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Agoda Reviews

While it is fair to say you will find some negative Agoda reviews below, plenty of positive remarks have been left by our members. While some people have complained about their cashback not tracking, others who have booked with the hotel service through us have clearly had no such issues. Some of the feedback you will find includes “perfect, paid on due date — no complaints from me”, “confirmed and payable within five months” and “cashback confirmed and payable within specified period”.

You will also find positive Agoda review feedback about the deals available on the Agoda site and the service provided by them. Our members have said such things as “great deals on hotel accommodation”, “great bargains to be found”, “good company with some fantastic rates. Very reliable” and “good value for money”. If you take a look on Trustpilot, you will find the vast majority of customers who have left reviews have been very complimentary, with comments including “easy and clear to book with competitive rates”, “best thing ever” and “best price and easy for booking”.

Agoda Reviews
	Joke merchant, do not expect to get any cashback. As with others when I submitted a claim I got an "order yet to be fulfilled" message despite staying in the hotel several months ago.
	neilleeds \| 23 Jul 2013 Report Abuse
	£25 didn't get tracked first of all, after lodging a cashback form, it was finally tracked. After a few months, aparantly 'Top CashBack was not identified as the last referrer to this transaction' which is rubbish. Any excuse not to pay out, stay away from agoda cashback
	sinna84 \| 22 Jul 2013 Report Abuse
	I will never use Agoda again. I paid for a very expensive hotel thinking that the cashback amount I would get (£30) would offset some of the high cost and bring it just about within budget. Cashback declined. Really upset, do not use, you will be ripped off.
	Cruella99 \| 21 Jul 2013 Report Abuse
	Company just declined my cashback. Top cashback said it was unlikely that they could recover it?! It's only £17, but the order was fulfilled and holiday fully paid.
	bigburko1 \| 15 Jul 2013 Report Abuse
	Well no cashback for booking 7 hotels through them. I specifically booked with agoda because they offered cashback but as of yet no sign of any cashback from them. I have put claims in but months later still no response.
	Becca2000 \| 06 Jul 2013 Report Abuse
	cashback didn't track,needed to contact customer service repeatedly as voucher didn't appear, no faith in this merchant on any fron cashback or otherwise
	bobthetarmac \| 30 Jun 2013 Report Abuse
	This is a joke - 4 separate transactions and none of them tracked - why bother misleading people to use the site when expectations can't be fulfilled. Waste of time
	Tom86h \| 10 Jun 2013 Report Abuse
	Order not tracked. Booking though Agoda was only best deal when cashback taken into account. Worst cashback experience I've had.
	puddingmancan \| 09 Jun 2013 Report Abuse
	didn't track at all :(
	dakit0918 \| 04 Jun 2013 Report Abuse
	Used this website to book a hotel back in February 2013 and despite submitting a cash back claim still nothing is showing as even pending. It may not have been a huge amount of money but it would appear that this is a favourite trick of theirs. I do not see how it can be justified to give them a 98% customer satisfaction rating as all I seemed to see in the last few reviews were people's disgust in their treatment by this company. I certainly would advise anyone not to book with this company through cash back site as you will never see the monies materialise. Choose any other company even if the offered cash back is at a lower level and then hopefully you will receive your monies.
	kazcissa \| 31 May 2013 Report Abuse
	Absolute rubbish when received from Agoda saying "Order yet to be fulfilled" on my cashback even though I did stay at the hotel. Not to use Agoda cashback again.
	alexma \| 22 May 2013 Report Abuse
	this merchant does not track, my advice is don't use them
	gk6732 \| 06 Mar 2013 Report Abuse
	I've made about 20 purchases through topcashback over the last year or so, and agoda is the first one which hasn't tracked. Fortunately the price I paid for the hotel was no more expensive through agoda than any other discount hotel site, so I wasn't relying on a big cash back to bring it into line - but in future I'll use one of the other sites rather than agoda, hopefully they'll pay out as advertised.
	gld73 \| 02 Mar 2013 Report Abuse
	Never tracks....never pays
	p865p1987 \| 26 Feb 2013 Report Abuse
	Worst cashback experience I've had on Top Cashback so far. I booked several different stays through Agoda for a holiday in November and not a single one tracked. Had to go through the claims process on each one and still nothing... and then a nudge and eventually 2 months down the line Top Cashback managed to get it tracked and payable. Really have to mark down Agoda on this, it feels very much like they are doing everything possible not to pay out in the hope people won't bother. Would probably look to one of their competitors in future as we also found the pricing on their website incredibly misleading. You commit to one price, then after a few steps in the checkout process several different taxes are added and it leaps up considerably - very sneaky.
	email \| 18 Feb 2013 Report Abuse
	Worst cashback experience I've had with any retailer on TCB. Transaction tracked eventually, but at zero. Raised query with TCB and cashback tracked. Then back to zero because Agoda rejected. So I've re-raised the claim. Don't hold out much hope, because from others' comments it's clear Agoda are not to be trusted. Avoid like the plague!
	Red_to_the_bone \| 14 Dec 2012 Report Abuse
	I made three different transactions and all failed to appear
	zamzam \| 08 Dec 2012 Report Abuse
	Needless to say that my purchase failed to track. Have lodged a claim and will wait to see what happens. I'm not holding my breath
	Tcb0001 \| 15 Nov 2012 Report Abuse
	I completed my transaction and it failed to track, my claim was processed and the cashback appeared as pending. Then Agoda turned it down. The transaction was completed in line with their guidelines. They have misled me regarding cashback on offer, the rate should have read Zero percent rather than six percent. I urge you not to use them and I urge Top Cashback to remove them from the list.
	sfdallamore \| 28 Oct 2012 Report Abuse
	Oh dear looks like my cashback has now gone to ZERO. Guess I wont be booking with agoda any more............
	jaycee4 \| 17 Aug 2012 Report Abuse
	Dreadful! Do not use this merchant, received a pending status following submission of a cashback claim which has since been reverted to £0.00 with no valid reason. The cashback was worth over £30...suggest you go elsewhere, I certainly will be for any future hotel bookings!
	ropes \| 15 Aug 2012 Report Abuse
	Initially the Cashback did not track, until i raised a claim with topcashback.com. The correct amount then appeared in the pending section for several weeks, and now it has appeared as declined by the merchant! There is no reason why it should have declined. The only reason i booked through this merchant was that it worked out cheaper then others with th cashback. I find it ridiculous that companies can get away with this, espescially with regards to the amount that myself and others have spent!
	dantruman \| 15 Aug 2012 Report Abuse
	After submitting a claim my cashback has arrived in the pending section. Thank you Topcashback for your help.
	jaycee4 \| 28 Jul 2012 Report Abuse
	14 days now have past and still no cashback. submitting a claim, wish me luck lol
	jaycee4 \| 18 Jul 2012 Report Abuse
	No cashback tracked despite clearing all the necessary cookies etc. Disappointed!
	\| 17 Jul 2012 Report Abuse

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