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AO.com Reviews

Reviews and experiences from TopCashback members who have shopped with AO.com. Log in to review

AO.com Reviews
	AO.com No problems at all good experience
	linkev9 \| 26 Oct 2024 Report Abuse
	Ao.com Good cashback but have to wait way to long for it to pay.
	Laburnum42 \| 14 Sep 2024 Report Abuse
	Hit and miss possibly Was declined by AO. Similar story to other reviews. Luckily Topcashback sorted it.
	Trif \| 28 Aug 2024 Report Abuse
	Questionable approach to cashback Cashback declined. "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale." Absolute rubbish! Do they just cut-and-paste their response to missing cashback?
	Snoopydoopy \| 11 Jun 2024 Report Abuse
	Good overall Tracked quickly and paid TCB slowly after raising hopes by stating an increased payout was being reviewed. None the less good overall.
	sandyforbes \| 10 Jun 2024 Report Abuse
	Good experience Received cashback for a TV i recently purchased. Cashback was fairly quick and happy with this result.
	VivNunn1361 \| 22 May 2024 Report Abuse
	Happy shopper Cashback paid very nice, thank you. Never had any issues with AO, order then deliver on time,
	ashworthsj001 \| 08 Mar 2024 Report Abuse
	Failed to pay out Don't bother fails to pay out for no valid reason
	jameskenyon1983 \| 24 Feb 2024 Report Abuse
	Good value Good service and excellent customer service from the team
	SwindonMan \| 16 Feb 2024 Report Abuse
	3% cashback Bought a Hisense fridge which should be the "exclusive" 3% cashback, they paid out 1% which took almost 3 months.. :(
	DaveK95 \| 01 Feb 2024 Report Abuse
	happy with my purchase happier with my cash back Detected few mins after purchase, after 8 weeks it went to confirmed and the next day payable
	makinware \| 28 Dec 2023 Report Abuse
	Some Great Offers Friendly enough Customer Service, keep the deals coming.
	lokha \| 09 Nov 2023 Report Abuse
	2 faulty freezers First one faulty taken , back now second one , 1 month old is faulty but will only repair , plus no compensation for this , not good at all !
	Robo 1999 \| 02 Nov 2023 Report Abuse
	Great discounts nice to have extra discounts too.
	SwindonMan \| 30 Sep 2023 Report Abuse
	Excellent cashback! 5 *** Brought 2 large electrical purchases, had to wait until allotted time ...then full cashback given 5 ***
	dianediana \| 24 Sep 2023 Report Abuse
	no good pay out
	H2FoaJ4BN \| 01 Sep 2023 Report Abuse
	Cashback declined Lodged missing cashback claim but it wasn't honoured as AO said I didn't purchase imediately from them after clicking on topcashback. I did leave the AO page to click on the confirmation sign up email AO sent me. Not impressed. Also not impressed by the week long follow up calls to my work mobile chasing feedback
	mcnawtyk \| 23 Jul 2023 Report Abuse
	Many thanks No problem good cash back
	Benghazic \| 02 Jun 2023 Report Abuse
	Great service Easy to use and always great value, excellent service !
	Peter239 \| 20 May 2023 Report Abuse
	Great company Good value Fabulous service AO is my prefered company as their service, value and products are A1. I would highly recommend them to anyone.
	HazelQuinn \| 27 Apr 2023 Report Abuse
	Took nearly a year to get cashback It's taken nearly a year to get the correct cashback from AO. I bought a washing machine, in response to an email from topcashback promising special 7.50% cashback that day only on large appliances. I only got 1%. Missing cashback claim sorted 11 months+ after purchase.
	22ELprimroseTCB \| 20 Mar 2023 Report Abuse
	Really disappointed with AO Bought over £1300 of kitchen appliances and had cashback declined.
	KZ1 \| 08 Mar 2023 Report Abuse
	Prompt payment
	throstle53 \| 02 Feb 2023 Report Abuse
	Good cashback and service
	Barlaston2710 \| 29 Jan 2023 Report Abuse
	Great company great cashback
	lotteryking1 \| 26 Jan 2023 Report Abuse

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Reviews

AO.com Reviews
	AO.com No problems at all good experience
	linkev9 \| 26 Oct 2024 Report Abuse
	Ao.com Good cashback but have to wait way to long for it to pay.
	Laburnum42 \| 14 Sep 2024 Report Abuse
	Hit and miss possibly Was declined by AO. Similar story to other reviews. Luckily Topcashback sorted it.
	Trif \| 28 Aug 2024 Report Abuse
	Questionable approach to cashback Cashback declined. "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale." Absolute rubbish! Do they just cut-and-paste their response to missing cashback?
	Snoopydoopy \| 11 Jun 2024 Report Abuse
	Good overall Tracked quickly and paid TCB slowly after raising hopes by stating an increased payout was being reviewed. None the less good overall.
	sandyforbes \| 10 Jun 2024 Report Abuse
	Good experience Received cashback for a TV i recently purchased. Cashback was fairly quick and happy with this result.
	VivNunn1361 \| 22 May 2024 Report Abuse
	Happy shopper Cashback paid very nice, thank you. Never had any issues with AO, order then deliver on time,
	ashworthsj001 \| 08 Mar 2024 Report Abuse
	Failed to pay out Don't bother fails to pay out for no valid reason
	jameskenyon1983 \| 24 Feb 2024 Report Abuse
	Good value Good service and excellent customer service from the team
	SwindonMan \| 16 Feb 2024 Report Abuse
	3% cashback Bought a Hisense fridge which should be the "exclusive" 3% cashback, they paid out 1% which took almost 3 months.. :(
	DaveK95 \| 01 Feb 2024 Report Abuse
	happy with my purchase happier with my cash back Detected few mins after purchase, after 8 weeks it went to confirmed and the next day payable
	makinware \| 28 Dec 2023 Report Abuse
	Some Great Offers Friendly enough Customer Service, keep the deals coming.
	lokha \| 09 Nov 2023 Report Abuse
	2 faulty freezers First one faulty taken , back now second one , 1 month old is faulty but will only repair , plus no compensation for this , not good at all !
	Robo 1999 \| 02 Nov 2023 Report Abuse
	Great discounts nice to have extra discounts too.
	SwindonMan \| 30 Sep 2023 Report Abuse
	Excellent cashback! 5 *** Brought 2 large electrical purchases, had to wait until allotted time ...then full cashback given 5 ***
	dianediana \| 24 Sep 2023 Report Abuse
	no good pay out
	H2FoaJ4BN \| 01 Sep 2023 Report Abuse
	Cashback declined Lodged missing cashback claim but it wasn't honoured as AO said I didn't purchase imediately from them after clicking on topcashback. I did leave the AO page to click on the confirmation sign up email AO sent me. Not impressed. Also not impressed by the week long follow up calls to my work mobile chasing feedback
	mcnawtyk \| 23 Jul 2023 Report Abuse
	Many thanks No problem good cash back
	Benghazic \| 02 Jun 2023 Report Abuse
	Great service Easy to use and always great value, excellent service !
	Peter239 \| 20 May 2023 Report Abuse
	Great company Good value Fabulous service AO is my prefered company as their service, value and products are A1. I would highly recommend them to anyone.
	HazelQuinn \| 27 Apr 2023 Report Abuse
	Took nearly a year to get cashback It's taken nearly a year to get the correct cashback from AO. I bought a washing machine, in response to an email from topcashback promising special 7.50% cashback that day only on large appliances. I only got 1%. Missing cashback claim sorted 11 months+ after purchase.
	22ELprimroseTCB \| 20 Mar 2023 Report Abuse
	Really disappointed with AO Bought over £1300 of kitchen appliances and had cashback declined.
	KZ1 \| 08 Mar 2023 Report Abuse
	Prompt payment
	throstle53 \| 02 Feb 2023 Report Abuse
	Good cashback and service
	Barlaston2710 \| 29 Jan 2023 Report Abuse
	Great company great cashback
	lotteryking1 \| 26 Jan 2023 Report Abuse