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Wiggle Online Cycle Shop Reviews

Wiggle’s excellent service stands out when reading the reviews left by our members, with some describing it as "second to none".

As well as commenting on how quickly cashback is paid, customers who shop through TopCashback also highlight the fact they provide fast delivery, quality products at great prices and a helpful, trouble-free shopping experience. Wiggle are also praised for their excellent communication and their ability to provide swift answers to technical questions.

The general feeling of these comments is more than backed up by the fact Wiggle can boast an ‘excellent’ five-star Trustpilot rating. These mention such topics as value for money, the fact they generally offer the best prices and their returns policy.

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Wiggle Online Cycle Shop Reviews
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Good stuff but claims don't track
The cashback for this shop hasn't tracked both times I've used it. Luckily after lodging a claim, both times topcashback has sorted it
  Member877520657332 | 07 Apr 2024 Report Abuse
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Consistently fails to track and they deny knowledge of my orders
Wiggle cashback consistently fails to track. When I lodge a missing cashback claim, on multiple occasions Wiggle has failed to match my order reference to their system. This is despite the fact I have an account with Wiggle and can very clearly see that I have given the correct information.
  richardhodkin | 30 Jan 2024 Report Abuse
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Underhanded Company
Never been a fan of this company as they have dreadful customer service. They’ll offer the worst service going if you have a problem. No wonder they didn’t payout on my genuine purchase, I lost over £7 in cashback from these, disgraceful company!!!!
  14AD | 28 Jan 2024 Report Abuse
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Avoid using - terrible
Not reliable. Twp cashback claims from September just turned down. Don't believe have had issues with them before. Not sure what has changed but obviously a common theme as all other recent feedback same - I should have looked at feedback before purchase. Overall score that is showing is unrepresentative of recent experience.
  Bushy_Bushmeister | 20 Jan 2024 Report Abuse
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AVOID - In Administraton
All details submitted and cashback declined for no reason. I see the company went into administration in October (view their website FAQ) so this could a factor.
  siena1910 | 17 Jan 2024 Report Abuse
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Declined - avoid.
I didn't receive the cashback on 3 occasions now. Wiggle saying that Topcashback was not the reason for the order despite me following the link and placing the orders very carefully. I now use different retailers other than Wiggle & CRC, the prospect of cash back made it marginally cheaper but since there is no prospect there's no point.
  guyhames | 17 Jan 2024 Report Abuse
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Service good, cashback declined for no reason.
Service, price and product great. Cashback declined for no reason. Buy with a credit card if you have to because Wiggle/Chain Reaction have just entered self administration after getting into financial trouble.
  Copperface | 22 Oct 2023 Report Abuse
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Sadly not trustworthy.
Transaction did not track for an order just under £70. Transaction ticket submitted to TCB who followed up the claim. Wiggle stated that it was not traceable despite order number, date, name, address, total spent etc. Only 70p but feel that its the principle not the pennies! TCB has offered to follow up the declined amount but I would rather just not deal with this company again. Goods were same cost as a well known big chain retailer who also sell car parts. The other company would seem to be more ethical.
  MattyOB77 | 15 Sep 2023 Report Abuse
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Missing cashback most of the time
Most cashback from them is missing and declined by Chain Reaction same company . Very disappointed in them since Wiggle took over CR.
  arian | 31 May 2023 Report Abuse
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Four months and waiting ...
No cashback, no response from TBC only automated messages - very poor
  kategg | 02 Mar 2023 Report Abuse
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Declined cashback for no reason.
  cgcgcg | 01 Feb 2023 Report Abuse
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Yep still rubbish. Consistently fails to pay Cashback now avoiding using them.
  partnepoo | 20 Dec 2022 Report Abuse
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No problems.
  RichardJ | 21 Oct 2019 Report Abuse
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Good discount and quick to pay
  Steve_How | 04 Oct 2019 Report Abuse
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Top helpful uk company, disappointed to see tcb are not offering cashback currently from this seller as they have always been my go to bike store with sister site crc close.
  saeveritt | 16 Sep 2019 Report Abuse
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Favourite online cycle accessories shop!
  1tang | 15 Sep 2019 Report Abuse
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Great service
  Ticky | 31 Aug 2019 Report Abuse
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Excellant
  Member1125608215443 | 27 Aug 2019 Report Abuse
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great value quick payout
  deejaygee100 | 20 Aug 2019 Report Abuse
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Always excellent prices and great quality items. Always reliable, never had a issue
  Member158009393851 | 18 Aug 2019 Report Abuse
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Fabulous site.
  Amanda_English | 15 Aug 2019 Report Abuse
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Have had to lodge claim for last 3 purchases.
  Paul_AJ_ | 05 Aug 2019 Report Abuse
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Great service!
  RMcLay | 31 Jul 2019 Report Abuse
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Not the best cashback rate, but fast paying.
  jojo76 | 29 Jul 2019 Report Abuse
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Wiggle are great, massive range, good prices & quick delivery
  jamesstuart81 | 28 Jul 2019 Report Abuse
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