Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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Wow - this was logged and payable within 6-weeks! Recommend
  Jospanna13 | 24 Aug 2010 Report Abuse
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first of all they didnt transfer my existing number over despite requesting this so i ended up getting charged twice for line rental and other miscellaneous calls (which were eventually reimbursed after complaint). the initial £1 cashback tracked ok as did the next £5.00 however the last of the cashback, about £15 i am now being asked for my original order number (which i dont have) to prove my purchase??? (not topcashbacks fault i might add) but i wont get my cashback now...how annoying - they obviously have the sale on record! GRRRR!!!
  770136 | 21 Aug 2010 Report Abuse
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Purchased in May, still pending in mid-August. Should have gone to Qu1dc0. Grr.
  | 20 Aug 2010 Report Abuse
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I recieved my 12 month sim only contract but have to be using it for 3 months before a daft £15 showing cashback is lifted to the full £70 cashback and then the ongoing issues of trying to receive the £70 cashback. Ridiculasly long winded cashback deal....still waiting.
  | 18 Aug 2010 Report Abuse
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excellent service
  | 18 Aug 2010 Report Abuse
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Bought my SIM only 12 month contract in mid March expecting 70£ cashback. Still pending and can't submit claim as it is older than 90 days!
  | 16 Aug 2010 Report Abuse
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I bought a phone on a contract attracted by the £90 which seems to have worked. I then bought a sim only contracted attracted by the £70 but have only been credited with £17. It still advertises as £70, except for the £10 contract, which is why I didn't choose £10. The clear message is that anything other than the £10 contract attracts £70. Topcashback's help say this is a known problem with Vodafone so I will see if they adjust it up in the next few weeks otherwise I will claim the difference. Customer service regarding the delivery of the contract phone was a nightmare by the way and emails are a waste of time but once I got to talk to them they were fine.
  maryter | 14 Aug 2010 Report Abuse
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Signed up for a new phone costing me £10.00 a month and got £90.00 cashback which I thinks excellent. Great site great phone!!
  angel6465 | 13 Aug 2010 Report Abuse
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6 months and still waiting -
  jamiematt | 10 Aug 2010 Report Abuse
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Excellent cashback purchase, great merchant with prompt payments. Thank you
  | 09 Aug 2010 Report Abuse
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Track ok ,to early at the moment to say.
  Steve Calvert | 08 Aug 2010 Report Abuse
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quality
  redsidemanc | 07 Aug 2010 Report Abuse
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Very good cash back, fantastic service, I will shop again with Vodafone!
  jane195 | 07 Aug 2010 Report Abuse
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Quick cashback and good value.
  Jennyrharris | 05 Aug 2010 Report Abuse
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Excellent - got my cashback quickly and no fuss - all's good with phone as well
  | 05 Aug 2010 Report Abuse
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Fantastic service, product and cashback. Friends don't believe me when I tell them about this excellent service and the speed of cashback. I now have four Vodafone contracts and have received substantial cashback on two - I wish I had known about Topcashback earlier! My 18 year old son is just about to take out a contract with Vodafone and will sign up to Topcashback to buy it.
  mec9emb | 04 Aug 2010 Report Abuse
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8 months and still no cashback. TCB are plain useless. The orginal purchase tracked but never uplifted to proper amount. Advised to cancel 100 day waiting period so as to make additional claim for the missing cashback then when I do TCB say why have I made a claim when it has already tracked. Trouble is with TCB they never give you a straight answer and make it as difficult and confusing as possible whenever you have a query - you just go round and round in circles and disappear up your own ask any questions and you just get confused. O2 rule - best deals, best customer service and they speak English too.
  robotmatrix | 04 Aug 2010 Report Abuse
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i purchased a phone on contract, the cash back offer was for £130 but i only received £100, still a very good offer though and very happy
  cw6365 | 03 Aug 2010 Report Abuse
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one of the best quick to pay out, i brought a £30 touch screen phone in vodafone sale and got £5.00 cash back what a bargin,lol also the phone pretty dam good as well, so all in all thumbs up.
  | 03 Aug 2010 Report Abuse
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Vodafone are a bunch of con merchants ! Still waiting for my £90 cashback after 6 months on a new contract
  ezglide | 03 Aug 2010 Report Abuse
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Rubbish!! was expecting £40 cash back, tracked at £15 when I purchased 4 months ago!! but still have received £00.... have sent enquiry to TCB and loads of nudges. Vodafone seem to have ignored this completely. and Vodaphone customer service is not good at all, waiting 45 mins to speak with someone and passed around to answer a simple query. I would highly recommend O2 every time.
  princess0kate | 01 Aug 2010 Report Abuse
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Fantastic! I got a free handset and £90 cashback. Very quick to deliver. Will certainly use this service again.
  lahdedah | 30 Jul 2010 Report Abuse
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£130 tracked immediately, confirmed within a couple of weeks and in my bank account within a couple of months - very impressed for such a large amount - tracked, confirmed and paid way faster than much smaller amounts that other retailers take forever to pay out on or don't pay out at all. Actual customer service wasn't quite as good - not much support and the shop I collected the phone from was awful, but it all works and no major problems, so overall pretty satisfied - the cashback will pay my first four months line rental.
  RSteve | 27 Jul 2010 Report Abuse
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The reason I went Vodaphone was to get the special offer £130 cashback; I would not have gone with them otherwise as the signal strength at home is rubbish. The transaction tracked next day - 11th May 2010, but no movement since! It is still not confirmed, but says payable end July...
  Achronite | 25 Jul 2010 Report Abuse
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Purchased a 12 month SIM only contract expecting £75 cash back on the 27Mar10. Tracked very quickly at £15 (as expected), but 4 months later and there is still no movement. Looking at some of the other comments I am not now holding out much hope. Probably best avoided. (O2 broadband however paid out full amount pretty quickly - they may be a better bet)
  10260959551 | 23 Jul 2010 Report Abuse
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