Get up to 20% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free
Get up to 20% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

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zooplus Pet Shop Reviews
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excellent service, brilliant value for money - will definitely use again!!
  dssl | 25 Sep 2008 Report Abuse
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very unreliable retailer in my short experience - offered a discount for paying by bank transfer (and said that domestic bank transfer fees will apply), and then offered an international (german) bank account. tried to get them to accept my debit card instead - one helpful email response, then no response to emails or answer to their (0870) phone. website is also slow and glitchy sometimes. my advice - avoid!
  rog23 | 12 Sep 2008 Report Abuse
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Excellent service - very quick delivery
  brownhouse | 11 Sep 2008 Report Abuse
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tracked very quickly. excellent service.
  tlschof | 09 Sep 2008 Report Abuse
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Good service & good prices; will use again.
  Chris10 | 08 Sep 2008 Report Abuse
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Good service. Will use again.
  SaraG | 08 Sep 2008 Report Abuse
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Great - cash back paid quickly, plus benefit of quick delivery - will definitely use this site again.
  Paige | 07 Sep 2008 Report Abuse
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Tracked and claimed with no problems. Received order with no problems, easy company to deal with, recommended. :-)
  CLOUDY69 | 07 Sep 2008 Report Abuse
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The last 2 orders failed to track.
  | 06 Sep 2008 Report Abuse
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very quick to confirm and pay, recommended
  dimfish | 04 Sep 2008 Report Abuse
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Pending promptly, paid within 2 months
  tinaandnigeluk | 31 Aug 2008 Report Abuse
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Large orders track quickly but my last small order failed to track, and being cashback less than £1 I can't submit an enquiry.
  | 03 Aug 2008 Report Abuse
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tracked quickly
  Billyo | 18 Jul 2008 Report Abuse
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This company is great to deal with. I received my parcel damaged and broken and missing items and within a day of emailing them to tell them they had refunded £12 to my account and told me to keep the damaged items.
  pearlie1 | 16 Jul 2008 Report Abuse
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Got a 10% welcome discount and tracking is in pending - would use zooplus again, and recommended the site to my dog loving sister too :-)
  WindyWeather | 08 Jul 2008 Report Abuse
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Fast delivery of goods, and swift payer of cashback
  | 01 Jul 2008 Report Abuse
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Goods arrived promptly & in good condition.
  Liz53 | 29 Jun 2008 Report Abuse
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As ever an impressive selection of products but their packaging leaves a lot to be desired. In the Email they send you to confirm your goods have been despatched they ask you to click on 1 of 3 seperate links to report the condition your goods arrived in. Hopefully this will lead them to improve their packaging where necessary!
  Cleopatra | 13 Jun 2008 Report Abuse
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Great company really fast tracking
  | 11 Jun 2008 Report Abuse
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Tracked immediately
  herothwell | 22 May 2008 Report Abuse
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quick to show as confirmed
  RUBYROO | 14 May 2008 Report Abuse
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Very fast tracking! And very good shop. Good prices, shipping and fast delivery.
  MysteriousCats | 13 May 2008 Report Abuse
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used for the first time and very pleased will use again
  dovidk | 07 May 2008 Report Abuse
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Great selection of products not available on the High Street My cats LOVE Bozita tetra pouches-very reasonably priced for such a high meat content.had confirmation Email within 24 hours then another the next day to tell me the progress of my order cashback tracked VERY quickly although not showing as payabnle yet. All in all very impressed!!
  Cleopatra | 04 May 2008 Report Abuse
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