Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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Vodafone took months to pay the previous cashback i had from them, so i hope this is better this time round. Topcashback were not that helpful, just saying 'wait'
  StewartL | 23 Feb 2011 Report Abuse
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needed a cheap phone so got it online as in the shop it cost more!!! took one day to deliver and collect from the shop, cashback tracked quick and paid within 3wks
  shazlin | 22 Feb 2011 Report Abuse
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Despite recievig the wrong phone originally, it was quickly sorted by the retailer. A great cashback offer - and the coverage on the network is so much better. Overall a great deal
  northjohn | 21 Feb 2011 Report Abuse
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Cashback offer good but getting the cash from vodafone!!!
  morf67 | 20 Feb 2011 Report Abuse
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tracked quickly good site no problems.
  mgmhouse | 19 Feb 2011 Report Abuse
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Cashback is interesting but the network and their service is crap. Never will go back to vodafone again. I was better off with O2.
  Junaidk17 | 19 Feb 2011 Report Abuse
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After reading the other reviews I did worry about this. However a 135 cashback deal was too good to go for so took out a contract phone at the end of December and had the 135 paid by the start of February :) It took about a day to track but moved quite quickly after that so can't complain. The phone is good and Vodafone added it to an existing account I had so went very smoothly.
  Sam59 | 14 Feb 2011 Report Abuse
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ordered 2 new PAYG phones at the beginning of November and a week later ordered 2 £10 per month sims. Cashback didn't even track until late January for all 4 transactions! But has become "confirmed" quickly (i should think so) and hopefully won't have to wait long for it to become "payable". Only got vodafone as the chap in the shop said they had the best coverage in the uk but so far my old virgin signal seems to be better. On top of this, i had problems with my phone, raised the issue within 28 days but they didn't action it so when i phoned again it was outside of the 28 days which meant that rather than a replacement phone i had to send mine off for repair! Very unhappy with vodafone so far, don't think I'll stick with them when the 12 months is up.
  pinn30 | 14 Feb 2011 Report Abuse
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eventually recieved cashback after 10weeks and had to chase it up several times.
  | 13 Feb 2011 Report Abuse
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Used tcb last march 2010 originally tracked at £15.00 and now finally confirmed at £90. Very slow. But seems to paying out. yippeee. Hopefully becomes payable very soon.
  animo | 09 Feb 2011 Report Abuse
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I was a bit worried about using this merchant after all the bad feedback but vodaphone were the cheapest and not many people sold the phone my daughter wanted. Bought phone in january received cashback in february,6 weeks in total. I am a new customer with vodaphone and received more cashback than i thought i would.
  pulh | 09 Feb 2011 Report Abuse
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Had to ask Top Cash Back to chase up the cash back
  | 05 Feb 2011 Report Abuse
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was only expectin 15quid cashback but got 50 happy excelent!!
  olliedogg | 05 Feb 2011 Report Abuse
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topnotch cash back offered on this Vodafone product.... their customer services and upfront pricing could be a lot better though.
  | 01 Feb 2011 Report Abuse
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whay a fantastic cashback offer vodaphone had on at christmas, my son was happy with the deal and new phone and i ws happy with the massive cashback.
  juneblagdon | 30 Jan 2011 Report Abuse
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I ordered a £10 pay monthly sim almost a year ago having been offered £90 cashback. It tracked at £15 quickly, but it has just now been confirmed at the full amount. If you're willing to wait until the end of your contract then it is great value. However, I'll be leaving Vodofone asap having discovered that they are tax evaders on a massive scale (just had a £4.6 billion bill written off by government kowtowing to big business).
  10260959551 | 30 Jan 2011 Report Abuse
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Bought two contracts based on cash back offered. First £130 very quick but 2nd took 8 months and only after launching an enquiry.
  anden0107 | 27 Jan 2011 Report Abuse
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I had the same experience as hodge, but the extra cashback ( totalling £50) appeared after i had paid that amount in my monthly direct debit to vodaphone, which seems fair enough as you cant expect them to pay out on cash that they have not yet received. Its a great deal and my daughter will now do the same for her next phone.
  | 27 Jan 2011 Report Abuse
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great
  collycricket | 26 Jan 2011 Report Abuse
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Poor!! Ordered phone in June 2010 through Topcashback. Never tracked so submitted a claim. After 7 months of nudging for some outcome, I finally posted a message and was told within 24 hours that Vodafone would not pay out as another party has been credited for the sale (they cannot say who though, typical) . Absolute rubbish. Avoid.
  scarface | 26 Jan 2011 Report Abuse
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I took at contract with Vodaphone in November and my transaction is still pending. Have just seen the other comments here and will leave a reasonable time and then contact Vodaphone. Vodaphone are offering big incentives to enter into contracts with them and as I am a lawyer I will sue them if payment is not made. The small claims procedure is very simple and I would encourage anyone still awaiting payment to do this. Would also be tempted to stop monthly contractual payments to them but imagine the outcome of this would be that they would block your use and it could affect your credit rating.
  shirleycroft | 23 Jan 2011 Report Abuse
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I had to wait almost 11 months, but very satisfied with the eventual payment after a few nudges.
  arry1 | 21 Jan 2011 Report Abuse
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Purchased SIM only with expected C/B of £70.00 in May 2010. Ater much chasing by TCB now become payable but for £15.00 only. Still now having to chase for missing £55. Beware.
  meriel1515 | 20 Jan 2011 Report Abuse
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resolved issues eventually with cash back on two phones on single order. Will use again.
  scrooged | 19 Jan 2011 Report Abuse
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I felt i had to comment again. I ordered a contract phone back in May 2010 and it tracked no problem and £90 became pending no problem. That is where it stayed!! After a while i put a claim in which proved a little difficult as TCB wanted order no etc which i didn't have and vodafone couldn't provide so asked TCB if they would still investigate with the info i could give them,which they did. Today i have looked on my account and the £90 is now payable!!! Straight into my bank account. Do not give up!! As i nearly did, but thank you to TCB for not giving up also.
  pippy100 | 19 Jan 2011 Report Abuse
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