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Avis Reviews

Reviews and experiences from TopCashback members who have shopped with Avis. Log in to review

Avis Reviews
	Hired a car for 3 weeks with them, had to put in missing claim. They come back with it was cancelled, refunded. If so Avis where's the money back on my card. Paid more than the original quote as well Use some other hire company very poor, car was a mess
	bazza4140 \| 22 Jul 2014 Report Abuse
	A year later I am still waiting for cashback. This year hired a car from another vendor and it was tracked immediately. Forget Avis, use Holiday Autos
	uncleb \| 21 Jul 2014 Report Abuse
	Adding my voice to the many who failed to get cash back. This is just one of many TCB hasn't paid out on or taking ages too. I have over £150 awaiting responses form merchants or TCB. RE Avis, if you are going to have 2 drivers, then join the British Airways Executive Club (free!) and book through their site. You get the 2nd driver free, so at around £11 a day, that will normally beat any TCB you'll get.
	Welcome_everyone \| 12 Jul 2014 Report Abuse
	Pre booked online for Toronto airport. Arrived at the airport to be told that that was not the rate and they wanted that much again despite having pre paid in full. Writing this having been sat here for over an hour one a half. Still not sorted, told to ring the uk help line on which I have been on hold for over half an hour.
	draillih \| 05 Jul 2014 Report Abuse
	It's taken over 1 year to get my cash back!! Keep the faith others that are having problems. Keep sending those tickets in!! Topcashback did as much as they could however. I had just about given up, but it was £70... Not to be sniffed at!! Last time ill book through Avis though. The cash back made them the cheapest deal which was why I chose them.
	helena69 \| 03 Jul 2014 Report Abuse
	Ive used Avis for years but only this year twice via TCB. Both tracked correctly at 0.00 immediately but both failed to pay any cashback confirmed at zero. Customer claims submitted. Wouldnt bother with them via TCB again.
	MunkyPete \| 22 Jun 2014 Report Abuse
	Very unfair process! Used AVIS via TopCashBack in October for April rental with cashback tracked. T&C states rental vehicle to be returned before cashback being payable. Cashback for some unknown reason declined after rental but unable to claim as booking was made more than 100 days ago.
	MrWillyWonka \| 10 Jun 2014 Report Abuse
	Made a booking that had to paid in full in advance, the booking was then cancelled so even though Avis still received all the money they wouldn't pay out the cashback, not happy at all with this and won't be using them again!
	traceytaylor \| 03 Jun 2014 Report Abuse
	Total waste of time. I didn't use a voucher, followed the T&C's exactly as asked for a UK booking, the transaction tracked quickly but for some unexplained reason it didn't pay out. I will use alternatives in future.
	richy181 \| 02 Jun 2014 Report Abuse
	Why does this company say it will pay cashback when it has no intention of paying when it is due. Will not be using AVIS again.
	uri31202 \| 21 Apr 2014 Report Abuse
	8 months gone by but still not paid, worst payer I have encountered on Topcashback. I will not use Avis again.
	bazray \| 09 Apr 2014 Report Abuse
	Takes a while for these guys to pay up! Chase them up by submitting support tickets and keep asking for updates.
	\| 27 Feb 2014 Report Abuse
	Cash back tracked but still awaiting payment 6 months later! Not impressed
	rachelmollison \| 08 Feb 2014 Report Abuse
	VERY slow to payout! I've made several rentals with Avis since summer 2013 - they have all tracked OK but have been stuck at Confirmed status for several months now.
	UncleTomCobbly \| 05 Feb 2014 Report Abuse
	Paid for carhire on the 10th May13 still waiting on it being tracked, going by other reviews on this merchant could be a long wait.
	homer1st \| 09 Jun 2013 Report Abuse
	It took 8 months to get the cashback I was due. That must be a record for awful customer service from Avis
	ScotsSmiler \| 24 Apr 2013 Report Abuse
	I have made five rentals with Avis this summer and none have tracked. All remain in the claims process so far with none settled yet.
	berryman \| 11 Nov 2012 Report Abuse
	Despite a cleared browser cashback (a significant amount for a large rental amount) did not track. Correct order number as used for rental collection and even Avis Preferred account number were given. Claim process went unanswered for 10 months, when finally Avis declined the transaction without giving any reason. Very poor.
	krp \| 14 Oct 2012 Report Abuse
	Website link appears to be down today (10-Oct-2012) - can't open avis site using the cash back links :(
	cmdawson \| 10 Oct 2012 Report Abuse
	Cood rate, but did not track. Paid after submitting claim though after 3 months. Main problem with these guys is you never get a reply from them by email (despite confirmation that they are dealing with your complaint !). Perhaps because they have one of those pay per minute phone lines ? My advice contact them on Facebook instead or seek out a non paying number on "Say No To 0870" website.
	jdybnsn \| 22 Jun 2012 Report Abuse
	Did not track, did not pay out when claim was submitted, would not use again.
	jobillington \| 02 Jun 2012 Report Abuse
	All my bpurchases have been in South African Rand yet they track and pay at the cheaper rate as bought in Sterling
	David_Cooke \| 11 Dec 2011 Report Abuse
	Excellent cash back tracking
	traveladdict \| 01 Dec 2011 Report Abuse
	Can't fault them. May cost a little more than other suppliers, but no hidden extra's, e.g. must pay for a tank of fuel and return empty, no waiting at the airport, plane to car in under 20 mins and drop car off in another country, fab.
	Surfer_Loz \| 16 Nov 2011 Report Abuse
	Very slow with cashback, but comes eventually!! About a month, or two late!
	jonners999 \| 22 Sep 2011 Report Abuse

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