Get up to £105.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £105.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Too slow , took 4 months to get to pay out stage
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Andyka26 | 01 Mar 2021
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Cookie to merchant tracked but purchase didn't. Raised a missing claim and the form requires an order no. starting WS & 7 digits, which I was told by Virgin would be on the correspondence. It wasn't and several calls to customer services (Cut off a lot) eventually provided the reference but I had 8 digits. So no cashback as now past a 6 month deadline and other issues mean I'm now heading to the ombudsman
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russroberts | 28 Feb 2021
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While this is good, depending on what you’re taking it might be worth looking at MoneySavingExpert’s current deal. In particular the monthly cost seems to be lower. I took the M100 deal or whatever its called and the overall cost over 18 months was lower using MSE.
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Dis | 20 Jan 2021
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terrible supplier, they declined my cashback. They simply do not want to give you any money off either. Its a shame my local exchange can only handle 0.7mp upload.. for the last 5+ years VM have monopolised the area and basically do what they want. i would say if you get at least 50MB from other suppliers, go for them.
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sanjayint_leicester | 02 Jan 2021
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Week 22 now and still waiting for it to become payable :( have had lots of trouble with virgin media outsourced customer service.
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Chris19892705 | 21 Dec 2020
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cashback is always declined even though I was extra careful to make sure I followed it all through properly and set up the debits. Service is also not as fast as what we are paying for, but that's not just virgin, that seems to be universal.
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lizb88 | 15 Dec 2020
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Cashback not tracked and rejected by Virgin. Cookies had been cleared and open browser windows closed before making purchase so hard to understand reason for refusal to pay. Hugely disappointed.
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fro_baby | 16 Nov 2020
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Slow cash back, the TV service doesn't work, the internet cuts out all the time, and impossible to get through to support.
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Dufas7 | 15 Nov 2020
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Efficient process from placement of order to cashback
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Peter_Diplock | 13 Nov 2020
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Cashback was tracked in time. Happy with Virgin media services
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fani17 | 22 Oct 2020
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cashback was excellent
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Dazzamal13 | 20 Oct 2020
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Good value .... but long wait for money .... BUT WORTH IT..!!!
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rehan280 | 20 Oct 2020
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Great I was very pleased with the service.
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Sandra52 | 18 Oct 2020
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Very fast payout which was surprising. No problems at all.
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nixola | 18 Oct 2020
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Wasn’t the easiest. It was declined and I had to raise a complaint. Took 9 months to get the cashback but got there eventually...
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1234852 | 18 Oct 2020
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Keen prices with great Cash Back.
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SwindonMan | 16 Oct 2020
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Took ten and a half weeks to become payable which is half the estimated time. No issues
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Charlittlexx | 16 Oct 2020
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Fairly long settlement process
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davidcowl | 16 Oct 2020
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Does take a while to be approved but once it does its so worth it! its like a little back up of extra money to treat yourself!!
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emilyw94 | 08 Oct 2020
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took 10 months to become payable
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kellyR82 | 07 Oct 2020
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took nearly 6 months but got it
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insa801 | 02 Oct 2020
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Nearly a year and still not paid cashback. Useless
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TheCAD21 | 02 Oct 2020
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Took 4/5 months yet paid with no chasing
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markc2c | 02 Oct 2020
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Amazing cashback amount, it took slightly long time to process (around 9 months) would give 5 starts if it was faster
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Majd525 | 14 Sep 2020
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Very slow process took almost 11months to get payment
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Dstoner | 09 Sep 2020
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