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when you shop with Superdrug

Superdrug Reviews

Reviews and experiences from TopCashback members who have shopped with Superdrug. Log in to review

Superdrug Reviews
	Pleasantly surprised My experience was very good and the cashback arrived very quickly
	Chunky1970 \| 30 Nov 2023 Report Abuse
	Doesn't ever work Most cashback from Superdrug is being declined not sure why as I don't return anything,also most cashback doesn't track so need to put claim,too much hustle
	veex \| 17 Nov 2023 Report Abuse
	Fast service - competitive prices. Used Top Cash Back which is a very easy and straightforward way of getting payment for your purchases online. Highly recommend and issues solved quickly,
	Rubee66 \| 14 Nov 2023 Report Abuse
	Never tracks I've never ever had a superdrug transaction track, lots of manual and faff and waiting around
	jlevy7 \| 01 Nov 2023 Report Abuse
	Always declines I waited 18 months for cashback to update and superdrug declined. 9/10 tracked cashback is declined so will use boots from now on. Shame on you superdrug, shouldn’t even be on here
	crazedsarah81 \| 31 Oct 2023 Report Abuse
	Very hit and miss . Sometimes tracks quickly but other times had to claim On at least three occasions have had to submit a claim.
	audmum \| 29 Oct 2023 Report Abuse
	Fast payout Fast payout
	mark_mackey \| 18 Oct 2023 Report Abuse
	Still waiting 3 months waiting for cashback from this retailer.
	Montlisa \| 18 Oct 2023 Report Abuse
	Superdrug for reliable service and good prices It was easy to place an order and I received cashback in due course
	Barlaston2710 \| 15 Oct 2023 Report Abuse
	Repeated click and collect emails and declined cashback I ordered a click and collected item on 30th August and cashback tracked ok. I collected the item on the day that I was notified it was available. I received repeated emails and texts after that telling me to collect the item. I had to report this to customer service to get them to rectify this. The cashback was declined on 13th October and I had to raise a claim. I suspect that their staff are not following click and collect processes.
	RossMcL \| 14 Oct 2023 Report Abuse
	Dishonest I have used Superdrug a few times but this time they had a very attractive cashback offer. I followed all the correct procedures before purchasing via TCB and months later they declined the cashback after it failed to track. I won't be using them again.
	mobilejunkie \| 29 Sep 2023 Report Abuse
	Quick receipt of cashback Shop regularly with superdrug
	Crystaltips16 \| 26 Sep 2023 Report Abuse
	Frequently declines Superdrug consistently and frequently declines eligible cashback. Not happy with them.
	lewisTCB \| 20 Sep 2023 Report Abuse
	I didn’t receive my refunds I didn’t receive my refund, despite receiving emails stating orders have been cancelled. Orders are showing as refunded on their system but nothing has come through to my bank account. I forwarded my bank statement showing money going out to Superdrug but no refunds showing. Order No: 10032174344 Order No: 10028929427 Order No: 101406335 Order No: 201988366
	Member9115542192352 \| 16 Sep 2023 Report Abuse
	reasonable payout time good offers
	donkeys1 \| 31 Jul 2023 Report Abuse
	Poor Unreliable service and cashback. Rarely tracks - not good all round
	janebjurae \| 21 Jul 2023 Report Abuse
	Declined Cashback Cashback tracked perfectly fine but then declined for no reason. Will think twice before using this retailer again.
	Shaunytopdog \| 25 May 2023 Report Abuse
	Good cashback from Superdrug Easy to make a purchase from Superdrug. Reliable supplier and good cashback.
	Barlaston2710 \| 30 Apr 2023 Report Abuse
	payment declined ?! I feel i have to chase every transaction payment , they have declined me a payment when i clearly was within the 'rules'
	Ahlulu22 \| 18 Apr 2023 Report Abuse
	never tracks.. always have to do a claim It never tracks the cashback. I always have to put in a claim. Its like a delaying tactic. I do buy from them often and often miss out on Cashback bonus payment too.
	travelbuddy \| 30 Mar 2023 Report Abuse
	Not bad, no reduction for P&P on large spends & VAT excluded. Fairly easy to navigate some very good offers, although they can be a bit confusing. Some products are inexplicably unavailable online. Free P&P if you collect in store but sadly our local store just closed, so had to spend half the money I'd saved to pay for delivery.
	mrmoose \| 17 Mar 2023 Report Abuse
	No Cashback Supplied correct order number but Superdrug unable to trace! Lost a fair bit of cashback so will shop elsewhere now. Its a shame cashback isn’t applied at time of purchase.
	sange1 \| 13 Mar 2023 Report Abuse
	Cashback It’s ok if you have time to do all the stuff required for your Cashback
	Poppy_L \| 27 Feb 2023 Report Abuse
	Not happy No Cashback tracked
	Member1137953445834 \| 14 Feb 2023 Report Abuse
	Retailer refuses legitimate cashback claims Despite purchase via Topcash back , Retailer refuses legitimate cashback claims. It was TopCash Team that had to intervene and help Thank you
	Antigen123 \| 12 Feb 2023 Report Abuse

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