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Get up to £50.00 of your purchase back
when you shop with Sky Mobile

Sky Mobile Reviews

Although it is fair to say there are some negative Sky Mobile reviews below, you will also find some TopCashback members have provided positive feedback for the mobile virtual network operator. Such comments include “very good, paid out after raising claim” and “tracked within two hours from signup”. If you take a look on Trustpilot, you will also find some excellent Sky Mobile review feedback.

One happy customer said: “Switched to Sky Mobile and, as an existing TV subscriber, it’s costing me £5 per month for unlimited calls and texts, and 1GB data with rollover. Where else can you get a better deal that that? Nowhere. Process was simple and quick and, as an added bonus, they put 3GB data in my rollover bank.” Other complimentary feedback includes “loving it so far” and “really happy with the service received from Sky customer service”. Another review states: “Super price, super service. Wouldn’t hesitate to recommend and when other mobile contracts in the house come up, we will be changing them all to Sky Mobile.”

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Sky Mobile Reviews
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Not tracked, customer service useless
Took out an expensive iPhone 14pro contract for it to not track. Logged this with top cashback stating that I needed a prompt response as 14 days is the time you get to return the phone if not what is wanted, couldn’t be more useless with their help. Still waiting and it’s been months. Not to mention the actual phone service of Sky is rubbish. Always says 4G or 3G and if full bars nothing works still.
  Kellywardx | 22 Sep 2023 Report Abuse
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Good Merchant and paid cashback thank you
  NargisK | 02 Jan 2022 Report Abuse
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Update on my review last year, Yesterday TCB was successful in getting me my £40 cashback from December 2019, I sent a couple of e-mails to TCB which showed i was still a customer of Sky Mobile and well done TCB you came up trumps. The product is very good but beware when they do offer cashback you may need to work a little and wait.
  Joel39 | 17 Feb 2021 Report Abuse
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Cashback was declined for no reason.
  paulsmudge | 02 Dec 2020 Report Abuse
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Wrong cashback amount. Ticket raised but still waiting waiting waiting.
  BobbyT | 29 May 2020 Report Abuse
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Tracked all OK at £40 but today got declined, had to submit a support ticket as will not let me put in missing claim as over 75 days old, will update review when anything is updated but looking at recent reviews i'm not holding my breath.
  Joel39 | 28 Apr 2020 Report Abuse
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Was expecting £30 for taking a SIMO £6 deal but only got £10. No way to raise a claim against it as it tracked and went to payable.
  vmanrulez | 02 Apr 2020 Report Abuse
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well please a very happy and exc service and great staff
  Member387167077528 | 29 Mar 2020 Report Abuse
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Update after 3 months on Sky cashback, No response from Sky on my or my partners cashback and neither have tracked, another update in 3 months.
  sunshine_bouy | 25 Feb 2020 Report Abuse
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Five stars only to get to the top of the list , I and a friend both signed up to Sky mobile via different computers and we both use a seperate browser just for cashback and neither has tracked yet so not looking good :o(
  sunshine_bouy | 27 Nov 2019 Report Abuse
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Avoid! Transaction didnt track, claim raised. Now in month 6 and still nothing! Topcashback are not interested as is evident from their responses! Note how there isnt any “Tracking and Payout Statistics” for this merchant also. Highly suspicious!
  Matthex001 | 11 Nov 2019 Report Abuse
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Didn't track, so phone returned at Sky's expense and switched to competitor. Disappointed
  ainswsi | 18 Oct 2019 Report Abuse
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Mine also did not show up despite it being tracked n topcashback. Either remove this offer if Sky continue to disappoint so many new customers or ensure they have a better track record of tracking and paying the cashback. Not impressed at all and this also reflects badly on topcashback as it lures you into using their site yet you are then left waiting and waiting. I have lodged a complaint and hope this will be resolved very soon.
  gpaul | 15 Oct 2019 Report Abuse
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Still Waiting to hear back only paid £45 out of £95
  Khalid1234 | 18 Jul 2019 Report Abuse
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DO NOT BUY BASED ON CASHBACK!! I am into month 7 of waiting now and still nothing! Top cash back are not chasing it! AVOID AVOID AVOID
  Hendog666 | 11 Jul 2019 Report Abuse
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Not Happy! They Advertise Great Cash Back, Site allows you to complete to the end and then its says please contact our customer service to continue with your order!! Not Happy as when I phoned Sky they said by completing with my order over the phone the Cash Back would not be rewarded...!
  cat_0014 | 30 May 2019 Report Abuse
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Did not track my order, have raised a claim and told I have to wait 3 months before they will investigate, not happy
  Member158133586628 | 27 May 2019 Report Abuse
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very good paid out after raising claim
  soniau2 | 12 Nov 2018 Report Abuse
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Ive been waiting over a year and still no payout/further forward.
  chazmel | 07 Nov 2018 Report Abuse
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Waiting for over a year for cash back, but still not been confirmed
  mattjack1991 | 16 Oct 2018 Report Abuse
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They do not pay. Three family members brought sims each on their own account in November '17. None have been paid. Says 'waiting for retailer'.
  matt72 | 16 Aug 2018 Report Abuse
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Ive purchased four sims from sky, at different times. None tracked. All manual claims. No cashback even after seven months. 'waiting for retailer action' what a joke!
  matt72 | 28 Jun 2018 Report Abuse
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Chasing cash back since March, this merchant appears to swerve cash back payments.... Avoid!!
  toocheeky | 04 Jun 2018 Report Abuse
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Purchased a phone in October, cashback still showing as pending...
  Jssssch | 15 Mar 2018 Report Abuse
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i was told that they cannot locate my transaction. Not good experience.
  joyabbey70 | 11 Mar 2018 Report Abuse
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