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Get up to 4.2% of your purchase back
when you shop with Wex Photo Video
Wex Photo Video Reviews
Reviews and experiences from TopCashback members who have shopped with Wex Photo Video.
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Wex Photo Video Reviews
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Normally Wex are very good, however I have noticed if you make a substantial purchase it always fails and you have put a missing cash back claim in. Recently purchased a new Nikon D5, flash and lense which was £ 7K plus and the CB failed to track, this has happened twice before. I would suggest making big purchases in smaller chunks as then the don't fail. Don't believe all the BS about clearing cookies etc that TCB use as an answer as I always do this with every purchase. This has happened several times for me, and TCB keep asking me to do a review as I am supposed to be a really good customer. I should also add that this is possibly a TCB problem not a Wex problem, whom I have used for many years and they have never let me down.
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Mrip | 17 Sep 2016
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Made two purchases first failed to register but was quickly rectified and made payable - great customer service. 2nd went through in expected timesacles.
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theozz | 07 Sep 2016
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quick cashback deposit!!
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garybluenose | 02 Sep 2016
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I use WEX quite a lot through TCB - always seems to track through well and gets paid reasonably quickly.
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gary1213 | 25 Aug 2016
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I always buy my camera equipment from Wex, brilliant delivery and service and goods. Thank you. Linda
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Lyny11 | 11 Jul 2016
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Wex Photographic are a fantastic retailer with great customer service. Having said that I have spent over £2k with them in the last few weeks and haven't received any cashback. I'm not sure if they are still part of the Top Cashback scheme
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Glennberry | 10 Jun 2016
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No issues with retailer, quick and efficient service.
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LbecoBlah3 | 18 Apr 2016
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on two occasions had to chase up the cashback but always got paid in the end so thats ok
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jimmymctavish | 12 Apr 2016
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I love WEX they offer the best service available for photography kit but I have never had an order track through topcahback. Each has had to be files after and response is very slow to claims. Fantastic company but poor tracking for cashback.
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stuartwoodruff | 20 Feb 2016
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Such a great transaction and fast topcash back from them, very happy
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sheilajoy | 03 Jan 2016
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I made 2 transactions in december, one tracked and one didn't...payment was very quick for the one that tracked but am still awaiting confirmation from wex that the other will pay out...a little disappointing!
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guyandnic | 27 Dec 2015
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Excellent. Pays consistently on time, and any missed transactions are always sorted out.
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dvb123 | 15 Dec 2015
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Great service and quick payment
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JoeHarari | 09 Dec 2015
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Top Notch! Always deliver quickly, products ALWAYS well wrapped, excessively so - I love it!!! Thanks guys for helping me to relax when I order from you!!!
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TLB_UK | 09 Nov 2015
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Superb photographic site, and cashback very welcome indeed!!
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JamesHallows | 16 Mar 2015
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Excellent customer service and fast cashback. Highly recommended!
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ufpakurt | 01 Dec 2014
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Bought a superb canon camera from Wex. Received actual payment in a couple of weeks ... fasted so far!
The price I paid for the camera was just about the cheapest on the web, I got some free goodies and Canon cashback! Totally happy.
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captainpovey | 02 Apr 2013
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Good seller, but cashback not tracked. Had to raise a claim, and still waiting for cashback
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imi138 | 08 Feb 2013
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Being a pro photographer wex is always one of my first ports of call for equipment when required, which is normally held in stock & quickly despatched. I can't fault their service.
The cashback experience has been far from smooth, failed to track and I had to complete a manual claim, which will take up to 3 months to confirm if it will be honoured.
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Daddy2Oliver | 18 Dec 2012
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Wex's website is very professional and uncluttered compared to many other retailers. Nice and clean I suppose would sum it up. Had no issues browsing and ordering from the site and it worked really well.
They themselves are great and replied to my emails quickly to get my camera sent out quickly.
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vmanrulez | 12 Jun 2012
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Great seller but poor cashback performance. Tracked quickly initially, but I'm still waiting for my payment in November and I bought in August. TCB advised payment was due end of September but still waiting. It's not a reason to avoid using Wex as they are a very good retailer and I would buy from them again. After all, the TCB is just a nice bonus if you get it.
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joparsons2002 | 21 Nov 2011
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wow...tracked within 20 minutes
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reefman | 23 Sep 2011
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I'm a professional photographer and use Warehouse Express for most of my photography requirements because their service is reliable. I have contacted their customer service department for advise and the I formation they gave was spot on.
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ShaunTaylorFoto | 21 Jun 2011
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Excellent retailer. Thoroughly recommended.
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Durandal | 21 May 2011
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