and hopefully, it is not long until this is resolved for you. Thnak you for your patience in the emantime. Best wishes, TopCashback TopCashback
	Took a long time. Around 4 months. But got the cashback today, very happy, but it took a long time. sky internet isn't very stable tho.
	martinwood \| 18 Nov 2014 Report Abuse
	TERRIBLE...DO NOT RELY ON GETTING ANY CASHBACK FROM THIS MERCHANT. MY £115 CASHBACK FOR SIGNING UP TO BROADBAND WAS JUST REFUSED. I HAVE SUCCESSFULLY CLAIMED OVER £800 FROM OTHER MERCHANTS OVER MANY YEARS WITHOUT PROBLEM.....UNTIL NOW. BECAUSE I'VE NEVER EXPERIENCED A DECLINED AMOUNT I FACTORED THIS CASHBACK INTO MY DECISION TO SWITCH BB AND WAS GOING TO USE IT TO PAY MY TERMINATION CHARGE WITH MY OLD PROVIDER....NEEDLESS TO SAY I'M NOW OUT OF POCKET BIG TIME. DO NOT RELY ON GETTING THIS CASHBACK. SHAME ON YOU SKY.
	MarkBradley \| 17 Nov 2014 Report Abuse
	Hi there, I am very sorry to hear this has been declined, we do try to make it clear on the merchants pages that cashback is never guaranteed and do ask members, although easier said than done, not to make their purchases based on the cashback alone. I hope that any future transactions that you go on to make are more successful for you. Kind regards, TopCashback TopCashback
	Dont count on it. Its been 17 weeks, tho it says confirmed but not payable yet. After reading the reviews I'm starting to think it might not happen after all. Sky internet is unstable.
	martinwood \| 15 Nov 2014 Report Abuse
	Hi there, as we are only able to provide estimates, it can sometimes take longer for the cashback to come through, but please be assured that as soon as this has been received from the merchant, we will pass this straight to you and you will see your account updated to reflect this. Best wishes, TopCashback TopCashback
	Ordered end of June and was expecting the money around now. Shocked to log and not see any details of my order, no tracking details or anything. And then find out that I cant submit a claim because it is over 100 days, I am angry at this a very poor service. No problem with Sky they are taking my money every month and they will defiantly have paid Top Cash back there money but it has been unfairly withheld. After reading other reviews I am regretting using this website. After sending TCB a message I am wait for a reply but I am not very confident about the outcome.
	\| 31 Oct 2014 Report Abuse
	Hi there, I am sorry to hear that your transaction has been declined, when this occurs, we do not receive the cashback to pass this on to you but we would be happy to look into overriding the 100 day limit, so that you can proceed in lodging a claim for this. Our Customer Care Team will be sure to get back to you on your support ticket as quickly as possible. Kind regards, TopCashback TopCashback
	What a con just been told today that they cannot find my transaction from July and so have declined.... Beware they are not paying out
	happy64 \| 30 Oct 2014 Report Abuse
	Hi there, I do apologise that we were not able to provide you with a more positive resolution, I can see that we are appealing this for you and hopefully, our continued efforts are successful. Kind regards, TopCashback TopCashback
	All went through smoothly and quickly. Got SkyGo Extra on a 2 month free trail on 16th September. The cash arrived in my account today, 30th October! Have since signed up for fibre broadband - will see how I get on with that claim!
	Hellopongo \| 30 Oct 2014 Report Abuse

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