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Thompson and Morgan Reviews
Reviews and experiences from TopCashback members who have shopped with Thompson and Morgan.
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Thompson and Morgan Reviews
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Placed several orders this year, and transaction initially tracks,, but they have declined all Cashbacks for no reason. Orders were completed and not refunded, so why are they declining. Will use another supplier in future. the
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Daliarw | 30 Aug 2021
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Quality seeds at a great price delivered swiftly.
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tonyprior | 23 Aug 2021
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plants service great
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kathleenbeauchamp | 09 Aug 2021
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I am a regular buyer from Thompson and Morgan. Half of the cashback is refused, usually when the order is over £30, they refuse the cashback. Big disappointment.
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marmariska | 30 May 2021
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Excellent, very quickly paid.
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jm5amber | 19 May 2021
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Poor quality plants received, several have died and customer service is equally rubbish too.
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_steviem73 | 17 May 2021
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Declined again, what a surprise!
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Dog Days of Summer | 08 May 2021
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Cashback declined for no apparent reason. Has happened before too.
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Dog Days of Summer | 13 Feb 2021
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Ordered 3 times from T&M (plants) and cashback has been declined each time. I'm not using a code so I don't know why they turn it down but its disappointing.
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Mumatwork | 19 Jan 2021
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Nice to get cashback from this merchant, quick cashback
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night12309 | 16 Jan 2021
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Shoddy company. Cashback declined because of "unauthorised discount". Offer was on their website - bulbs £3 per pack and mostly mouldy too.
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ricinus | 25 Nov 2020
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GOOD SELLER*+*+*+*+*GOOD ITEM*+*+*+*+*QUICK DISPATCH*+*+*+*+*
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pippin57 | 19 Aug 2020
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I came to Thompson & Morgan through the moneysavingexpert website whose recommendations are usually trustworthy - but I've never had such a poor experience with a company. Over the last few months I have tried to be extremely patient with T&M because I know it has not been easy for any company during the coronavirus lockdown. However, T&M have been truly appalling. Instead of being up-front and admitting they either could not honour my order or that there would be a significant delay, they greedily took my money anyway and then brought the shutters down. More than four months after placing my order I am still waiting for the company to contact me and still waiting for my refund. Here's my journey: 28th March - Tomato plants ordered. T&M tell me to expect them by the end of April. 22nd May - Tracking link isn't working so I email to enquire where they are. 26th May - MD Chris Wright emails all customers to expect "up to a two week delay" 29th May - I get an email to say my delivery has been delayed UNTIL MARCH 1ST NEXT YEAR! 31st May - I email to cancel my order. 20th June - With no response, I email again to cancel and get an automated email saying someone will be in touch within 14 days. 21st June - Despite me cancelling THREE WEEKS earlier, six dead tomato plants are dispatched to me. 24th June - I email for a third time requesting my refund. 7th August - Still no contact from the company and still no refund. I cannot advise you strongly enough to avoid Thompson & Morgan. I can forgive them for being overwhelmed by an unprecedented situation but I can not forgive them for their deceit and absolute refusal to apologise and return my money.
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m53a41 | 07 Aug 2020
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Beautiful healthy plants and cash back too ,what more can you ask for
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Gloria finch | 18 Jul 2020
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Cashback declined on last 2 orders. No reason given. Shall not use again
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colmore | 16 Jul 2020
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Can't fault it... for the sake of a few extra clicks, who wouldn't?!
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barny_harper | 18 Jun 2020
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I am new to thompson and morgan and it was great to get my plants delivered in excellant condition and with cashback too
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Gloria finch | 17 Jun 2020
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cashback has always tracked A++ great company good plug plants
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tommythe | 29 May 2020
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Good service in very difficult times thank you April 2020
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alfies_mum | 22 May 2020
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Good site , with excellent products
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Briansstash | 05 May 2020
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Good rates of cashback - great products & service
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turneyj321 | 11 Apr 2020
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i use this service every time i order the plants
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SooBDoo | 19 Mar 2020
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Instantly delined cashback. Avoid this dishonet retailer.
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Gazzaaaa | 10 Mar 2020
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Quality products, precise tracking and very quick to pay! Wish more companies like them :)
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Add3r | 15 Feb 2020
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