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Agoda Reviews

While it is fair to say you will find some negative Agoda reviews below, plenty of positive remarks have been left by our members. While some people have complained about their cashback not tracking, others who have booked with the hotel service through us have clearly had no such issues. Some of the feedback you will find includes “perfect, paid on due date — no complaints from me”, “confirmed and payable within five months” and “cashback confirmed and payable within specified period”.

You will also find positive Agoda review feedback about the deals available on the Agoda site and the service provided by them. Our members have said such things as “great deals on hotel accommodation”, “great bargains to be found”, “good company with some fantastic rates. Very reliable” and “good value for money”. If you take a look on Trustpilot, you will find the vast majority of customers who have left reviews have been very complimentary, with comments including “easy and clear to book with competitive rates”, “best thing ever” and “best price and easy for booking”.

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Agoda Reviews
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Refused cashback on a transcation of over £600. After a long wait the reason given was "transaction referred by another affiliate" but they declined to give any further info....such as who the affiliate is?! A joke. Beware!!!!!
  joncousins | 02 Dec 2018 Report Abuse
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Been chasing for over a year and cashback has now been declined despite booking through topcashback. Avoid! I will be booking hotels through someone else in future, they have lost my custom.
  Micaela66 | 23 Nov 2018 Report Abuse
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Been chasing for over a year and cashback has now been declined despite booking through topcashback. Avoid! I will be booking hotels through someone else in future, they have lost my custom.
  Micaela66 | 23 Nov 2018 Report Abuse
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They simply would not payout and would not explain why. DO NOT USE
  PhilBien | 13 Nov 2018 Report Abuse
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Cashaback got declined after 18 months due to "transaction referred by another affiliate". I have never use other links to click through and cache is always clear. Agoda clearly did not want to pay commision on this transaction.
  attipajti | 09 Nov 2018 Report Abuse
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It has taken over a year to get to a point where Agoda have rejected 2 separate transactions with no possibility of disputing their decision. I certainly won't be using them again!
  liz_95 | 07 Nov 2018 Report Abuse
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Perfect, paid on due date no complaints from me
  Patrick1960 | 20 Oct 2018 Report Abuse
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Nearly 2 years since staying in hotel and still not payable. Tracked immediatly on two bookings and both still not paid. Very poor as all other hotel sites pay quickly - avoid at all costs.
  Colli50 | 02 Oct 2018 Report Abuse
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Husband waiting nearly 2 yrs now for missing claim
  lorrainemurphycave | 22 Sep 2018 Report Abuse
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Four months since my trip and still waiting for Agoda to even acknowledge the transaction, had to contact TopCashback about the missing transaction, but heard nothing back. Next time I won't bother booking with Agoda as you never get the cashback.
  pbarbieri | 05 Sep 2018 Report Abuse
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Took a bit longer than anticipated but worth the wait
  neerajr | 10 Aug 2018 Report Abuse
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great service from the company. cashback speed through to payment OK for one transaction but for some reason delay on the second for a hotel booked for a week later than the first
  debsypayton | 07 Jul 2018 Report Abuse
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took a while to receive the money
  ian2526 | 30 Jun 2018 Report Abuse
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dreadful payer avoid
  swbrook | 26 Jun 2018 Report Abuse
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2 bookings still not confirmed after staying in Novemnber 2017, it is now June 2018. Sort it out Agoda!
  Colli50 | 19 Jun 2018 Report Abuse
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Good tracking on most transactions, fairly long payout period given that cashback is only earned after staying (even on trips where you pre-pay 100% of fees)
  jamesyeo | 18 Jun 2018 Report Abuse
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Took longer than expected to get the cash back but other than that it was excellant.
  mokho786 | 17 Jun 2018 Report Abuse
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Reliable and fair
  bc60wa | 16 Jun 2018 Report Abuse
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18+ months and still waiting for cashback, which tracked immediately! Customer services have so far been no help.
  dmarchbank | 06 Jun 2018 Report Abuse
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It is good.
  brianlondon | 03 Jun 2018 Report Abuse
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Confirmed & payable w/in 5 months.
  LuCass | 02 Jun 2018 Report Abuse
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Confirmed & payable w/in 5 months.
  LuCass | 02 Jun 2018 Report Abuse
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Waiting nearly 12 months, still nothing. I'd give it a minus rating is possible.
  dorriewen | 30 May 2018 Report Abuse
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doesn't pay so fast. took them 6 months to give my cashback.
  hannahcaayon | 20 May 2018 Report Abuse
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Booked hotel through them many times. Never pays cashback. Worst retailer on this site
  vincentdigio | 18 May 2018 Report Abuse
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