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when you shop with Vrbo UK
Vrbo UK Reviews
Reviews and experiences from TopCashback members who have shopped with Vrbo UK.
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Vrbo UK Reviews
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Refused to acknowledge the booking despite evidence
Due £200 cash back. VRBO said the booking reference was incorrect and they couldn’t trace the holiday that we paid for £5500. The holiday the I left feedback on their website and have evidence that I booked thru TCB. Can see from previous reviews this is a clear pattern of VRBO wriggling out of paying and TCB blaming VRBO saying they can only raise once re a reference number . THE same reference no that they themself provided. I am taking this to the Martin Lewis show to investigate properly .
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Bellerichie | 03 Nov 2024
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Didn’t pay out
They didn’t dispute my booking and agreed I completed it but said they couldn’t locate their own reference number and as such aren’t paying out ???????. Tried to dispute it multiple times manually but didn’t get anywhere.
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Member11110389059009 | 25 Sep 2024
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Didn’t pay out
They didn’t dispute my booking and agreed I completed it but said they couldn’t locate their own reference number and as such aren’t paying out ???????. Tried to dispute it multiple times manually but didn’t get anywhere.
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Member11110389059009 | 25 Sep 2024
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Won't pay cashback!
Despite only using TopCashback, Vrbo [conveniently] claim that another agent was the final referrer so won't pay the £200 cashback on my holiday to Topcashback or me.
Holiday was great - but as a cashback provider, useless. TCb's Customer Service chased the original decline with Vrbo and this was the explanation given by TCb.
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RichardSlark | 19 Feb 2024
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Cashback paid out very quickly, so a great experience.
Booked with Vrbo and by the time I came back from my holiday the cashback was ready to be paid out. Outstanding experience.
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pfromspb | 15 Feb 2024
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Don't trust this company for cashback
Took over a year for decision to be decline. No reason given. Very poor service
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beaumoc | 15 Feb 2024
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Don't trust to pay any for cashback - but fine as rental provider
Refused to pay cashback of £150+ due, with no reason given, and neither Vrbo or TopCashback would enter into any correspondence.
Its the usual TopCashback hussle/scam - as soon as cashback amount is more than a couple of quid it gets refused. Don't ever make a purchasing decision on the grounds that you'll get cashback.
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RichardSlark | 04 Dec 2023
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Best payer
Paid the quickest I’ve ever seen. Would use again.
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duberry | 04 Dec 2023
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Fantastic
Within days of completing our holiday the cash back was in our account
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jhanham | 25 Nov 2023
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Very poor
Go through tcb and then vrbo give me an order number that isn’t the one tcb need to give me cashback. Asked vrbo for another order number and they say they can’t help me. Avoid.
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darrensgone | 24 Sep 2023
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Took a long time
Took a long time for cashback to become payable but I guess they wait until after the holiday has ended.
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Nickyholt1990 | 12 Sep 2023
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Good experience on my first villa rental through Vrbo
So far Vrbo straight forward to deal with and given me promised level of cashback on my recent villa rental. Liked being able to purchase an insurance policy for the rental period rather than stump up a big security deposit up front which I had trouble reclaiming from a previous firm who tried to hold on to it. Based on this I will definitely use again. Thank you.
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Kabry217 | 30 May 2023
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Avoid
Transaction didn't track and I was then refused cashback twice despite providing full information. Such vendors should be removed from this site.
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Kjclark | 15 Feb 2023
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Awful , bordering on either incompetence or dishonesty
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Terrypriest | 29 Jul 2022
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Easy to obtain but took a VERY long time to come through
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herbertemma | 24 May 2022
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Didn't track, when claimed Vrbo said unable to find record of booking. Very disappointing as we did have a lovely holiday in a lovely property.
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Ocelot1 | 26 Apr 2021
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very good fast payment no messing around
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Katrina8 | 26 Sep 2019
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Excellent and it all helps
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keith1000 | 15 Jun 2019
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Didn't initially track, but popped in the claim and it was confirmed and paid pretty quickly.
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5erge | 14 Jun 2019
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Generous cashback paid quickly
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DavHen6268 | 21 May 2019
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Great choice of properties and prompt cashback
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Garywantscash | 20 May 2019
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