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Get up to 15% of your purchase back
when you shop with The Perfume Shop
The Perfume Shop Reviews
Reviews and experiences from TopCashback members who have shopped with The Perfume Shop.
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The Perfume Shop Reviews
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mixed review as my recent purchase tracked then was rejected for no reaseon however on this occasion my claim was finally resolved and they paid out???
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deano255 | 04 Mar 2020
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Disgusting. I ordered a bottle of perfume for my girlfriend for Christmas. The delivery wasn't due for 5 working days. The following week I received a request from feefo to review my order. Amusing as I hadn't received the order. I logged into my The Perfume Shop account. It said that my item had been delivered, the week before, just a couple of days after I ordered the item. Well, the item had NOT been delivered. No cards from a courier saying it had tried to be delivered. Weird. So I called The Perfume Shop via the number in the email. I was greeted by a message saying the number was no longer in use and to call another number. I called the other number. After 10 minutes on hold, I spoke to a guy who said it must have been lost in the post and he would order a replacement. I questioned how it could be lost in the post, when it said it had been delivered. Again I was told, it would be reordered for delivery in 5 working days and there had been no tracking on the first item. The following week, I had an email saying I was being refunded. I sent an email, saying that wasn't what had been agreed and i wanted the item, as ordered. No response within the given 24 hour time frame. I called again. Again, the message saying the number wasn't in use and to call the other one. I was on hold for 50 minutes(!!!) until I had to hang up to accept a work call. I then put all this in another email, including a screenshot of the 50 minutes on hold and sent it. I received this reply on Thursday saying this "I can see that we have requested a resend to be done and we are just awaiting this to be approved which will be done tomorrow and then you should receive this on Monday 16-12-2019". It is now Monday evening. No delivery of item. No emails from The Perfume Shop about the tracking, nothing in my account about it being re-ordered. The whole experience has been a huge waste of my time, and I'm now having to scrabble around finding the item for a similar price, delivered in time for
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portmerion | 16 Dec 2019
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Never seems to track from this retailer.
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dbhoy | 07 Dec 2019
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quick delivery, fast payment
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blueberry | 08 Sep 2019
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I have been shopping with them before and got the cash back paid. I have bought something again.
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SpritualB | 05 Sep 2019
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very good website excellent choice good prices
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jancritch | 25 Aug 2019
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Speedy delivery, excellent product
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Jaris74 | 23 Jul 2019
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cashback tracked quickly and paid out in a few weeks.
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chrisjohn49 | 08 Jul 2019
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Thank you, what a great service. It all helps!
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JackieO | 10 Jun 2019
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No Issues - Paid in full, and within time
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BaynhamG | 30 May 2019
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Received in published timescale
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Crystaltips16 | 10 May 2019
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Fantastic website, it was so easy to order, I got a discount on the perfume and earned cashback too. Win Win.
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Stoneybroke123 | 25 Apr 2019
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Great service, fast payment
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irinadk | 24 Mar 2019
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Fast Payment - All Good Thanks
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D85 | 27 Feb 2019
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Cashback slightly quicker than estimated - good
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Cash4mark | 20 Feb 2019
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Prompt payment, thanks
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Mark_Moulding | 17 Feb 2019
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on the slow side, Average % isn't great, wait for the promotions
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michaeltandy | 09 Feb 2019
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on the slow side, Average % isn't great, wait for the promotions
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michaeltandy | 09 Feb 2019
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Excellent quick way to earn cashback
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Beckypas | 08 Feb 2019
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Cashback paid much quicker than other suppliers.
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POWELLB | 04 Feb 2019
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Cashback paid much quicker than other suppliers.
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POWELLB | 04 Feb 2019
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