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Get up to 2.1% of your purchase back
when you shop with Walls and Floors

Walls and Floors Reviews

Reviews and experiences from TopCashback members who have shopped with Walls and Floors. Log in to review

Walls and Floors Reviews
	Cashback tracked successfully but Walls and Floors refused to pay it without explanation.
	BluKat \| 19 Jan 2015 Report Abuse
	Tiles look fine, problem is with the delivery. I ordered and paid extra for a morning delivery on a Wednesday. Took morning off work, waited, waited, waited. Midday arrived but they didn't! Called company and they PROMISED me it would arrive the following Wednesday, so I arranged another day off. Waited, waited & waited...... Didn't show up, so I went to work. At about 3pm the delivery driver called saying he was at my house. I said I wasn't there as it was supposed to be before midday... I called again and they PROMISED AGAIN that they would deliver AM the following Wednesday, so I arranged another day off. Wednesday came and I waited, and waited, and waited. Midday came and the tiles still hadn't arrived. I called the 'helpline' who promised to find out what was happening and call me back. 36 hours later they still haven't called...... I gave up and went to work. At 2pm I had a call from delivery driver saying he was at my house. I luckily arranged to take even MORE time off and went to let them in. Really has to be the worst delivery experience I have ever had, and their PROMISES are worthless.
	Alrich \| 27 Feb 2014 Report Abuse
	Spent nearly £200 with them, cashback tracked straight away at £9 as expected, couple of weeks later after used all the tiles cashback was reversed for no reason. Tiles were OK but don't use them for cashback as they will rip you off!!!
	dexterlawrence \| 18 Oct 2013 Report Abuse
	My husband & I have both bought tiles via top cashback and neither of us have hd any cash back-doesn't even track-bit poinltless them even being on here.
	Elle011 \| 27 Nov 2012 Report Abuse
	I had a great service and well priced products but it's been a week and no cashback has tracked yet..... will update when/if it's successful.
	Jonoddy \| 27 Nov 2012 Report Abuse
	EXcellent Sevices from wall and floors just the couriers were rubbish
	hewitty1 \| 21 Jan 2012 Report Abuse
	Ordered our tiles on 27th October and still nothing registered from the seller. Have opened a claim via TC so having to wait - spent over £500 so not letting it go! Visited the shop in Kettering and the staff were brilliant so hoping this is just a glitch - paid for a saturday delivery and the delivery guy was great too - offered him a tip for unloading the pallet himself and he kindly refused!
	Mcsludge \| 12 Nov 2011 Report Abuse
	Cashback has tracked quickly. Walls and Floors have sent me the wrong tiles. I rang to tell them and they asked for photos to prove that I had received the wrong tiles. The woman's attitude was quite rude. The delivery guy also broke the drain cover on my driveway. I sent the photos immediately and followed-up with a phone call. The woman, again rude, said she hadn't been able to look at the email yet. My tiler arrives in two days. If Walls and Floors do not send the correct tiles by then I'll have to bill them for my tiler's wasted time.
	idontwantausernameta \| 17 May 2011 Report Abuse
	see my previous review, meant to give 5 stars
	mindthecash \| 11 Apr 2011 Report Abuse
	I have placed two orders in one week with this merchant and the first lot tracked within hours and went to confirmed within a couple of days. I am still waiting for the second order to track after nearly a week. Having said that, I am really pleased with both orders and the speed of delivery (2 days in both cases to a remote area). Also got free delivery using the voucher code.
	mindthecash \| 11 Apr 2011 Report Abuse

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