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British Airways Reviews

Reviews and experiences from TopCashback members who have shopped with British Airways. Log in to review

British Airways Reviews
	Purchased our long haul flights in October but it did not track my status so I lodged a claim which I am still waiting to hear back from. I purchased a holiday last month and again it did not track my cashback. I have used this site on numerous occasions and am aware of how it works but this is the first time I've had an issue with a merchant twice. Not sure if anyone else has had the same problem.
	maisie9 \| 14 Mar 2016 Report Abuse
	Holiday booked and paid for in full over a year ago. Cashback tracked correctly at first then then suddenly cancelled. Topcashback advised me to wait until date of holiday had passed and then they would try to claim again. The holiday was 3 months ago, and still nothing!
	teamM \| 14 Mar 2016 Report Abuse
	no issues. prompt payment
	Rhyd87 \| 07 Mar 2016 Report Abuse
	I had to request my cashback as I never received it automatically. The request is now 'on ice' and will be for a number of months.
	ebarnes82 \| 26 Feb 2016 Report Abuse
	Awesome to get what I want and receive cashback in the process. Thank you BA
	woodyj \| 16 Feb 2016 Report Abuse
	Great service, good value and cashback!
	anthf007 \| 16 Feb 2016 Report Abuse
	Extremely disappointing - I fly with BA several times a year, purchased some tickets, paid, transaction tracked immediately but was then cancelled by BA. I have valid tickets, money was taken from my card, all is legit and kosher but no cashback for me?! I am an adult with busy life and no time to argue, chase, beg, threaten, complain Ijust want to be treated seriously if I pay money and promises to be kept. All in all - u n h a p p y.
	mileslondoner \| 03 Feb 2016 Report Abuse
	Tracked at the wrong amount and was then declined.
	maryp86 \| 27 Jan 2016 Report Abuse
	Shocking waited a year and then payment refused oh I am so glad I spent 1500 on ba and they couldn't even pay out 20 quid. Very poor and 1star too much.
	lesleyseaton \| 26 Jan 2016 Report Abuse
	I finally received the cashback in my account 5 months after I came back from my holiday. But at least it tracked for the correct amount.
	bluesclues502 \| 24 Jan 2016 Report Abuse
	Fast cashback. Great holiday. I took a pre-paid card too (fairfx) which was excellent - great exchange rate and service. If you do use fairfx, use code foq1z to save the registration fee.
	Lan67243 \| 22 Jan 2016 Report Abuse
	Flights were in September, payout became available in January
	donnamatrix \| 19 Jan 2016 Report Abuse
	still waiting for payment after a year
	victor10 \| 29 Dec 2015 Report Abuse
	I booked my flights back in April, flew in September and the status of the cash return is still showing as confirmed not payable. I bit disappointed, I have to admit.
	agata_radtke \| 10 Dec 2015 Report Abuse
	Very easy to use. Highly recommend.
	BunnyW \| 07 Dec 2015 Report Abuse
	I've received fast payout with BA on the couple of times I've booked with them, not a huge payout, but it usually covers their credit card admin fee so better than nothing!
	spannerzone \| 28 Nov 2015 Report Abuse
	Click through shows accurately but cashback declined as "not identified ourselves as the last referral to the merchant’s site and this transaction". TCB is the only referral site used for BA so this is simply not true.
	Orlandobelle \| 17 Nov 2015 Report Abuse
	Booked holiday with British Airways and it showed cutback on £55 approx. Nearly 7 months on and it still hasn't paid and the amount is now pending at £21? Have submitted support tickets and still nothing.
	Roxysoxy \| 13 Nov 2015 Report Abuse
	Excellent service as always from BA
	hondaboxer \| 12 Oct 2015 Report Abuse
	Cashback received slightly later than expected - but got there in the end!
	Brabanski \| 11 Oct 2015 Report Abuse
	took over 9 months for payout!!
	arian_nol \| 07 Oct 2015 Report Abuse
	not good at all, the payment took far too long to access and also the first price quoted mysteriously reduced by approx 30% before it was paid. I feel conned.
	Claychilli \| 01 Oct 2015 Report Abuse
	spent £501 on holiday in May 2014, tracked correctly for £25, no progression, much correspondence with topcashback, then declined, raised support ticket, finally declined September 2015 with following message After looking into your claim further for you, I am sorry to tell you that your claim has been declined as the network has not identified ourselves as the last referral to the merchant’s site and this transaction. As I am sure you can appreciate, if we have not been identified as the last referral, the merchant does not pay the cashback to ourselves so we are unable to pass this back onto you. Unfortunately, as this is the nature of cashback, we cannot guarantee that you will always be successful in retrieving your cashback, although we do strive to recover as many as the missing claims as we can. Please be assured that we have tried our hardest to recover your expected cashback for this claim by exploring all channels with no success. I am very sorry that we were unable to claim your expected cashback for you on this occasion and we are as disappointed as you on this decision. I hope future transactions run smoothly for you in the future. Best Wishes, Sam
	shobba \| 27 Sep 2015 Report Abuse
	Prompt payout
	\| 08 Sep 2015 Report Abuse
	Cashback registered in Nov '14, flight was June '15, paid finally in August '15
	andymc4232 \| 21 Aug 2015 Report Abuse

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