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AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

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AA UK Breakdown Reviews
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Paid out
Bought policy in December, cashback payable in April
  nyeeper | 22 Apr 2025 Report Abuse
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Simple Do not trust AA for cashback
The transaction was not tracked, and the claim was denied. As usual reply is transaction can not be traced despite providing the policy number.
  kerosin | 21 Apr 2025 Report Abuse
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Real struggle to obtain the cashback
Unacceptably difficult and time consuming to obtain cashback - not sure if it’s worth the effort.
  Orchard111 | 16 Apr 2025 Report Abuse
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Cashback rejected
As others have said, cashback rejected after 4 month delay, stating transaction cannot be traced despite providing membership number.
  gridlinker01 | 15 Apr 2025 Report Abuse
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AVOID AA
Not received cashback, say it couldn't be tracked. Do not trust AA, will never use them again.
  Waynec41 | 11 Apr 2025 Report Abuse
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AA rejected cashback
Topcashback tracked the purchase but AA then rejected it over 2 months afterwards and didn’t give a reason. I spoke to AA and they confirmed that it was showing on their system as having been set up through topcashback but referred me back to topcashback. I didn’t have this issue with the RAC last year.
  Jenyoung | 08 Apr 2025 Report Abuse
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Did not track. Cashback rejected on claim.
Avoid using these guys. The purchase did not track and when I attempted to claim, they said I did not purchase through TCB. Expected better from AA to be honest though it seems I’m not the only one who they didn’t pay out to.
  adilkherajsazan | 07 Apr 2025 Report Abuse
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Denied cashback saying it wasn't tracked. AVOID!
Should have read the reviews before buying from them. Very bad reviews and now another one from me, since I too was denied cashback. AVOID!
  Anubhav78 | 01 Apr 2025 Report Abuse
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AA never pay cashback
Over the years have purchased AA cover via TCB a number of time and have never been paid once. This has happened three times now and AA claim my purchase cannot be traced via TCB. Not going to bother with AA again as they never pay. Good gimmick!
  Dhillon1944 | 31 Mar 2025 Report Abuse
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Do not purchase AA Membership via TCB!
I have purchased AA membership via TCB, and the cash back has been rejected as AA claimed that there is no proof of the purchase being linked to TCB despite there were 2 clicks recorded on TCB website. This is despite me successfully getting cash back from RAC on the previous year. Reading the reviews, it seems like there are a lot more people in a similar situations to what I've experienced, therefore surely the problem lies with either TCB, The AA, or perhaps both, together. There's far too much of this going on. Again, I no longer trust AA and shall not do any business with them ever again in future.
  MinnieBeTCB | 27 Mar 2025 Report Abuse
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Avoid if you are buying because of expected cashback
Similiar experience to many others. Cashback did not track and then claim was refused despite all the rules being followed. It actually brings into question the legitimacy of cashback sites themselves if cashback can just be refused without any reason being given. Also, why TCB would still be working with merchants that have such a poor payout.
  mmiah8 | 18 Mar 2025 Report Abuse
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No cashback received
Like many others, no cashback received, with no valid reason given. Back to the RAC for me next year.
  alanmatthews | 13 Mar 2025 Report Abuse
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Do not purchase AA Membership via TCB
Two times I have purchased AA membership via TCB, and both times the cash back has been rejected. This is despite me successfully getting cash back from other providers. Reading the reviews, it seems like there are a lot more people in a similar situations to what I've experienced, therefore surely the problem lies with either TCB, The AA, or perhaps both, together. There's far too much of this going on. Again, read the reviews before choosing to purchase.
  hesabio | 10 Mar 2025 Report Abuse
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Guess I'll be moving to RAC
Waste of time. I was due £48 cashback and didn't receive it despite chasing it up with TCB.
  tcbtip | 09 Mar 2025 Report Abuse
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Is this an AA or topcashback problem???
As with all others buying AA breakdown through TopCashback - don't bother! I purchased cover from AA and kept strictly to the guidelines and terms but did not track, claimed but refused cashback. Why??? Topcashback needs to boot this rogue and deceitful retailer from their site.
  stevefrost36 | 09 Mar 2025 Report Abuse
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No Cashback
Ridiculous. What a joke! Same issues as everyone else and the reasons for not tracking cashback don't make sense. Would not have joined AA without this deal
  Ishaqmakda | 07 Mar 2025 Report Abuse
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Complete Con
I read all the bad reviews... but having made hundreds of successful purchases via TopCashback with hardly any declined cashback I thought it won't happen to me! But it has and TopCashback customer service have been no help! I think that TopCashback should stop dealing with the AA (they've obviously gone rogue). I certainly will never buy anything off the AA ever again in my life. I'll also have to think long and hard about using TopCasback again. What a pity!
  quips | 04 Mar 2025 Report Abuse
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Conned by attractive AA Breakdown offer
My breakdown cover was due for renewal and AA had an attractive cashback offer. I followed all the rules, but cashback did not track. I made a claim and found the transaction with the exact date and price in my account with Topcashback. I filed a missing cashback claim, using my AA breakdown membership No as the reference as requested. That number is easily checked by the AA, as it is is my current membership No until the end of October (when I will choose a different provider) and given that all of this tallies with Topcashback's records there can be no excuse for the AA to deny my claim, which after over 4 months wait, is what they have done. Claiming that they do not see Topcashback as the reason for my order. Amazing job AA Breakdown NOT!
  AnjinSan | 04 Mar 2025 Report Abuse
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Please don't rely on the cashback
I followed the rules to the letter. I know I did as this was the second time of going through topcashback, reading the other reviews it's clear that the AA just don't honour their side of the bargain, rejected twice, RAC have been much more reliable for cash back
  buster301 | 04 Mar 2025 Report Abuse
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Do not use
Cashback declined for NO reason. Avoid
  Achillmurphy | 04 Mar 2025 Report Abuse
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DO NOT EXPECT CASHBACK WITH AA
I have also had my claim rejected on the grounds that the TopCashback 'was not see'. This is totally unbelievable - one or two rejected claims perhaps, but it seems like everyone using this method is subsequently rejected. I even screenshotted all my information beforehand but it seems this counts for nothing - and why does it take them 4 months to provide this response.
  Loulou1603 | 04 Mar 2025 Report Abuse
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Habitual Non-Payers
Wish I could give zero stars, but unfortunately that is not an option. This is the second time that the AA have declined my cashback without a reason. I should have known better. On the first occasion I thought perhaps I may have done something wrong while clicking through to the AA, however on this occasion I know that I followed the correct steps to ensure cashback. Alas AA declined without providing an explanation as so many other people have experienced - so disappointing. AA will not have my custom in the future.
  camelianellie0511 | 04 Mar 2025 Report Abuse
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Cash Back declined
Cash back declined for no reason, making this a very expensive breakdown cover! DO NOT USE!
  trebor98 | 04 Mar 2025 Report Abuse
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You will not get payment.
Based on other reviews and my own experience, don't bother. You will not get cashback as promised. I went with the AA due to the cashback offered and was told after 4 months of no payout that they did not track it correctly. Cookies were tracked and referral links were proven correct, so based on this and others' experiences it sounds like you'll get fobbed off without any evidence from them to back up their claim.
  mrrossdude | 04 Mar 2025 Report Abuse
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Cashback declined for no reason
Applied for UK breakdown cover specifically because of the generous cashback offer, and ensured all usual protocol was followed to ensure it was eligible. Didn't track so had to lodge a ticket, upon which the claim was declined with no specific reason why. Very frustrating, won't be applying for AA cover again
  ajellisster1 | 04 Mar 2025 Report Abuse
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