Get up to 5.55% of your purchase back when you shop with Zavvi Join TopCashback Free
Get up to 5.55% of your purchase back
when you shop with Zavvi

Zavvi Reviews

If you’re shopping for entertainment products, the majority of Zavvi reviews you’ll find below suggest you should give them a try. A lot of TopCashback members who have shopped with them through us have commented on how easy it was to earn cashback — and how quickly they received it. One delighted customer said: “Very quick to confirm cashback. Zavvi delivered extremely quickly — would recommend using to other members.”

There are plenty of other positive comments regarding cashback, including “fantastic stock, always excellent service and great cashback”, “simple and easy to earn cashback with Zavvi”, “tracked quickly and paid out fast” and “great cashback from a great retailer”. It’s not just cashback which members have highlighted, however, with other feedback including “perfect service time and again” and “always get a bargain at Zavvi” as reasons for shopping there.

Take a look at the Zavvi review feedback on Trustpilot, meanwhile, and you’ll see that, in general, people seem to love shopping there, with the majority rating them as excellent. One happy shopper stated: “Zavvi never disappoint. They have a good selection of memorabilia and clothing, which can be picked up for great prices.”

Some of the other remarks you’ll discover include “fancy range of products to ogle over, both for daily use and as collectibles”, “great selection of items and the 4K movies are really cheap” and “excellent service, never had any complaints. My number one place for steelbook collection”. Someone else wrote: “Great service, super fast delivery. “Everything my nerd heart could ever need on one simple to use site. What more could you want?” Log in to review

Zavvi Reviews
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First purchase and seriously impressed! £95 boots for £29 and then payable with 4 days!!! don't think i've had such a quick pay in all these years as a tcb user.
  rks76 | 16 Jan 2014 Report Abuse
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I have used Zavvi before, I have found they offer good value for money . I have a discount code for 5% off if anyone is interested ZV5942042
  | 08 Jan 2014 Report Abuse
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I used code ZV23236446 to get 5% off my first order. I'm impressed that it worked on a pre-order DVD. I couldn't get any other code to work on it! Just entered this code when I set up my account and the discount was automatically applied.
  moneysavingpage | 27 Dec 2013 Report Abuse
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I ordered Shrek 1-4 for my 7 year old and Zavvi sent me The Walking Dead Season 3. Zavvi have no phone number to contact them on so you have to resort to email communication only. Unfortunately that means having to log into your account to contact them each time by email as they don't have a return email address making things even more awkward. I asked them to call me or give me a number to call them on but they refused. I have now been told I have to send back the incorrect item to get a refund. I told them I just wanted the correct item but that is apparently now out of stock so to get my money back for their mistake I have to download and print off 2 forms, repackage the item at my expense, travel to the post office and send the dvd back to them. Very unhappy with the customer service. Just hope they actually pay me back my money. Will never use again. Don't trust any company that doesn't give you a phone number for customer services!!
  gelliner | 29 Nov 2013 Report Abuse
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I entered code ZV23236446 in the referrer code box when I set up my account and got 5% off my order. With that discount, I got it cheaper than I could have anywhere else!
  topcashbacksecrets | 09 Nov 2013 Report Abuse
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I have used Zavvi before, I have found they offer good value. I have a promotion code for 5% off if anyone is interested - ZV16462737.
  MrMaverick | 02 Nov 2013 Report Abuse
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Used these a few times now had one or two problems which when they do happen seem to take for ever to get sorted as there customer service department is not the best but apart from that tend to pay cash back in good time and items tend to not take too long to arrive
  BJ969 | 17 Oct 2013 Report Abuse
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Cashback didn't track, claim submitted and advised another channel credited with the sale and nothing anyone can do, load of rubbish, will never use again.
  jamesmccree | 04 Sep 2013 Report Abuse
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Cashback never recieved!! cashback never tracked so I opened a missing cashback claim back in march but only now 6 months later been declined because of in their words 'another marketing channel was credited with the sale' which is lies as I never used any other cashback website or discount codes...
  gavingrant1 | 04 Sep 2013 Report Abuse
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It took Zavvi 7 months to come back and say my claim wasn't valid as I hadn't gone through TCB (not true). NOT HAPPY
  eggsyunited | 18 Jun 2013 Report Abuse
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I use zavvi alot, CB has always tracked and payout is quicker then some mechants available on TCB. Zavvi using standard delivery takes around a week, never had any problems.
  | 09 May 2013 Report Abuse
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No problems at all in receiving cashback.
  BIGJAM | 02 May 2013 Report Abuse
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Biggest bunch of chimps i've had the displeasure of dealing with. The system of contacting them regarding an order via the online message system doesn't work as they don't bother reading what you send to them. Honestly do yourself a favour and deal with someone else!
  russellgriffiths | 12 Apr 2013 Report Abuse
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About 75% of the time cashback tracks within 24 hours. TCB claim it takes 14 weeks before cashback is payable from Zavvi, however it has been over 18 weeks and I still haven't received mine. With regard to Zavvi's delivery - yes it does often take upwards of a week but it's cheaper than everywhere else on some items so you can't complain. Also, if you return an item to them, make sure you use a tracked method as they've claimed not to have received a couple of my returns previously.
  Greg276 | 01 Apr 2013 Report Abuse
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Did two orders in one day with Zavvi both didn't track. Put in claim and I heard nothing (surprise surprise) If they don't give out cashback kick them off! Its misleading people, which isn't fair
  SEMIOVALE | 11 Mar 2013 Report Abuse
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I've tried twice now to order stuff from Zavvi and it just never arrives it was either delayed or "lost in post". took 6 weeks before i gave up and cancelled the order. Although they have given a refund before and the customrer service contact is prompt, i need to order stuff and guarantee it arrives. Won't use them again.
  bgristwood | 15 Feb 2013 Report Abuse
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Poor customer service ordered PS3 Slim ,still waiting after 14 days for them to process order never mind dispatch ,had to cancel and drive to Town to get the product from HMV ,needed for birthday present ,if not in stock they should adives this on web site
  hornetman | 23 Nov 2012 Report Abuse
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Despite using Topcashback to click through and purchase from Zavvi many times my cashback has never registered and I have to follow claim procedures! I rarely have this problem with other retailers! Zavvi have competitive prices and I've always been satisfied with my purchases and delivery times, but cashback tracking has always been unsatisfactory for me.
  euphoria | 23 Nov 2012 Report Abuse
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This retailer wanted proof of address before they would send anything to me. this was less than satisfactory when I had paid for next day delivery. On top of this customer service took over a day to reply to my simple query. I cancelled the order and bought the product I needed from a real shop.
  Holeshot | 23 Oct 2012 Report Abuse
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Cashback has never tracked for me for any purchases from Zavvi; however, I've always gotten the cashback – albeit, up to six months later – through a missing cashback claim.
  | 29 Sep 2012 Report Abuse
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Delivery quite quick but Cash back did not track on a few occasions. I have reurned a couple of items which took months to refund and even when I sent proof of posting for an item sent due to their error they refused to refund the cost of posting.I am feeling very out of pocket and won't be risking using this site again ,very poor service .
  blondedon | 21 Aug 2012 Report Abuse
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cashback tracked fine but when became payable went to zero.have lodged a claim but doubt i will receive anything.avoid
  anfieldqueen | 14 Aug 2012 Report Abuse
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A joke of a company - they don't communicate, don't fulfil orders, and their returns system is non existent. Always get a proof of posting if you send something back - they never refund unless you chase them.
  Debbie14 | 09 Jul 2012 Report Abuse
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Took a long time for the items to arrive, one was damaged upon arrival so was returned. Chased with Customer Services a week after and was advised they had not received the return, mailed a copy of proof of posting and chased a week later as still not received the item and advised out of stock. Will not be using them again
  fugrat | 02 Jul 2012 Report Abuse
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Don't use Zavvi! Waited over a week for my order and still not here 2-3 days deliver not in a million years !!!! Topcash still great though, Big Fan !
  Liam_Mabbott | 26 May 2012 Report Abuse
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