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Get up to 4.2% of your purchase back
when you shop with Woodbrass UK
Woodbrass UK Reviews
Reviews and experiences from TopCashback members who have shopped with Woodbrass UK.
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Woodbrass UK Reviews
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Oh Well........
Following on from my earlier review, unhappy to report that Woodbrass declined my cashback two weeks later.
I won't be buying from Woodbrass again!
As other reviews have mentioned, the goods are shipped from France with poor packaging and the risk of damage is high - not really worth the risk - buy elswhere.
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sham63 | 04 Feb 2013
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Ordered an electric guitar at a very good price in their sale - as the guitar does not come in a case I was a bit worried about damage in transit given that it was being shipped from France.
Guitar arrived next working day - guitar packed in box with heavy-duty bubble wrap around the box and in an outer plastic bag. Signed for it 'unchecked' - but very pleased to find it was undamaged.
Cashback also tracked within hours of placing order - hope it goes to 'confirmed' - I'll be back to update if it doesn't! Overall a great price, great guitar and cashback as well - I would definitely use them again.
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sham63 | 22 Jan 2013
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Beware of this retailer. They have French and English websites, but are based in France. So your package will come from France, and despite the fact that they are shipping the item to the UK, you will receive an instruction booklet in French, and a power adaptor that only works in Europe. When you contact customer services at this point, they are uninterested and unhelpful, and even reply to your emails in (yes you guessed it) FRENCH
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| 29 Dec 2011
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I ordered an electric guitar at the cheapest price on the net. It arrived from Woodbrass in France in just 2 days, but it was damaged because of inadequate packaging (just bubble-wrap and a plastic sheet around the original cardboard box). Fortunately, I signed for the parcel as "not checked" and Woodbrass accepted it as a return and paid for carriage. I had to chase them for a refund, but they paid up in the end.
I would use Woodbrass again because of their cheap prices, quick delivery, customer service and good cashback rate, but only for non-fragile items. It's a pity they can't sort out their packaging, because they would then be a superb retailer.
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flying_fish | 20 Mar 2011
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