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Get up to 6.5% of your purchase back
when you shop with Urban Outfitters
Urban Outfitters Reviews
Reviews and experiences from TopCashback members who have shopped with Urban Outfitters.
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Urban Outfitters Reviews
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cashback was received quite quickly! Thank you!
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lady29 | 28 Dec 2017
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Had to do a manual claim, took a while but got there
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cherie63 | 13 Mar 2017
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Cashback easy to use
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elizabethfox | 19 Feb 2017
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Purchase not tracked. Lodged a claim. They refused to pay. Am very disappointed - for the sake of a small amount of cashback they have lost me as a long term customer.
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garethdgardner | 19 Jun 2015
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Have had 0 problems with cashback (from UO) despite none of my TCB referrals for any site ever tracking so I always have to put in an untracked claim. In the two years, I have never been rejected this way so don't know why other people are.
I only buy at UO during a sale as they have always been one of the most expensive/overpriced stores.
Cashback is paid super fast, in less than a month..and if you are clever then you are the one making money.
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D0MINO | 04 Jul 2014
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When my cashback first tracked on my account it showed the amount spent was £5 less than I actually did spend, so I opened a claim to request for it to be corrected. Just after I submitted my missing cashback claim the cashback was then declined by the merchant.
The item I originally ordered from them was damaged so I returned the item for an exchange, but the original transaction was not cancelled so I do not understand why my cashback was declined.
Total waste of time.
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JessicaInfinite | 29 Nov 2013
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Rubbish!!! Spent the money, cashback not tracked so lodged a claim but cashback declined by Urban Outfitters. Complete con.Won't bother with them again
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madsybaby | 13 Oct 2013
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Great stock of edgy womens and menswear but their customer service is appalling. I often have to return items because they look different from the way they are photographed on the website. It's not unusual for a returns confirmation email to take 2-3 weeks to arrive, then another 4-5 days for the money to show back on your card. Be aware that returns are at the buyer's cost which is really annoying!
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20SLR20 | 14 Jun 2013
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Tracked very quickly and great cashback rate on a purchase of over £65, then noticed changed to zero, cannot put in a claim as now dont have order details etc as computer got a virus so no hope of chasing this... very confused as to why changed to zero.... wouldnt use again.
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madmaxcharlett | 09 May 2013
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Included VAT, excellent!
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simonekelly | 17 Apr 2013
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Terrible cash back experiences. One did not track and another tracked and was then removed. Items weren't returned; there is no logical explanation for this. Awaiting TCB response - shame it's a great site fantastic items but cash back doesn't work.
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helentaylor41 | 24 Feb 2013
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Purchased items then received email saying oos.Order cancelled. After taking full amount from paypal, then sent another email saying some items in stock after all. Called them, advisor quite abrupt. Not what you would expect when making an enquiry.Order for remaining items received, but would not use this company again. Need training in customer service.
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snappyshopper | 03 Nov 2011
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Been waiting 3 months (since transaction) for cashback to become "payable".
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| 05 Oct 2011
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Tracked almost immediately and now confirmed. Good website and again it's money for nothing. Happy days
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mrylandb | 29 Jul 2011
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Tracks really quickly, within a day, and always becomes payable on time. I have ordered with them through TopCashBack a few times now and the whole experience has been very easy, no problems at all.
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polycotton | 24 Apr 2011
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Tracks fine, reasonable time before payment.
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lesanne115 | 10 Feb 2011
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Great website. Bought all my items in the sale (it generally quite an expensive shop) and was very happy with all of them. Prompt delivery. Would reccommend.
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Raw | 14 Sep 2010
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