Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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Never tracked....filed claim months ago to no avail....very disappointing!
  starrybee | 09 Apr 2011 Report Abuse
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Cashback still not tracked 3 months after purchase. When contacted directly Vodafone say 'we understand the problem faced by by you, but Vodafone has no such Topcashback plan it would have been offered from the dealer from where you have purchased it. so you need to contact them to sort out it.' My only bad experience on topcashback I suggest you AVOID VODAFONE!!
  annier | 09 Apr 2011 Report Abuse
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Purchased in Jan, query now waiting over 2 months apparently Vodafone have not replied to TCB yet! My worst ever experience after nearly £400 total cashback, Vodafone need to try harder!!!
  annier | 08 Apr 2011 Report Abuse
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I was very impressed with the Vodafone Cashback for purchasing an iPhone 4 new contract via TCB. I cannot fault TCB's process during this transaction, other than to say it would be great if TCB send an email updating on the status of the Cashback when moving to payable. The merchant's customer service is somewhat lacking as they failed to process my number port without me chasing it, despite me giving all the details online during my purchase. Unlikely to use Vodafone through TCB again, but only because I have a phone/SIM now and I am unlikely to change again.
  | 07 Apr 2011 Report Abuse
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Excellent. £140 cashback on the iphone, became payable in five weeks. Doesn't get better than that. Thank U TCB !
  mohamed | 07 Apr 2011 Report Abuse
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"Top Notch" - purchased Apple iphone 4 via this site on the last day of February, 2011. Couldn't believe I would be getting a 16gb handset for "Free" together with £140 odd Cashback. I realise it will be costing £40 a month for the next 2 years, but for the inclusive minutes, texts and Internet use, it is well worth it. Plus I have been able to access the Internet in Spain for the last 8 days without paying any additional costs for 25MB downloads a day. Well it was true - Cashback was confirmed quickly and payment made by Vodafone into my Cashback Account by 4th April, 2011. Absolutely no complaints - I do however feel sorry for those who have experienced problems, having read their reviews. Don't give up - fight on to get your Cashback if it is valid!!
  rayjwacko | 07 Apr 2011 Report Abuse
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Was promised £5.05 cashback for purchasing a Pay As You Go Handset, Vodafone have now stated that 'Another marketing channel was credited with the sale'- complete rubbish!!
  A_C_E | 06 Apr 2011 Report Abuse
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Was worried I'd ever see cashback after reading some of the other reviews but have no complaints whatsoever. Tracked straight away, confirmed within the week and became payable within a month (2 months earlier than anticipated!)
  Dunsie | 31 Mar 2011 Report Abuse
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Waiting for £100 cash back from last 4 months, no reply from topcashback. I would advice don't go for it, if your purchase is based on cashback.
  pasdfsd | 31 Mar 2011 Report Abuse
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Not even tracked from early January. Cleared all cookies etc before buying.Looks like I'll be nudging topcashback to death.Vodafone never again.
  | 27 Mar 2011 Report Abuse
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Cash back paid after 4 weeks, very pleased.
  | 22 Mar 2011 Report Abuse
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excellent phone. very pleased
  brill_brainy_beth | 21 Mar 2011 Report Abuse
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Cashback eventually received after 11 months. Patience and sending monthly nudges to topcashback paid off!
  czsparks | 19 Mar 2011 Report Abuse
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Cash back has not been tracked or recieved as advertised
  | 17 Mar 2011 Report Abuse
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Cashback tracked almost immediately and was paid on time, Vodafone delivered my phone promptly within 24 hours. I find their service excellent for example they text when you come near to using up your inclusive minutes etc. Would recommend
  mick_and_keith | 15 Mar 2011 Report Abuse
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Mine did not track at all and I had to chase it around a bit using the claims procedure. However, once the wheels were in motion it got sorted and most importantly paid out very quickly. Credit where credit is due, well done Topcashback and Vodafone.
  ronmanager | 14 Mar 2011 Report Abuse
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Very good.
  Lois86 | 13 Mar 2011 Report Abuse
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The worst cashback payer ever!! (that I've had to deal with). I ordered a 24 month contract and phone through them, over 6 weeks on and still nothing! but I have got the cashback team on to it, fingers crossed!!
  Deco_Dave | 09 Mar 2011 Report Abuse
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Ordered my phone in Jan and got my cashback today 09/03/11. Got the correct amount of cashback that was offered. I think some folk on here expect their money the next day. Don't be put off by some of the moaners on here.
  | 09 Mar 2011 Report Abuse
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cashback is not displaying as offered. offer was £100 but only £15 showing and no reply to cashback claim. If i can get this sorted i will take out another 12 month contract for my wife.
  futek | 08 Mar 2011 Report Abuse
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Bought 18 month contract mid Jan cost approx £800, now March, not tracked at all. After so many appalling reviews of their service - why has nothing been done to make them improve??
  | 04 Mar 2011 Report Abuse
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Bought new phone and contract for son, 24 months. Good service as Ive had before, fast receipt of phone. No tracking of cashback so far and been 9 days, Ive asked TCB to chase it up, but based on people's experiences here it looks like a long wait or a fight on my hands, I hope not as Ive dealt with Vodafone for years and had very good experiences, so fingers crossed I don't have an issue. I would take a very dim view of not getting my cashback as this is a legit transaction done correctly, so no reason why they shouldnt pay me! Just a thought, if so many people report that they are told that the cashback has been credited to somebody else, then there is surely a fault in the system and it should be rectified and the money correctly creditted!?
  | 02 Mar 2011 Report Abuse
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good cashback offer
  | 28 Feb 2011 Report Abuse
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Quick, simple, excellent
  | 25 Feb 2011 Report Abuse
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Finally after 12 months wait I get the C.B. Don't go for it unless you're happy to wait until the end of the contract before receiving the cashback.
  | 25 Feb 2011 Report Abuse
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