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Auto Europe Reviews

If you’re looking to book car hire in the UK or abroad, you’ll be interested to read the Auto Europe reviews below, which have been provided by TopCashback members. You’ll discover plenty of positive feedback regarding the cashback you can earn with them, with one member saying: “good quick payout and prices were excellent too.” Others seem to agree, as you will also find comments like “brilliant — quick payment, no hassle”, “tracked no problem, paid on time — great site, great products”, “very fast payer” and “got the cashback quickly and with no issues — brilliant”.

If you take a look at the Auto Europe review feedback on Trustpilot, meanwhile, you’ll find the majority of it rates them as excellent. People have left remarks such as “cheapest car by miles and quick service”, “used for a number of years, always receive great savings” and “always easy, quick and reasonably priced — I keep coming back”. One delighted customer said: “I’ve used Auto Europe literally dozens of times. Their customer service is excellent and their prices are always the best by a mile.” Log in to review

Auto Europe Reviews
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Used Auto Europe for a hire car in August 2010. No problems with the purchase or the customer service. Despite chasing Auto Europe for over a year I did not recieve the cashback payment.
  andybeeston | 14 Nov 2011 Report Abuse
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Would reccomend this company, very good service from booking on line to picking up the car, would go with them again.
  sandra64 | 29 Oct 2011 Report Abuse
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good helpfulservice
  wivyday | 22 Oct 2011 Report Abuse
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After buying on 4 april 2011 being charged twice for one booking, no tracking to date, had to put in manual claim, many nudges & questions to date, then today they have refused payment stating my booking was cancelled, it is not & is still valid, what are they playing at. Very unimpressed all round with Auto Europe & tcb in this matter, very poor service! Still waiting with transaction not even confirmed yet, inept!
  Bri1 | 29 Sep 2011 Report Abuse
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Brilliant,, everything about this site is wonderful!!!!!
  boogie59 | 23 Sep 2011 Report Abuse
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Great
  | 20 Sep 2011 Report Abuse
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Lined me up with a car hire company operating from a shelf in the arrivals hall. They didn't have the small car I ordered so had to accept a larger one and pay for a full tank of fuel that I didn't use completely or get a refund for. Not impressed.
  melonfarmer | 14 Sep 2011 Report Abuse
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have uses autoeurope for years good services and always tracks quickly
  8100988715 | 23 Aug 2011 Report Abuse
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I have used Auto-europe twice before and this is therefore the third time [booked for october] The first time was last summer in Poland and the hire company were Avis. I produced the required voucher to Avis and we had a very nice chat whereby they refused to accept the extras included in my offer. Thankfully my other half is Polish so spoke to them, and within 3 minutes we had the included extras and the correct size of car. The second time was again Poland, but this time it was with Budget. Zero problems. So this time I expect zero problems again. Each time cash back has tracked and paid for either me or the other half. Would recommend - especially as they have also been very competatively priced [can only speak for hire in Poland]
  frenchy77 | 22 Aug 2011 Report Abuse
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Autoeurope supplied a car from europecar in May 2011 from whom the service and vehicle were fine. However the cashback has never tracked or been paid despite three nudges to Topcashback. In view of the many comments posted regarding the impossibility of getting payment from Autoeurope I shall never use them again and cannot understand why Topcashback have not barred them from the site. D R Woodcock
  davidwoodcock | 21 Aug 2011 Report Abuse
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Have used them for years and keep coming back - always received good quality cars from the big rental companies at good value prices. Response to individual customer service queries can be slow (but they did always respond). Cashback tracked and paid without problems.
  jan12 | 21 Aug 2011 Report Abuse
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Arranged car hire with a local provider who couldn't offer me the car I wanted (gave me a much larger one). The car hire company operated out of a corner of the airport arrivals hall (no desk, nothing) and charged me for a full tank of fuel (at 10 cents (Euro) more than pump rate). They wouldn't refund the remaining fuel, thus adding £20 to my car hire costs, which, frankly, just seems like a scam to increase their profit. Won't be using them again.
  melonfarmer | 29 Jul 2011 Report Abuse
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Booked as was told there was no excess on vehicle. Not completely true, they take a £350 deposit at pick up which IS your excess and then give it back after
  danielfloyd | 29 Jul 2011 Report Abuse
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car was first class as was the service
  tcarter2312 | 17 Jul 2011 Report Abuse
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Auto Europe as a provider are OK, usually decent value. Cashback via them seems to be very hit and miss, i'm 4+ months down the line now and it doesnt seem to have tracked, TCB forwarded a claim about 3 months ago and I haven't seen a response. Dont count on it.
  acetaline | 16 Jul 2011 Report Abuse
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Car hired quite poor and service slow and disorganised
  tony9 | 05 Jul 2011 Report Abuse
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I was worried about not getting the cashback after reading the other reviews, but it was by far the cheapest offer so even without the cashback we were quids in, and it did track suprisingly quickly considering some of the stick the site has recieved. The car was great, nicely presented etc, i was a little surprised that we werent taken to the car so both me and the "owner" could inspect the car and for a little guided tour of the car, sounds silly but it took us a while to find the petrol cap open. The only real warning would be in the T and Cs, it mentions a deposit, fine, but it does not give a value, so i was staggered to hear the chap say 1.5k and unfortunately my credit card has a limit of 1k, so i had to buy the excess waiver at 14 quid a day, which i thought was a tad naughty.
  | 05 Jul 2011 Report Abuse
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Further to my adjacent review...Having been honest about the 'product' i.e. the car we hired being perfectly fine but everything else about the experience being pretty rubbish I was surprised to see that I'd apparently given Auto Europe 2 stars. I'm adding this to get closer to the number of stars they really deserve!
  big_al_81 | 15 Jun 2011 Report Abuse
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Booked with them back in 2008 quite legitimately through topcashback. Had a very poor experience with customer service on returning the car (we're pretty experienced renters overseas) and never saw any cashback on return to UK. TCB's usually good chasing wasn't up to much either and after more than 2 years they suggested I just give up - sensible enough but we won't be recommending Auto Europe to anyone. If there were a no stars option, then they would 'merit' it. Very disappointing across the board.
  big_al_81 | 14 Jun 2011 Report Abuse
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I booked twice with AE since the price dropped before my holiday and cancellation is free. Neither tracked. Second purchase never paid out despite nudges etc.. Very poor cashback service. No reason given for the refusal to pay out. Unless AE is the cheapest go elsewhere as they are only brokers. Don't fact the cashback into the price as the chances of getting it are slim to none. If they are the cheapest then fine. As a broker their service is reasonable.
  malcb | 10 Jun 2011 Report Abuse
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Tracked okay and became payable after about ten weeks.not too bad.
  ian17 | 02 Jun 2011 Report Abuse
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Good service, brand new car,zero excess package included. Excellent value and recommended.
  ShianHolt | 24 Apr 2011 Report Abuse
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Speedy response to reproting cashback
  db65 | 13 Apr 2011 Report Abuse
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As suggested this was the cheapest for me, didn't track & they have charged me twice, unfortunately the time it will take them to refund my card I will have to first pay out twice, nice touch.
  Bri1 | 10 Apr 2011 Report Abuse
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Tracked quickly. Good experience.
  bhupenmistry | 26 Mar 2011 Report Abuse
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