Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

Log in to review
Vodafone Mobile Reviews
friend icon
DO NOT GO WITH THIS OFFER AS VODAFONE DO NOT PAY UP!!!! PENDING STILL AT £15 SHOULD BE £90 8 MONTHS LATER, TCB SENDING ME ROUND IN CIRCLES AS NO REAL PEOPLE TO TALK TO JUST AUTOMATED ANSWERS, SEEMS THEY ONLY PAY ABOUT 2% OF PEOPLE, HOPED I'D BE ONE OF THEM BUT I GOT SUCKERED IN TOO! DON'T KNOW WHY TOPCASHBACK HAVE NOT THROWN THEM OF THIS SITE. A DEAL THAT REALLY IS TOO GOOD TO BE TRUE.
  Diamond12 | 17 Sep 2010 Report Abuse
friend icon
AVOID COS THEY DONT PAY FULL AMOUNT!!! this is the only cashback provider i have had a problem with, tracked at lower amount then didn't top up on correct date, then said to wait another month and now its not even possible to make a claim for the cashback which is the same for the other 50 comments i have read for vodafone and the only reason i used them VERY UNTRUSTWORTHY USE DIFFERENT COMPANY LIKE MOBILES.CO.UK NO HASSLE THERE
  andyminch84 | 16 Sep 2010 Report Abuse
friend icon
Bad experience! Supposed to get my cash back end of June and still waiting. Suppose to get £70 but only tracked at £15 and nothings changed and that was back in April!! The only reason I went with Vodafone was get the cashback. Fed up!! Will have to complain to the trade descriptions authority!
  10231716134 | 15 Sep 2010 Report Abuse
friend icon
I can't rate this yet, but I just signed up for a twelve month £20 per month sim only deal on the basis of £110 cash back. It appears to tell me now ro expect £30. WTF? Who do I take this up with. I would never have done this deal without the cash back.
  9174086735 | 15 Sep 2010 Report Abuse
friend icon
Purchased £20 month contract in Dec 09, promised £90 put tracked at £15 and still not payable now. I have given topcashback my order number and the contract is still in place but no joy. I will avoid Vodaphone from now on, very disapointing
  bevliddle | 14 Sep 2010 Report Abuse
friend icon
I paid through a contract deal with them for 2 years, back in Feb this year, it went through to confirmed about 2 months ago, having no luck with asking for help from Topcashback, so no NOT A GOOD EXPERIENCE AND DEFFINATELY WILL GO SOMEWHERE ELSE FOR MY £90 :0( STILL WAITING FOR MY CASH
  Lynnybabe | 13 Sep 2010 Report Abuse
friend icon
tracked in MARCH still waiting 5 MONTHS later. i bet they wouldn't wait 5 months for my monthly charge !!!!!!!!!!!!
  iaincs | 11 Sep 2010 Report Abuse
friend icon
9 months on and still waiting for full cashback amount. I have sent various messages to tcb. They keep saying they are having problems with the retailer. Don't bother getting anything through vodafone cashback as they won't pay! I have also got O2 sims and O2 broadband and they paid there cashback very quickly!
  romslv | 10 Sep 2010 Report Abuse
friend icon
ABSOLUTLEY DISGUSTING!! Bought 12 monthly sim with promise of £90 cashback. SIX months later still pending at £15 which Vodafone obviously don't intend to pay now the 12 month contract is signed. Would never have done this contract if not for the offer. Read previous feedback before and thought i might be lucky but no the same has happened to me too. Please people beware of Vodafone offers
  Diamond12 | 07 Sep 2010 Report Abuse
friend icon
Brilliant TCB and Vodaphone. 1 month from getting phone £90 now payable It really is a no brainer. keep up the good work TBC
  mackie2808 | 06 Sep 2010 Report Abuse
friend icon
Tracked without problems, but it is still waiting to become payable after 3.5 months...don't hold your breath waiting for your payment.
  FurryCat | 05 Sep 2010 Report Abuse
friend icon
purchased contract mobile on the 20th July tracked very quick and now already payable £90.00!!!!!
  Saver_Man | 05 Sep 2010 Report Abuse
friend icon
just basic mobile phone ordered - had previously been a customer but customer service from vodafone continues to be shocking - emails not sent, info not provided etc etc
  pyer7 | 04 Sep 2010 Report Abuse
friend icon
Hello Mr., I'm sorry to let you know that Vodafone no longer offers cashback. You need to contact our Returns Team by calling 191 from your Vodafone mobile or on 08700 700 191 from a fixed landline and by selecting options 3, 1 and 2 any day between Monday and Friday from 8:00 to 18:00, or on Saturday from 8:00 to 12:00 noon. One of our staff members from the Returns Team will be able to help you further with the cancellation of your contract. Trust the above information helps. Kind regards, Sachin Bankar Vodafone Customer Services We hope you have found our Email Customer Service helpful and convenient. To contact us please click 'here'. Thank you for being a Vodafone customer and I hope you enjoy all that Vodafone has to offer. Vodafone has logged your email address in case it needs to contact you about other matters relating to your account. It may also be used for marketing purposes - you will soon receive an email explaining this and how you can opt out.
  wilsonm | 04 Sep 2010 Report Abuse
friend icon
absolutely fantasic! highest cashback i have seen for mobile contract. Phone delivered following day at no cost. cashback tracked straight away and payable sooner than it says ( mine took under a month from purchase of phone to cashback being put into my bank!) excellent customer service 10/10
  amybabz | 03 Sep 2010 Report Abuse
friend icon
RUBBISH!! Only received £25 NOT the £40 stated! and that took 7 Months to get after many messages and nudges to retailer....Vodafone is not like it used to be.. I live in a high signal area and my signal just drops all the time usually when i'm on a call and have been on hold for hours! Signal goes from full to 'emergency calls only', when i complained they tryed to sell me a 'sure signal devise' £70 to improve my signal!! Cheek!!. Customer service don't seem to know what they are doing.. passing around because they don't know how to answer a simple problem.. I WISH I stayed with O2 will never get a contract with Vodafone again!
  princess0kate | 01 Sep 2010 Report Abuse
friend icon
Come on now ...how many sim cards did the Pakistani cricket team sell y
  | 01 Sep 2010 Report Abuse
friend icon
IGNORE CASHBACK CLAIMS - YOU WILL BE LUCKY TO SEE A PENNY. Made purchase of SIM only with promised cashback of £90. Initially tracked at £15 which never got uplifted and has not become payable. Submitted claims but to no avail. This is now 6 months since my purchase and still not a penny in site. This is just a con to get you to buy - worse than the Pakistani cricket team.
  paulsl | 30 Aug 2010 Report Abuse
friend icon
Placed an order at the end of March for a £10 sim only 12 month contract, which at the time promised £90 cash back. It initially tracked fine but as we nearly reach September it is still pending. I'm not holding my breath I will ever get paid now, and the customer service from Vodafone leaves a lot to be desired. My wife has also had similar problems. My advice, steer clear!
  | 30 Aug 2010 Report Abuse
friend icon
I will NEVER recommend vodafone. Purchased sim only 6 months ago still showing tracked at £15. Never never buy from this retailer because you will not get your cashback. I have many times sent nudge to topcashback they didn't help aswell. So it was waste of time..... I will never buy from this retailer anymore.
  kinli | 29 Aug 2010 Report Abuse
friend icon
Tracked instantly, slight problem with correct cashback amount being given but sorted out within 48 hours, so hasn't put me off Vodaphone - still well worth the purchase.
  astradisaster | 29 Aug 2010 Report Abuse
friend icon
Ive been waiting for £90 cashback since the end of March, has just sat at pending £15, Have already enquired and told to wait another month etc.... I would avoid vodafone unless theyre the cheapest without cashback. I will update if my fortune changes and actually see this money.
  | 28 Aug 2010 Report Abuse
friend icon
Made purchase in mid May, with cash back of £90. Status still shows pending at £15 and not confirmed from retailer. I have made various eqnuiries and HAVE NOT RECEIVED ANDY CASH BACK AT ALL. I would not reccomend buying from Vodafone - very poor.
  hpunjani | 27 Aug 2010 Report Abuse
friend icon
Don't Bother with this 1, been waiting over 6 months still showing as pending. Wont be using Vodafone again...
  mushyp | 25 Aug 2010 Report Abuse
friend icon
Cashback tracked quickly and correctly, but customer service seems to be pretty poor - responses to my enquiries were very slow, and not very helpful or accurate when they did come through. Just about worth the hassle for the amount of cashback you get, though.
  CatP | 24 Aug 2010 Report Abuse
1...2324252627...55      View:   2550100