Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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Hope I receive my cashback.
  PMJ1971 | 08 Dec 2010 Report Abuse
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Recieved cashback without needing to chase for it. Got a very good deal on my SIM-only cashback. Works out at just over £5 a month with more minutes and texts than I could possibly use (Unlimited texts and unlimited Vodafone to Vodafone calls). To top it off I got a free PAYG phone by using a discount code. Total bargain.
  beebopaloola | 02 Dec 2010 Report Abuse
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Purchased offer on basis of cashback deal in Nov 2009, tomorrow is Dec 1st 2010 and still waiting for said cashback. Over a year ... terrible. Sent countless emails.... no avail, cancelling contracts and wont be using again. Vodafone Scammers .....
  DuWolfy | 30 Nov 2010 Report Abuse
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AWFUL JUST AWFUL!!!! Purchased sim only 12 mth contract back in July 2010. Tracked at the lower £15, informed had to wait 3 months so should have been payable 31 October 2010. Chased cashback up only to be told to wait Yet ANOTHER month and then again told to wait a further 6 WEEKS!! Its bizzare how Topcashback can say average of 6 weeks for payments from vodafone and they last received payment in November for transactions in October!!! WHERES OUR CASHBACK TOPCASHBACK ???????
  | 29 Nov 2010 Report Abuse
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Bout a sim only contract on a low tariff with a promise of £50 casback, with a footnot saying this would be payable after 3 months. £ months has been and gone and only tracked at a lower rate (which is now payable). After read the 1st page of reviews it seems like I'm not the onlyperson this has happened to; I'm just pleased that I didn't order an expensive handset/tariff combo that I was considering, and the £100+ promise of cashback would have never happened!! Think Top Cashback should have a word with Vodafone as really they are making false promises and should be stopped
  JaynieD | 29 Nov 2010 Report Abuse
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Tracked quickly but have to wait a few months for the full payment which is understandable.
  SueDerbyshire | 29 Nov 2010 Report Abuse
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waiting now over 6 weeks to track wouldnt use this again seems like they push up the cash back amount you recieve to get you to be a customer and then dont bother paying out dont use if doing it for cashback
  gonzo1970 | 28 Nov 2010 Report Abuse
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This is the worst experience I Have had, as previous memebrs it has been tracked 15 pounds and then never paid, they claim that my customer ref number is incorrect even though it is clear that it is correct as I have it from despatch note, IT IS A SHAME ON YOU VODAFONE !!!!, Please use other providers who are more reliable !!!
  jozef | 24 Nov 2010 Report Abuse
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Same dreadful experience as others. £10pm sim deal in March expecting £90 cashback. Tracked at £15, never uplifted. Much toing and froing but ultimately Vodafone are being awkward and TCB are not doing what they should do and arguing the case for everyone. Vodafone too unreliable with cashback and TCB not punching their weight.
  pmcx9 | 23 Nov 2010 Report Abuse
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had to chase the cashback before finaaly paid out
  JBX3LB | 22 Nov 2010 Report Abuse
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It's been nearly a year now & lots of emails & still no cashback.... we've received over £400 cashback through top cashback & this is the only merchant that hasn't paid !!!!!!!!!AVOID!!!!!!!!!!
  585650021 | 22 Nov 2010 Report Abuse
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Took months to get transaction sorted. Only after an email was sent did it get sorted.
  | 22 Nov 2010 Report Abuse
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Tracked quickly (overnight) however I actually need to cancel the purchase as they won't transfer my old number and it's difficult getting through to the correct returns department to make that cancellation.
  ThisIsMyPublicName | 21 Nov 2010 Report Abuse
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Bought a contract back in May and it's still pending after half a year & no sign of getting to payable stage anytime soon ...
  Tom86h | 20 Nov 2010 Report Abuse
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I took out a 12 month sim only contract in April and still the cashback is tracking as £15 not £50 in the pending section. Not sure if I will ever receive the cashback at this rate. It should have been paid out at the end of July.
  Hodge717 | 19 Nov 2010 Report Abuse
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Avoid at all costs. I purchased in April, and have just been told that Vodafone are steadfastly refusing to pay out, even though tracked straight away. Have been waiting since August for a decision, and no reason given for decline. Apalling!
  vinneyq | 18 Nov 2010 Report Abuse
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One to avoid. Still waiting after six months, Vodafone claim the cashback isn't payable on a upgrade, fair enough but what have I upgraded ?
  Ruby | 18 Nov 2010 Report Abuse
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This tracked at a lower rate at first, after a nudge it jumped up to just over £100... Confirmed and became payable 6 weeks later... All in all 10 weeks start to finish for cash back... :)
  rhythm_doctor | 17 Nov 2010 Report Abuse
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Still waiting for Cashback and it is now over 6 months. Tracked within days however has not moved to payable. Undergoing a claim now via TCB.
  meriel1515 | 17 Nov 2010 Report Abuse
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Cashback tracked quickly but..... 6 months on I am still waiting for payment. Very poor. Perhaps I should send my "nudge" to trading standards?
  Lynx101 | 16 Nov 2010 Report Abuse
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I've been a Vodafone PAYG customer for years and have just signed up for a 12 month £10/month Sim only deal. Cashback should be £50.50, although it tracked straight away only showing £15 at the moment. I read somewhere that this should be 'uplifted' to the correct amount at a later stage!?.......here's hoping.
  LancyGeo | 16 Nov 2010 Report Abuse
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Great tariff and good cashbaack rate @ £50 quid but mine is still tracking at £15 hopefully this goes up after the first three month???
  Lulu3746 | 14 Nov 2010 Report Abuse
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6 Months since signing up for my contract I still don't have the £130 cashback advertised have sent several emails to tcb, they just keep saying they are investigating.
  | 12 Nov 2010 Report Abuse
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Waited months for cashback and then Vodafone claimed that 'Another marketing channel was credited with the sale' so no cashback would be paid - but they refused to say what that other 'channel' was. Rubbish.
  stuziblue | 10 Nov 2010 Report Abuse
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We ordered a total of 3 sim only contracts in our family back in march and it has still to be confirmed, we decided on Vodafone purely for the cashback and are extremely annoyed this has yet to happen. Will DEFINITELY NOT use Vodafone again.
  fkcollett | 06 Nov 2010 Report Abuse
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