Get up to 10% of your purchase back when you shop with Agoda Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Agoda

Agoda Reviews

While it is fair to say you will find some negative Agoda reviews below, plenty of positive remarks have been left by our members. While some people have complained about their cashback not tracking, others who have booked with the hotel service through us have clearly had no such issues. Some of the feedback you will find includes “perfect, paid on due date — no complaints from me”, “confirmed and payable within five months” and “cashback confirmed and payable within specified period”.

You will also find positive Agoda review feedback about the deals available on the Agoda site and the service provided by them. Our members have said such things as “great deals on hotel accommodation”, “great bargains to be found”, “good company with some fantastic rates. Very reliable” and “good value for money”. If you take a look on Trustpilot, you will find the vast majority of customers who have left reviews have been very complimentary, with comments including “easy and clear to book with competitive rates”, “best thing ever” and “best price and easy for booking”.

Log in to review
Agoda Reviews
friend icon
Husband waiting nearly 2 yrs now for missing claim
  lorrainemurphycave | 22 Sep 2018 Report Abuse
friend icon
Four months since my trip and still waiting for Agoda to even acknowledge the transaction, had to contact TopCashback about the missing transaction, but heard nothing back. Next time I won't bother booking with Agoda as you never get the cashback.
  pbarbieri | 05 Sep 2018 Report Abuse
friend icon
Took a bit longer than anticipated but worth the wait
  neerajr | 10 Aug 2018 Report Abuse
friend icon
great service from the company. cashback speed through to payment OK for one transaction but for some reason delay on the second for a hotel booked for a week later than the first
  debsypayton | 07 Jul 2018 Report Abuse
friend icon
took a while to receive the money
  ian2526 | 30 Jun 2018 Report Abuse
friend icon
dreadful payer avoid
  swbrook | 26 Jun 2018 Report Abuse
friend icon
2 bookings still not confirmed after staying in Novemnber 2017, it is now June 2018. Sort it out Agoda!
  Colli50 | 19 Jun 2018 Report Abuse
friend icon
Good tracking on most transactions, fairly long payout period given that cashback is only earned after staying (even on trips where you pre-pay 100% of fees)
  jamesyeo | 18 Jun 2018 Report Abuse
friend icon
Took longer than expected to get the cash back but other than that it was excellant.
  mokho786 | 17 Jun 2018 Report Abuse
friend icon
Reliable and fair
  bc60wa | 16 Jun 2018 Report Abuse
friend icon
18+ months and still waiting for cashback, which tracked immediately! Customer services have so far been no help.
  dmarchbank | 06 Jun 2018 Report Abuse
friend icon
It is good.
  brianlondon | 03 Jun 2018 Report Abuse
friend icon
Confirmed & payable w/in 5 months.
  LuCass | 02 Jun 2018 Report Abuse
friend icon
Confirmed & payable w/in 5 months.
  LuCass | 02 Jun 2018 Report Abuse
friend icon
Waiting nearly 12 months, still nothing. I'd give it a minus rating is possible.
  dorriewen | 30 May 2018 Report Abuse
friend icon
doesn't pay so fast. took them 6 months to give my cashback.
  hannahcaayon | 20 May 2018 Report Abuse
friend icon
Booked hotel through them many times. Never pays cashback. Worst retailer on this site
  vincentdigio | 18 May 2018 Report Abuse
friend icon
Booked in Dec16 went to pending straight away.Realised I would have to actually stay before cash back confirmed.Still waiting many months after my stay
  yorkshireman | 15 May 2018 Report Abuse
friend icon
Quite good cashback but extremely slow payment
  rosario65 | 24 Apr 2018 Report Abuse
friend icon
Good value for money
  carracam | 23 Apr 2018 Report Abuse
friend icon
Cashback confirmed & payable within specified period.
  LuCass | 14 Apr 2018 Report Abuse
friend icon
Waiting nearly 12 month on missing cashback claim with this company. Would rate it as minus if I could
  Edwardjohnmurphy | 01 Apr 2018 Report Abuse
friend icon
Cash back did not track and i'm still awaiting missing claim outcome.
  rover20023 | 28 Mar 2018 Report Abuse
friend icon
no issues accurately recorded
  kruger2018 | 19 Mar 2018 Report Abuse
friend icon
no issues accurately recorded
  kruger2018 | 08 Mar 2018 Report Abuse
1...56789...11      View:   2550100