Get up to 2.1% of your purchase back when you shop with Alpha Rooms Join TopCashback Free
Get up to 2.1% of your purchase back
when you shop with Alpha Rooms

Alpha Rooms Reviews

If you’re looking for discounted worldwide travel, including great deals on hotels and flights, you should take a look at the Alpharooms reviews below. While it’s true there is some negative feedback, you’ll also find positive comments from TopCashback members who have booked with them through us. In terms of the cashback process, one member said: “Tracked correctly and received as expected.”

Another customer described the company by stating: “Alpharooms — a reliable favourite that I have used for 20+ years.” If it’s favourable Alpharooms review feedback you’re looking for, you should head on over to Trustpilot, where a large proportion of reviewers have rated them as being excellent. One traveller said: “Booked six nights in Venice and had the best price online with Alpharooms. Would give them five out of five and will use Alpharooms again.”

Other comments you’ll read include “would highly recommend Alpharooms and would not hesitate to use them again”, “very helpful from the get-go in completing my booking” and “booked a hotel in Andorra — found them to be the best price for the room”. Log in to review

Alpha Rooms Reviews
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Worst company I have ever dealt with. Terrible customer service and ignore emails completely. Still trying to get a refund after a month of trying. The only positive reviews this company have are fake. Just look at the similarity and vagueness in them.
  paolo1507 | 09 Apr 2021 Report Abuse
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Good Service
  barrowcuda | 31 Aug 2019 Report Abuse
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tracked correctly and received as expected - could be faster
  pbrender | 29 Aug 2019 Report Abuse
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Fairly quick.
  biggmick | 27 Aug 2019 Report Abuse
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Don't depend on them paying cash back I have received cash back once to five times not been paid.
  inkspocket | 20 Aug 2019 Report Abuse
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very slow to be paid
  Christine_Jardine | 09 Aug 2019 Report Abuse
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good service but far from fast paying
  Joyce1944 | 30 Jul 2019 Report Abuse
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I was waiting ages to get my cashback despite that it should be "faster paying"
  Ulinka | 16 Jul 2019 Report Abuse
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Excellent service
  Keith_Burn | 12 Jul 2019 Report Abuse
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Alpharooms, a reliable favourite that I have used for 20+ years.
  ronnie_e | 03 Jul 2019 Report Abuse
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super great service was great to be with
  jamie2222200 | 18 Jun 2019 Report Abuse
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Good but could do better, I had to chase my claim but got it after a wee while - thanks!
  jellyhead30 | 03 May 2019 Report Abuse
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Had to claim via customer services
  PK01964 | 29 Apr 2019 Report Abuse
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first time i have used alpha room very sppedy service and cashback became payable within a couple of weeks,altogether an excellent service
  dougy | 11 Apr 2013 Report Abuse
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they never track
  bcfcrule69 | 17 Jan 2013 Report Abuse
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never tracked, submitted claim with my booking, cookies from topcashback etc which alpharooms declined without giving any reason
  damien76 | 03 Jun 2012 Report Abuse
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Didn't track & now declined - rubbish!
  stimlin | 08 May 2012 Report Abuse
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used twice for a large amount in excess of £300. Never tracked , never traced, submitted a manual claim,,,ignored. Waste of time. Use a different booking engine if you want cashback
  cousinjack | 28 Nov 2011 Report Abuse
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Dreadful, dont use these guys if you are after the cashback. I have had to fight to get mine tracked and have been waiting since April 2011!
  Murphyg100 | 17 Oct 2011 Report Abuse
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Only one out of two cashback claims tracked... Poor really.
  | 12 Oct 2011 Report Abuse
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Booked hotel back in May - still waiting for the cashback. Had to put in a manual claim and several nudges to get the cashback to even appear in my account. Still waiting for it to become payable. Has put me off using them again....
  I_Love_Shopping | 06 Sep 2011 Report Abuse
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Good while it lasted!
  pantless | 03 Jul 2011 Report Abuse
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Like npil83 below I received an email from alpharooms in June stating ...."We are writing to inform you that we have ceased working with websites that provide cashback on your alpharooms.com bookings.". So don't expect any cashback.
  colinsmith3333 | 28 Jun 2011 Report Abuse
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Had to cancel rooms 2 weeks prior to booking, no refund available. Not very Customer friendly!
  Mrsrandall | 21 Jun 2011 Report Abuse
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I have been waiting since Jan 2011 for £18.78. Despite sending nudges and getting responses from TopCashBack, I am still waiting. I chose to book via Alpha Rooms as they were the cheapest when you included this cash back, but similar to other companies without. They should now honour all the outstanding claims.
  | 19 Jun 2011 Report Abuse
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