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AO.com Reviews

Reviews and experiences from TopCashback members who have shopped with AO.com. Log in to review

AO.com Reviews
	No cashback Great service and product but ordered from here because of TCB that has been rejected. I did everything right and it was not accepted.
	Robertbagshaw \| 10 Mar 2025 Report Abuse
	Great service, happy customer, poor cashback return Purchased a Washing machine from AO in december 24. Delivery was in January. Paired with a octopus energy discount code. Despite being almost £300 the 1% return was quite poor in all honestly. Better than nowt but almost makes it not worthwhile on such a expensive major purchase. Also only just received it towards end of feb start or march. Average cashback experience. But AO themselves were excellent.
	yorkshirepud82 \| 02 Mar 2025 Report Abuse
	Great to get cash back every little amount soon adds up. Placed my order on their easy to use website and sometime later after I received my order my cashback was paid into my account. Great service.
	Member891866841527 \| 11 Jan 2025 Report Abuse
	Its been months The amount of cashback would be good if I ever got it. It was part of the reason I chose to buy a large appliance with this retailer, but the cashback is not forthcoming.
	sophysearight \| 02 Jan 2025 Report Abuse
	Great service!!! Bought a new washer dryer to replace the old broken one. The new one is great, had the cheapest price compared to others, delivery very fast and installation was professional. Everything perfect as always, using ao since 2012. Cashback was seamless and on time
	Babinos \| 06 Dec 2024 Report Abuse
	AO.com No problems at all good experience
	linkev9 \| 26 Oct 2024 Report Abuse
	Ao.com Good cashback but have to wait way to long for it to pay.
	Laburnum42 \| 14 Sep 2024 Report Abuse
	Hit and miss possibly Was declined by AO. Similar story to other reviews. Luckily Topcashback sorted it.
	Trif \| 28 Aug 2024 Report Abuse
	Questionable approach to cashback Cashback declined. "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale." Absolute rubbish! Do they just cut-and-paste their response to missing cashback?
	Snoopydoopy \| 11 Jun 2024 Report Abuse
	Good overall Tracked quickly and paid TCB slowly after raising hopes by stating an increased payout was being reviewed. None the less good overall.
	sandyforbes \| 10 Jun 2024 Report Abuse
	Good experience Received cashback for a TV i recently purchased. Cashback was fairly quick and happy with this result.
	VivNunn1361 \| 22 May 2024 Report Abuse
	Happy shopper Cashback paid very nice, thank you. Never had any issues with AO, order then deliver on time,
	ashworthsj001 \| 08 Mar 2024 Report Abuse
	Failed to pay out Don't bother fails to pay out for no valid reason
	jameskenyon1983 \| 24 Feb 2024 Report Abuse
	Good value Good service and excellent customer service from the team
	SwindonMan \| 16 Feb 2024 Report Abuse
	3% cashback Bought a Hisense fridge which should be the "exclusive" 3% cashback, they paid out 1% which took almost 3 months.. :(
	DaveK95 \| 01 Feb 2024 Report Abuse
	happy with my purchase happier with my cash back Detected few mins after purchase, after 8 weeks it went to confirmed and the next day payable
	makinware \| 28 Dec 2023 Report Abuse
	Some Great Offers Friendly enough Customer Service, keep the deals coming.
	lokha \| 09 Nov 2023 Report Abuse
	2 faulty freezers First one faulty taken , back now second one , 1 month old is faulty but will only repair , plus no compensation for this , not good at all !
	Robo 1999 \| 02 Nov 2023 Report Abuse
	Great discounts nice to have extra discounts too.
	SwindonMan \| 30 Sep 2023 Report Abuse
	Excellent cashback! 5 *** Brought 2 large electrical purchases, had to wait until allotted time ...then full cashback given 5 ***
	dianediana \| 24 Sep 2023 Report Abuse
	no good pay out
	H2FoaJ4BN \| 01 Sep 2023 Report Abuse
	Cashback declined Lodged missing cashback claim but it wasn't honoured as AO said I didn't purchase imediately from them after clicking on topcashback. I did leave the AO page to click on the confirmation sign up email AO sent me. Not impressed. Also not impressed by the week long follow up calls to my work mobile chasing feedback
	mcnawtyk \| 23 Jul 2023 Report Abuse
	Many thanks No problem good cash back
	Benghazic \| 02 Jun 2023 Report Abuse
	Great service Easy to use and always great value, excellent service !
	Peter239 \| 20 May 2023 Report Abuse
	Great company Good value Fabulous service AO is my prefered company as their service, value and products are A1. I would highly recommend them to anyone.
	HazelQuinn \| 27 Apr 2023 Report Abuse

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Reviews

AO.com Reviews
	No cashback Great service and product but ordered from here because of TCB that has been rejected. I did everything right and it was not accepted.
	Robertbagshaw \| 10 Mar 2025 Report Abuse
	Great service, happy customer, poor cashback return Purchased a Washing machine from AO in december 24. Delivery was in January. Paired with a octopus energy discount code. Despite being almost £300 the 1% return was quite poor in all honestly. Better than nowt but almost makes it not worthwhile on such a expensive major purchase. Also only just received it towards end of feb start or march. Average cashback experience. But AO themselves were excellent.
	yorkshirepud82 \| 02 Mar 2025 Report Abuse
	Great to get cash back every little amount soon adds up. Placed my order on their easy to use website and sometime later after I received my order my cashback was paid into my account. Great service.
	Member891866841527 \| 11 Jan 2025 Report Abuse
	Its been months The amount of cashback would be good if I ever got it. It was part of the reason I chose to buy a large appliance with this retailer, but the cashback is not forthcoming.
	sophysearight \| 02 Jan 2025 Report Abuse
	Great service!!! Bought a new washer dryer to replace the old broken one. The new one is great, had the cheapest price compared to others, delivery very fast and installation was professional. Everything perfect as always, using ao since 2012. Cashback was seamless and on time
	Babinos \| 06 Dec 2024 Report Abuse
	AO.com No problems at all good experience
	linkev9 \| 26 Oct 2024 Report Abuse
	Ao.com Good cashback but have to wait way to long for it to pay.
	Laburnum42 \| 14 Sep 2024 Report Abuse
	Hit and miss possibly Was declined by AO. Similar story to other reviews. Luckily Topcashback sorted it.
	Trif \| 28 Aug 2024 Report Abuse
	Questionable approach to cashback Cashback declined. "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale." Absolute rubbish! Do they just cut-and-paste their response to missing cashback?
	Snoopydoopy \| 11 Jun 2024 Report Abuse
	Good overall Tracked quickly and paid TCB slowly after raising hopes by stating an increased payout was being reviewed. None the less good overall.
	sandyforbes \| 10 Jun 2024 Report Abuse
	Good experience Received cashback for a TV i recently purchased. Cashback was fairly quick and happy with this result.
	VivNunn1361 \| 22 May 2024 Report Abuse
	Happy shopper Cashback paid very nice, thank you. Never had any issues with AO, order then deliver on time,
	ashworthsj001 \| 08 Mar 2024 Report Abuse
	Failed to pay out Don't bother fails to pay out for no valid reason
	jameskenyon1983 \| 24 Feb 2024 Report Abuse
	Good value Good service and excellent customer service from the team
	SwindonMan \| 16 Feb 2024 Report Abuse
	3% cashback Bought a Hisense fridge which should be the "exclusive" 3% cashback, they paid out 1% which took almost 3 months.. :(
	DaveK95 \| 01 Feb 2024 Report Abuse
	happy with my purchase happier with my cash back Detected few mins after purchase, after 8 weeks it went to confirmed and the next day payable
	makinware \| 28 Dec 2023 Report Abuse
	Some Great Offers Friendly enough Customer Service, keep the deals coming.
	lokha \| 09 Nov 2023 Report Abuse
	2 faulty freezers First one faulty taken , back now second one , 1 month old is faulty but will only repair , plus no compensation for this , not good at all !
	Robo 1999 \| 02 Nov 2023 Report Abuse
	Great discounts nice to have extra discounts too.
	SwindonMan \| 30 Sep 2023 Report Abuse
	Excellent cashback! 5 *** Brought 2 large electrical purchases, had to wait until allotted time ...then full cashback given 5 ***
	dianediana \| 24 Sep 2023 Report Abuse
	no good pay out
	H2FoaJ4BN \| 01 Sep 2023 Report Abuse
	Cashback declined Lodged missing cashback claim but it wasn't honoured as AO said I didn't purchase imediately from them after clicking on topcashback. I did leave the AO page to click on the confirmation sign up email AO sent me. Not impressed. Also not impressed by the week long follow up calls to my work mobile chasing feedback
	mcnawtyk \| 23 Jul 2023 Report Abuse
	Many thanks No problem good cash back
	Benghazic \| 02 Jun 2023 Report Abuse
	Great service Easy to use and always great value, excellent service !
	Peter239 \| 20 May 2023 Report Abuse
	Great company Good value Fabulous service AO is my prefered company as their service, value and products are A1. I would highly recommend them to anyone.
	HazelQuinn \| 27 Apr 2023 Report Abuse