Get up to 11% of your purchase back when you shop with Aliexpress UK Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Aliexpress UK

Aliexpress UK Reviews

When it comes to feedback provided by TopCashback members who have made a purchase on AliExpress UK through us, they praise the merchant for the pleasurable shopping experience they provide and the fact the site is easy to use and offers great products at excellent prices. Customers also expressed delight that their items were delivered on time to the UK without any problems.

AliExpress has an overall three-star rating on Trustpilot, with happy customers highlighting the extensive range of products available at affordable prices. They point to the fact the site features helpful sellers and provides free delivery, while some who have used it praised their dispute process.

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Aliexpress UK Reviews
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Don't bother
Despite successfully using TopCashback regularly, I have never had an AliExpress order track or pay-out. Of my 4 most recent transactions, after raising a ticket, 3 have now come back "Unfortunately, it seems as though they have taken the decision to decline your claim as we have not been identified as the last channel to your sale." which is not the case and I am sure the 4th transaction will result in the same outcome shortly. TCB need to sort this out or remove them from the site.
  RedbullRJ | 24 Oct 2023 Report Abuse
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Hopeless
Absolute nightmare. Have to submit every line of every order individually and then I have had to enter claims for every single line of every order I have ever made. Overall the experience with AliExpress has been absolutely awful.
  L2K | 22 Oct 2023 Report Abuse
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Chasback never tracks! Manual claims have been declined!
I have tried hard to get purchases to track, however only 1 out 10 transactions receive cashback. All my recent manual cashback claims were declined by the merchant! Very dissapointing
  vladpetrov | 19 Oct 2023 Report Abuse
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Great.
No probs, cheap prices and free delivery.
  fil_marc | 15 Oct 2023 Report Abuse
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AliExpress is the worst on this site
Retailer always rejects transactions, has bad tracking, incorrect tracking amounts. Really don’t see why this retailer is on this site!
  jazzthefizzle | 30 Sep 2023 Report Abuse
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spend at your fav shops, and get Money back what more can i say BONUS
you just buy all the lovely good quality cheaper goodies that you love to buy hobby things etc , before you go to the shop desired just put in top cash back, then the shop you want to buy from and if its on top cash back,you go to ya shop buy ya lovely goodies and a few weeks after paying you will get some money to your account and it soons builds up, well if spend like i do lol ,no its realy good,you have nothing to lose ,i just addore alliexpress,
  ronrudhall | 09 Sep 2023 Report Abuse
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Excellent cashback reliability
Unlike other platforms, AliExpress reliably sends cashback
  than2089 | 03 Sep 2023 Report Abuse
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Always decline cashback
They have never approved cashback and i buy quite a bit of stuff.
  kjdooris | 02 Sep 2023 Report Abuse
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Do these ever track?
Placed 3 orders during the last 3 months and none have tracked, even though various other companies claim have tracked quickly using same browser and settings etc. Had to raise a Missing Cashback Claim for each of them.
  RedbullRJ | 13 Aug 2023 Report Abuse
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Terrible - the purchases dont track - waste of time
I make around 7 orders a days 7 days a week with this merchant as I run a business and make sure each purchase i click on a fresh link but hardly any of them track and I get sick of having to make claims on top cashback as there are so many its totally ridiculous - no point at all and top cashback should be doing more to ensure Ali Expresses systems work properly I think its done deliberately
  Rose_Chalk | 26 Jul 2023 Report Abuse
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Not paying cashback
Bought item in March. It didn't track so I submitted a claim. Almost 5 months later I still haven't heard anything
  tommo17 | 22 Jul 2023 Report Abuse
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The best platform by far!
Head and shoulders above other sites, I can't fault AliExpress. My go-to website.
  than2089 | 14 Jul 2023 Report Abuse
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Great!
Thanks, will use again!
  fil_marc | 27 Jun 2023 Report Abuse
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great cashback
After going to this retailer via Topcashback it was just a case of waiting for the retailer to confirm it and then getting the cashback amount paid to my account. It could not be any easier.
  tracymk | 07 Jun 2023 Report Abuse
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Excellent retailer - 5 Stars.
Fast, efficient, and professional service.
  than2089 | 03 Jun 2023 Report Abuse
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Chasback never tracks.
Chasback never tracks. I have to submit claims manually for every single transaction. It takes ages to get it checked and sometimes it gets declined... Too much hassle to get pennies worth of cashback...
  vladpetrov | 27 May 2023 Report Abuse
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only some appear!
I should of had a £28 cash back but nothing
  rb 0011 | 03 May 2023 Report Abuse
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Excellent website
Cashback is reliable and at good percentage rates, my number one site.
  than2089 | 29 Apr 2023 Report Abuse
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Great.
Very happy with AE.
  fil_marc | 29 Apr 2023 Report Abuse
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Abysmal tracking rates
Many years ago, cashback tracking for purchases from AliExpress used to be reliable. For the past two or so years, tracking success has been abysmal. Way less than 50% of transactions were tracked, and for a majority of the transactions that DID track, the cashback was well under the advertised cashback rate. TopCashBack's customer service said that I should ensure that I clear cookies or use Incognito/InPrivate browsing, I ensure I don't have ad blockers, I ensure that items will not have already been in the cart before logging in from TopCashBack, and I ensure that I don't click on links from other sites. I always do all of this, and still the tracking rates are abysmal. Saying that there is cashback for purchases from AliExpress feels to me like a gimmick.
  dalega | 24 Apr 2023 Report Abuse
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nice great job
nice :):) great job
  Teb4kk | 27 Mar 2023 Report Abuse
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Tracks mostly, sometimes doesn't track for some reason
It sometimes doesn't track, but it's easy to fill in the claim form and the claims get checked by AliExpress in good time. Faster than most companies. Prices on the site are excellent to begin with, the cashback is an extra - good on TCB.
  sjshah91 | 24 Mar 2023 Report Abuse
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very easy to use this app
very easy to use this app and find somethings
  Marcialonghi | 23 Mar 2023 Report Abuse
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Sometime they pay cashback ,sometime not
Not always paying cashback
  gordibre | 14 Mar 2023 Report Abuse
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very very slow to issue cash back
some cashbacks remain pending as long as 3/4 months, others not detected but anyway nothing to lose when buying through topcashback
  marstone | 27 Feb 2023 Report Abuse
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