Get up to 1.11% of your purchase back when you shop with Wickes Join TopCashback Free
Get up to 1.11% of your purchase back
when you shop with Wickes

Wickes Reviews

Reviews and experiences from TopCashback members who have shopped with Wickes. Log in to review
Wickes Reviews
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Usually pay out but not always
In my experience, Wickes usually pay out around 4 out of 5 times. I've been using TCB since they started and know exactly what needs to be done and stick to it religiously ie select Wickes on TCB and complete my purchase without leaving the site. However, every so often, seemingly, although not exclusively, on larger, multi-hundred pound orders, they claim TCB was not the last channel to their site and therefore declined cashback. Now I know this is not the case and they dont supply details of who they claim was the last channel, but there seems to be nothing anyone can do. It seems to be entirely at the discretion of the business in question whether or not they issue the cashback and it is by no means only Wickes who sometimes dont seem to play fair. But, that said, 4 out of 5 aint bad.
  carlhorrocks | 27 Jul 2023 Report Abuse
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Declined
Claimed I hadn't gone through topcashback even though it had been logged ,so they declined payment ,won't be using them again
  keithsq2 | 25 Jul 2023 Report Abuse
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Prepare to chase
Always have to chase up cashback and lodge a missing cashback claim with this retailer
  JadieRo | 21 Jul 2023 Report Abuse
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Why do I need multiple order numbers to get my claim?
Provided the only order number they gave me and they rejected my cashback claim because It 'couldn't' be found. I have provided receipts and was asked for an 'alternative' order number. I'm tired of these British trade companies never paying out cashback.
  spira | 15 Jul 2023 Report Abuse
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Declined
Don't waste your time, always declines
  ip3ly15 | 15 Jun 2023 Report Abuse
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Waste of time
Failed to track, lodged a claim but was then declined by wickes for no genuine reason. 1st time I've used wickes for years and certainly the last time ever.
  Simonmaidment69 | 03 Jun 2023 Report Abuse
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Declined
This merchant always always declines so dont expect anything
  Sam1240 | 02 Jun 2023 Report Abuse
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Not impressed with Wickes
First time I've ordered from Wickes through TopCashback and the order didn't track. It showed on my list of orders when I looked in Customer Service, but it never appeared on my Earnings page, even though all the order details were correct. TopCashback were very helpful, as always, but I'm not impressed with Wickes.
  Chess_man | 23 Mar 2023 Report Abuse
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Didn't pay
Tracked quickly but then declined to pay after a month - can't be bothered to chase 10p. Product was significantly cheaper than the competition anyway, so don't really care.
  dogbear | 14 Feb 2023 Report Abuse
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Cashback didn't track so raise raised the issue with TopCashback. Even though the order number and date was provided to Wickes they said they had no recollection of the order disappointing.
  mingtown | 06 Feb 2023 Report Abuse
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They always refuse my cashback - Avoid!
  Member386518926910 | 30 Jan 2023 Report Abuse
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I don't rate them. If you do click and collect, make sure they give you a receipt or they'll claim you didn't make the purchase. Wickes are happy to request a review of their products I didn't supposedly buy though.
  mikeandhaifa | 20 Jan 2023 Report Abuse
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Declined. Just like the staff and stores are in decline
  ip3ly15 | 17 Jan 2023 Report Abuse
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fast allocation of amount due
  trevproc | 14 Jan 2023 Report Abuse
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Another decline from Wickes for no reason. Should assume you won't be getting any cashback when making a purchase.
  InvisibleMan | 02 Jan 2023 Report Abuse
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Always pays super quick
  Sukhjeevan | 22 Dec 2022 Report Abuse
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Takes around 4 weeks for payment
  tiony | 21 Dec 2022 Report Abuse
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Tracked and paid within about a month
  JohnnyD | 20 Dec 2022 Report Abuse
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they paid out all good here
  RATBIKENEE | 17 Dec 2022 Report Abuse
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It was refused by Wickes due to lack of an invoice number. However, this invoice had been included and they eventfully paid up.
  Member185088402108 | 16 Dec 2022 Report Abuse
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Can't even trace an order from my account page
  vmanrulez | 14 Dec 2022 Report Abuse
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Took note of feedback re purchases declined and ensure all done quickly. Still declined. Won't be using Wickes again
  ledby3 | 14 Dec 2022 Report Abuse
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BRILLIANT PAYED EVERYTIME
  Joanne170278 | 03 Dec 2022 Report Abuse
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Declined my cashback for no reason. Will shop elsewhere then. Beware.
  InvisibleMan | 01 Dec 2022 Report Abuse
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TC staff had to take pity and give me cashback directly as Wickes refused to accept my order number which they provided.
  Tom315 | 31 Oct 2022 Report Abuse
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