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Agoda Reviews

While it is fair to say you will find some negative Agoda reviews below, plenty of positive remarks have been left by our members. While some people have complained about their cashback not tracking, others who have booked with the hotel service through us have clearly had no such issues. Some of the feedback you will find includes “perfect, paid on due date — no complaints from me”, “confirmed and payable within five months” and “cashback confirmed and payable within specified period”.

You will also find positive Agoda review feedback about the deals available on the Agoda site and the service provided by them. Our members have said such things as “great deals on hotel accommodation”, “great bargains to be found”, “good company with some fantastic rates. Very reliable” and “good value for money”. If you take a look on Trustpilot, you will find the vast majority of customers who have left reviews have been very complimentary, with comments including “easy and clear to book with competitive rates”, “best thing ever” and “best price and easy for booking”.

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Agoda Reviews
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good offer very good company
  andyafc | 28 Apr 2017 Report Abuse
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Extremely slow payers & don't pay on full amount. Transaction in Oct 2016, payable end April 2017!!! Poor!
  Ingnong | 21 Apr 2017 Report Abuse
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good, quick and easy
  yazhouhe316 | 18 Apr 2017 Report Abuse
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Good value for money
  carracam | 16 Apr 2017 Report Abuse
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Cash back paid as promised. Highly recommend this retailer.
  Abjish | 13 Apr 2017 Report Abuse
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Good service and cashback paid fairly quickly
  Abjish | 13 Apr 2017 Report Abuse
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Very slow, booked in April 2016, stayed in September and eventually tracked but at a much lower rate. Payable now inn 2017 but tracked on a lower spend, given up chasing. Probably wont use again.
  Melski | 11 Apr 2017 Report Abuse
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Tracing cashback with this merchant is not trustworthy. I always lose my cashback transactions with this merchant.
  | 24 Mar 2017 Report Abuse
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Disgusted with Agoda who turned down two claims, one of +£60, saying that 'network has not identified ourselves as the last referral to the merchant’s site and this transaction'. After many years of booking accommodation through their site, I won't be using them again.
  rmiller69 | 24 Mar 2017 Report Abuse
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Cheap and quality hotels on offer, with great returns through top cashback. Great service
  sade2525 | 16 Mar 2017 Report Abuse
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Slow, but got my payout eventually
  NerdWhale | 01 Feb 2017 Report Abuse
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very slow payers
  time4t | 29 Jan 2017 Report Abuse
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took over a year and chasing up repeatedly for 55p! thanks agoda ... finally confirmed
  theo123 | 13 Jan 2017 Report Abuse
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Tookk insanely long to get the cashback. 4 months after stay.
  leukos | 11 Jan 2017 Report Abuse
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Avoid. Payout has taken 7 months and was reduced by 40% with no explanation. High cashback rate is just a scam to get bookings.
  armstrong1979 | 11 Jan 2017 Report Abuse
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Utterly terrible, tracked at correct amount until it went to pending stage and dropped considerably. Had to resubmit booking details multiple times. Has finally proceeded to payable at a lower amount which i've decided to take as reading all the other feedback, i'm not convinced i'd get anywhere. The worse cashback experience i've had on TCB in 4.5 years.
  SixTwoSix | 09 Jan 2017 Report Abuse
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good cashback rate but took them a long time to confirm after a couple of attempts chasing them up. Not the most responsive of retailers so I'd be less tempted to use them again.
  Le_Roi | 06 Jan 2017 Report Abuse
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Agoda did not pay our cashback. We specifically chose them because of Topcashback, but they are claiming that I did not click through this despite the fact that it shows in my click to merchants. They took a long time to make any decisions on this and then decided apparently I didn't click through via topcashback first- when the only reason I found Agoda, was through topcashback.
  jonnyray21 | 11 Dec 2016 Report Abuse
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Twice tracked and declined. Booked a few hotels via Topcashback. Two of them tracked and then stayed pending for so long that by the time they declined it was too late to raise a claim with Topcashback
  Genney | 23 Oct 2016 Report Abuse
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Takes a long time for cashback to go through
  tikoki | 16 Oct 2016 Report Abuse
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extremely slow cash payments
  jonathancurran | 15 Oct 2016 Report Abuse
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Appalling. Purchase of over £250 made back in Jan 2916. Incorrectly tracked and reported straight away. No update from merchant. Requested to submit transaction details, all done. No further updates. Stay completed and payment made for around half of expected cashback. No update or explanation given. Very poor. Will not use again.
  livismum | 09 Oct 2016 Report Abuse
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Paid - would use again
  alibabs | 06 Oct 2016 Report Abuse
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Agoda sucks.took 11 months to resolve a missing cashback.most of the time they drag their heels by keep asking for detail upon detail of the booking, when I had already provided the essentials.
  knav2013 | 27 Sep 2016 Report Abuse
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Dissapointing - I have used Agoda many times and never had any issues. Still under review 4 months later. Will have to consider whether i use them in future,
  v1ctim | 09 Jul 2016 Report Abuse
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