Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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I purchased a phone from these on the 08/05/2010 and it is now 6 months later and cashback is still pending. I shall not be purchasing another phone from them in future.
  Sonnygeezer | 05 Nov 2010 Report Abuse
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SCAM! DON'T LET IT INFLUENCE YOUR CHOICE. Bought the phone in May 2010, now November 2010. Topcashback told me sometimes it takes a while for Vodafone to check the transaction is real but I'd say 6 months is ample considering I'd have to pay off the rest of the contract if I wanted to finish early. PROMISED £130, RECEIVED TO DATE - £0
  | 05 Nov 2010 Report Abuse
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Have been waiting for cashback since March 2010. Having read the other comments I tend to agree that this is a con.
  | 05 Nov 2010 Report Abuse
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Don't bother with Vodafone - cashback appears to be a complete con and they managed to totally mess up the transfer of my mobile number from my old provider - ended up without a phone number at all for nearly a week! Customer service was dire with me being kept on hold for ages then transferred from department to department numerous times. Took forever to get sorted out and none of the staff I dealt with had any idea what they were doing.
  jo6058 | 02 Nov 2010 Report Abuse
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Still no cash back after 5 months! Grr!
  agentdavo | 02 Nov 2010 Report Abuse
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DO NOT GO WITH VODAFONE! Six months later and still waiting!!!! Useless!!
  10231716134 | 29 Oct 2010 Report Abuse
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Nice cashback experience, thank you.
  QueenieBabe | 29 Oct 2010 Report Abuse
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Ended up getting a phone for a fiver
  RichW | 26 Oct 2010 Report Abuse
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intially tracked at£15 but after that corrected at right amount of cashback and payable on time.
  jack2211 | 25 Oct 2010 Report Abuse
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complete rubbish and waste of time. application was refused for no valid reason. Would definitely NOT recommend them! Plus for Topcashback: Transaction tracked virtually immediately!
  Jennylein | 25 Oct 2010 Report Abuse
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In my experience they are an appalling company to get Cashback from. I was expecting £130 from them after signing up to an 18 month Contract with them. They did not track the sale and then after months of silence from them I find out that they have credited the cashback to another vendor but will not tell me who this is or where my money has gone to. Do not let this offer of cashback be the reason you buy from them as you may not see any cashback. Terrible service
  | 25 Oct 2010 Report Abuse
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Absolutely the worst company to get cashback from, because i haven't as yet, signed a sim only deal in January, which tracked straight away at £15 (the total cashback should be £40), 9 months later and still no sign of the money from them, that £15 is still pending, doubt they will ever pay out, absolute scammers, but they do have the best reception in all areas that i need it, so i'll stick with them.
  chaosmonkeyuk | 25 Oct 2010 Report Abuse
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Bad experience! Still waititng for cashback since february this year!! supposed to get my cash back end of june and still waiting £90 Cashback offered, it's shown up at £15 for "unconfirmed" for approx 8 months, I have sent email (logged the problem)(enquiry) to top cashback 5 months ago but nothing has been done.
  sathish | 22 Oct 2010 Report Abuse
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Very poor - one to avoid. Signed up for a sim only deal like a lot of the others here only to have it track at the lowest amount (£15). Has not uplifted like described and TCB haven't been much help unfortunately. Judging from the other comments I shouldn't hold my breath for it to change. Avoid vodafone - I would recommend trying o2.
  CRTC | 22 Oct 2010 Report Abuse
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Great product and service from Vodafone regarding phone/sim services. Cashback tracked next day however did not upliift to the correct amount after validation period. Had to submit topcash enquiry, finally received correct cashabck after 10 months + after continous follow ups.
  Sir_Jeeves | 22 Oct 2010 Report Abuse
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Tracked next day at correct amount. ust waiting for them to pay.
  | 22 Oct 2010 Report Abuse
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tracked quickly, great deal!
  | 20 Oct 2010 Report Abuse
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tracked quickly , no issues
  spa60 | 20 Oct 2010 Report Abuse
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tracked as was told at 15 so will se if it goes up to the 50 in 3 months ..if not at least it was 15 better than a smack in the gob with a wet kipper,...:()
  | 19 Oct 2010 Report Abuse
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my experience exactly same cashback expected 130 pounds same letter as above saying my payment as already paid but tcb cannot tell me to who because of confidentialty will not use vodafone again
  dannyboy35 | 18 Oct 2010 Report Abuse
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Very disappointing. After months of waiting for the cashback to be tracked I was informed that Vodafone would not be honouring the transaction due to commission already being paid through a different agent. I don't know who they think the commission was paid to and TC cannot tell me due to confidentiality. Other transactions track okay in the main, so I would say avoid any expectation of Vodafone coughing up for the lovely carrot that they dangle.
  mbeckwith | 18 Oct 2010 Report Abuse
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Rubbish, like many others was tempted by the offer of £130 cashback . Was going to use Vodafone whatever but chose TopCashback over high street retailer as I have had good service before and wanted to continue using the site. 5 months later it's still sitting there at pending despite numerous emails to TCB. Really disappointed with the standard reply that no-one has taken any time to write as it's the same standard email every month - no confidence that TCB are actually bothering to chase this I hope that it will resolve and my faith in TCB can be restored
  Twamob | 17 Oct 2010 Report Abuse
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bought a 2 year contract in may 2010 after5 months vodafone have refused to pay as they say they have paid already my experience will mean never using vodafone again
  dannyboy35 | 15 Oct 2010 Report Abuse
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My purchase was of a contract handset, the transaction tracked very quickly (£90) but it took 8 months to be confirmed and 1 month to move to payable - 9 months in total. I wrote to TCB each month and there was a fair bit of "leave it another month" but in the end, my case was taken seriously, TCB persued it and I received my cash, so ultimately, TCB were really good. I would hesitate to buy Vodafone if the cashback is the thing that is crucial to your purchase; from the feedback I have seen, some are lucky and some not. I ended up lucky but it did need some persistence on my (and TCB's) part.
  Keith_L | 14 Oct 2010 Report Abuse
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I ordered my new phone with Vodafone via TCB with the deal of £130 cashback. Tracked ok at the right price, but 5-6 months later, it is still pending. TCB won't prompt Vodafone so it looks unlikely to appear at all - especially when I see that others are having the same problem. Shame because before this I thought Vodafone were alright.
  FurryCat | 14 Oct 2010 Report Abuse
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