Get up to £134.50 of your purchase back when you shop with AA UK Breakdown Join TopCashback Free
Get up to £134.50 of your purchase back
when you shop with AA UK Breakdown

AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

Log in to review
AA UK Breakdown Reviews
friend icon
No cashback received
Like many others, no cashback received, with no valid reason given. Back to the RAC for me next year.
  alanmatthews | 13 Mar 2025 Report Abuse
friend icon
Do not purchase AA Membership via TCB
Two times I have purchased AA membership via TCB, and both times the cash back has been rejected. This is despite me successfully getting cash back from other providers. Reading the reviews, it seems like there are a lot more people in a similar situations to what I've experienced, therefore surely the problem lies with either TCB, The AA, or perhaps both, together. There's far too much of this going on. Again, read the reviews before choosing to purchase.
  hesabio | 10 Mar 2025 Report Abuse
friend icon
Guess I'll be moving to RAC
Waste of time. I was due £48 cashback and didn't receive it despite chasing it up with TCB.
  tcbtip | 09 Mar 2025 Report Abuse
friend icon
Is this an AA or topcashback problem???
As with all others buying AA breakdown through TopCashback - don't bother! I purchased cover from AA and kept strictly to the guidelines and terms but did not track, claimed but refused cashback. Why??? Topcashback needs to boot this rogue and deceitful retailer from their site.
  stevefrost36 | 09 Mar 2025 Report Abuse
friend icon
No Cashback
Ridiculous. What a joke! Same issues as everyone else and the reasons for not tracking cashback don't make sense. Would not have joined AA without this deal
  Ishaqmakda | 07 Mar 2025 Report Abuse
friend icon
Complete Con
I read all the bad reviews... but having made hundreds of successful purchases via TopCashback with hardly any declined cashback I thought it won't happen to me! But it has and TopCashback customer service have been no help! I think that TopCashback should stop dealing with the AA (they've obviously gone rogue). I certainly will never buy anything off the AA ever again in my life. I'll also have to think long and hard about using TopCasback again. What a pity!
  quips | 04 Mar 2025 Report Abuse
friend icon
Conned by attractive AA Breakdown offer
My breakdown cover was due for renewal and AA had an attractive cashback offer. I followed all the rules, but cashback did not track. I made a claim and found the transaction with the exact date and price in my account with Topcashback. I filed a missing cashback claim, using my AA breakdown membership No as the reference as requested. That number is easily checked by the AA, as it is is my current membership No until the end of October (when I will choose a different provider) and given that all of this tallies with Topcashback's records there can be no excuse for the AA to deny my claim, which after over 4 months wait, is what they have done. Claiming that they do not see Topcashback as the reason for my order. Amazing job AA Breakdown NOT!
  AnjinSan | 04 Mar 2025 Report Abuse
friend icon
Please don't rely on the cashback
I followed the rules to the letter. I know I did as this was the second time of going through topcashback, reading the other reviews it's clear that the AA just don't honour their side of the bargain, rejected twice, RAC have been much more reliable for cash back
  buster301 | 04 Mar 2025 Report Abuse
friend icon
Do not use
Cashback declined for NO reason. Avoid
  Achillmurphy | 04 Mar 2025 Report Abuse
friend icon
DO NOT EXPECT CASHBACK WITH AA
I have also had my claim rejected on the grounds that the TopCashback 'was not see'. This is totally unbelievable - one or two rejected claims perhaps, but it seems like everyone using this method is subsequently rejected. I even screenshotted all my information beforehand but it seems this counts for nothing - and why does it take them 4 months to provide this response.
  Loulou1603 | 04 Mar 2025 Report Abuse
friend icon
Habitual Non-Payers
Wish I could give zero stars, but unfortunately that is not an option. This is the second time that the AA have declined my cashback without a reason. I should have known better. On the first occasion I thought perhaps I may have done something wrong while clicking through to the AA, however on this occasion I know that I followed the correct steps to ensure cashback. Alas AA declined without providing an explanation as so many other people have experienced - so disappointing. AA will not have my custom in the future.
  camelianellie0511 | 04 Mar 2025 Report Abuse
friend icon
Cash Back declined
Cash back declined for no reason, making this a very expensive breakdown cover! DO NOT USE!
  trebor98 | 04 Mar 2025 Report Abuse
friend icon
You will not get payment.
Based on other reviews and my own experience, don't bother. You will not get cashback as promised. I went with the AA due to the cashback offered and was told after 4 months of no payout that they did not track it correctly. Cookies were tracked and referral links were proven correct, so based on this and others' experiences it sounds like you'll get fobbed off without any evidence from them to back up their claim.
  mrrossdude | 04 Mar 2025 Report Abuse
friend icon
Cashback declined for no reason
Applied for UK breakdown cover specifically because of the generous cashback offer, and ensured all usual protocol was followed to ensure it was eligible. Didn't track so had to lodge a ticket, upon which the claim was declined with no specific reason why. Very frustrating, won't be applying for AA cover again
  ajellisster1 | 04 Mar 2025 Report Abuse
friend icon
Finally received cashback
Just to add to my earlier 1* review that after complaining and a few nudges, I did finally get the cashback. Still deserves to be scored this low for not paying out as promised and requiring timewasting efforts on customers' side. Might be worth chasing?
  Neil_Batley_ | 03 Mar 2025 Report Abuse
friend icon
Does not payout
Yet another example of AA declining the cashback payment. Do not expect a payout.
  sphox | 21 Feb 2025 Report Abuse
friend icon
Don't expect cashback
Have got breakdown cover without using any vouchers etc. Cashback was declined without any reason.
  mdonepudi | 13 Feb 2025 Report Abuse
friend icon
Great
Cashback paid within a few months as stated and no problems whatsoever.
  patois | 11 Feb 2025 Report Abuse
friend icon
Don't bother
Looks like my missing cashback has been declined along with many other on here, had no problem with the RAC or rescue mycar, won't use again plenty of other providers to choose from who provide equal cover. Would suggest others do the same.
  4743378758 | 04 Feb 2025 Report Abuse
friend icon
Declined
Same experience as many others here - declined after months, reason 'not seen' (whatever that means). Feel cheated.
  Jules29 | 04 Feb 2025 Report Abuse
friend icon
No complaints, received my £95 cashback after 70 days
This is the second time ive been with the AA via TCB and not had any issues, I signed up this time on the 20th November 2024 and received my cashback on the 31st Jan, great quick process, no complaints at all.
  Muzza1980 | 04 Feb 2025 Report Abuse
friend icon
Yet another AA Complaint...
As with so many other TCB members, cashback has been rejected by the AA for no legitimate reason. (Bought it directly from TCB site and no policy with AA in the 12 months before.) I agree that AA should not be allowed to advertise on the TCB site if they have no intention of paying the cashback. Truly appalling. (1* review only because a lower score is not possible.)
  Neil_Batley_ | 27 Jan 2025 Report Abuse
friend icon
Cashback was declined... Don't know who by!
I have not had a policy with the AA for a year so there's no reason to decline. I called the AA and they said that Topcashback declined it and they have no say in it - what? I raised a missing cashback ticket but that will take months. If, after that time, they still refuse to pay out, then I will be stuck with a policy and no cashback. I had no choice but to cancel the AA policy as you only have 14 days to do so. Poor all round.
  Chiefkegwin | 12 Jan 2025 Report Abuse
friend icon
Don't pay out
Don't pay out. big risk
  Adamu10003 | 05 Jan 2025 Report Abuse
friend icon
Slow!
They paid out but took nearly 5 months and not before I asked TCB to have a look at it, due to it staying pending for ages. After a nudge again (Thanks TCB for sorting it) AA have now paid out.
  huwgains | 04 Jan 2025 Report Abuse
12345...30      View:   2550100