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Get up to 3% of your purchase back
when you shop with Virgin Atlantic Holidays
Virgin Atlantic Holidays Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Atlantic Holidays.
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Virgin Atlantic Holidays Reviews
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Booked USA flights in Sept 14 did not track so quickly submitted claim via TCB. Still waiting for Virgin to respond. Unfortunately a lot of poor reviews on this merchant! Best to avoid it seems!
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TheNumberOneDon | 30 Dec 2014
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Tracked since March 2014 - but nothing received to date... Very frustrating.
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Amandip | 23 Dec 2014
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Tracked within the hour of using. So far so good.
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Poize360 | 13 Sep 2014
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IT'S A CON! After booking an expensive holiday with Virgin by clicking to their site through TopCashBack, we should have received £55. After months of chasing this up, they are refusing to honour it, saying that we accessed their site via another marketing channel. WE MOST CERTAINLY DID NOT, and feel disgusted that TopCashBack are continuing to advertise the fact that Virgin will pay 1.5% cashback when most clearly they have no intention of doing so!
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andygeall | 28 Mar 2014
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Spent £4.5k with Virgin Holidays expecting £113 cashback. The cashback was declined for using and "unauthorised promotional/voucher code". I didn't use any promotional codes so I submitted a claim. This has been 'waiting for merchant' now for nearly a year now! It seems others have the same problem. This has put me off Virgin Holidays - I will not use them again.
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penguin | 14 Feb 2014
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Going on 6 months now tracked quickly, but owed £160 cashback from Virgin - still nothing. Do not let cashback from this vendor be pivotal in your decision to book a holiday. Its a gamble if you get it or not. It has certainly soured my view of this so-called customer-centric company.
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MrBill | 05 Feb 2014
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3 months later and still no cash back (and it didn't track automatically either), my cash back claim still says waiting for merchant, avoid if possible!!
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Tomw3uk | 28 Jan 2014
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Virgin advertises 2.5% cashback, so we should have got £55 for booking made in August. Not tracked so query lodged, but still no result. Very poor! I believe this is a con to try to get people to book with them.
If they can't pay the full amount of 2.5% - why don't they advertise a maxium payable?!
TO VIRGIN - If you resolve our claim, we will post positive feedback.
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andygeall | 19 Oct 2013
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I HAVE GIVEN 5 STARS AGAIN SO THIS APPEARS AT THE TOP!!!!
After 5 months (YES FIVE MONTHS) - I am STILL awaiting this to even track!
DO NOT EXPECT this to track or pay out on my experience - and that of several others by the looks of it below!!
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TelfordWolf | 17 Sep 2013
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Poor. Booked and paid. Not tracked, so now having the aggrevation of submitting a claim. Come on Virginia, play fair.
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brookingfootball | 08 Sep 2013
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I decided to book my holiday using top cashback, however I noticed the price went up so I actually ended up being charged twice what the cashback would of earned me. Be aware of this one
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| 01 Sep 2013
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Provided unequivocal proof to Virgin that holiday booking was genuine & not cancelled but they still refused to make payment!
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firsthawkeye | 18 Jul 2013
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2nd time i have used cashback to book a virgin holiday and it tracked straightaway. Last holiday i got paid on time with no problems.
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gsjnd | 23 Dec 2012
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I retract my previous comment. After disputing the declined cashback amount with TCB, I eventually received my payment.
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notahappybunny | 21 Dec 2012
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Quick to track but has been declined by Virgin. I have raised a claim and will post the outcome when I hear. Having read the terms & conditions, I see no reason for Virgin to decline the transaction, it seems like a cheap shot to me.
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Dazeymay36 | 05 Nov 2012
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Cashback declined with no valid reason. Owed over £100. Rubbish.
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notahappybunny | 05 Jul 2012
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Excellent - 2.5% cashback received after querying despite us using different email address to that registered with Topcashback.
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vka | 19 Jun 2012
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Absolute rubbish. Being fobbed off by virgin and topcashback. Owed £105 but not gonna get it. Feel robbed. Extremely poor service by both parties...
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simon102 | 29 May 2012
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Tracked very quickly and confirmed after about 4 weeks. Still waiting for it to become payable but not actually due until the end of Jan 2012 . Am optimistic it will pay out shortly. Good cashback - cheapest flight so its a good bonus anyway.
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Tresbon | 03 Jan 2012
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Very happy with the service received, very efficient. Would definately recommend to anyone.
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JacsLiverpoolHouse | 17 Oct 2011
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Tracked straight away - confirmed shortly after returning from holiday. Paid about 6 weeks after that - so no problems with cashback from this merchant
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jmarley | 28 Oct 2010
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Cashback tracked straight away. Awaiting the holiday in November before I can rate the quality of the product.
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steveg143 | 28 Aug 2010
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I bought my virgin holiday in May and travelled in June. Virgin didn't confirm my TopCashBack till I got back from holiday, and I'm still waiting for the cashback of £50 to become 'payable'.
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spicy_gal | 13 Aug 2010
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how long do virgin take to confirm?
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willo73 | 05 Aug 2010
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