Get up to £200.00 of your purchase back when you shop with Co-op Pet Insurance Join TopCashback Free
Get up to £200.00 of your purchase back
when you shop with Co-op Pet Insurance

Co-op Pet Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with Co-op Pet Insurance. Log in to review
Co-op Pet Insurance Reviews
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a bit slow in the return but a good result.
  cocawotsit18 | 11 Oct 2015 Report Abuse
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Worst payout rate ever - took just under A YEAR to get the payment - the policy is just about due for renewal - guess what - I won't be re-insuring through Co-Operative!
  xandermarsden | 10 Oct 2015 Report Abuse
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Takes over 1/2 a year to pay but got there in the end after some help from TCB
  nomis1968 | 08 Oct 2015 Report Abuse
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Exactly the same thing has happened to me. Having purchase the insurance in December 2014 I raised a support ticket in August because the £38 tracked cashback had still not reached payable and I was told there was a delay with Co-Operative insurance. I log on today to find that the tracked amount has been reduced to £0! I have already contacted customer support through my still open support ticket so lets see what happens. Unfortunately I have to leave one star to even submit this review otherwise it too would have been a big fat zero!
  elliejay62 | 28 Sep 2015 Report Abuse
 
Hey, I am sorry your transaction is currently pending at £0. I can see you have submitted a support ticket about this and our Team will help you as much as they can. Best wishes, TopCashback Support

TopCashback
 
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This is a disgraceful company, purchased in February 2015, been pending payment of £35.35 for 8 months. then today goes down to £0. Would never use this company again. Why does Topcashback keep promoting this company?
  Markwo07 | 24 Sep 2015 Report Abuse
 
Hey, I am sorry that your transaction has moved to £0. Please can you kindly send in a Support Ticket about your transaction? A member of the team will be more than happy to take a closer look into this for you. Best wishes, TopCashback Support

TopCashback
 
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I took out this policy in Nov 2014 and am still waiting on payment. I have had to use them so a good company for claims, just no good for TCB.
  monkeylovepuzle | 20 Sep 2015 Report Abuse
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If I could give zero stars I would - bought insurance back in November 2014, still no cashback to date. Issue raised with TCB but will not be renewing with them (co-op) next year. I wish companies wouldn't advertise on this site if they have no intention of settling claims.
  SusieW73 | 04 Sep 2015 Report Abuse
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I bought this insurance in December 2014 and am still waiting for my cashback to become payable. I can't even raise a ticket with Topcashback as the filtering system doesn't recognise Co-operative Pet Insurance as a merchant and sends me round and round in circles through the FAQs! very disappointed with both Co-operative Insurance and Topcashback. A similar pet insurance bought by my firend from another merchant through another site at the same time was paid out in May!
  elliejay62 | 23 Aug 2015 Report Abuse
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Took out pet insurance in January 2015, now nearly August, still not payable, seems to be a common theme with Co-op Insurance.
  Markwo07 | 28 Jul 2015 Report Abuse
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Took out policy in July 2014. Took weeks to confirm and still not paid out. Expected better from Co-Op.
  ChloeB | 26 Mar 2015 Report Abuse
 
Hi there, this is now payable for you but I am sorry that this took longer than estimated to be received. Best wishes, TopCashback

TopCashback
 
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I took out my policy in July and it is now March 11th and I am STILL to receive payment. Surely this is a con?
  ashhazzz | 11 Mar 2015 Report Abuse
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Absolute con artists. not worth even one star, it took them 6 months to get it confirmed and god knows how long it will take to get it paid out.
  darkiulis28 | 06 Mar 2015 Report Abuse
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Took out the policy mid Aug' 2014 and it is now mid Feb' 2015 and nothing at all received!!!! Disappointed!
  | 16 Feb 2015 Report Abuse
 
Hi, I can see that you have lodged a claim for your transaction and hopefully, we can get the cashback tracking to your account as expected soon. Thank you for your patience in the meantime though! Best wishes, TopCashback

TopCashback
 
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policy purchased start of Aug 2014 still no cashback 3 Feb 2015
  | 03 Feb 2015 Report Abuse
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Took out pet insurance in July 2014 with this merchant. Only became confirmed Jan 2015 and now in Feb 2015 and still not payable.
  CerysRowe12 | 02 Feb 2015 Report Abuse
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I took out pet insurance last June 2014 and am still waiting for my cash back at the end of January 2015 - very slow in payer
  zujminhob | 01 Feb 2015 Report Abuse
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