Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers Join TopCashback Free
Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers

BT Broadband - New Customers Reviews

Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers. Log in to review
BT Broadband - New Customers Reviews
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The order was processed and installed very quickly with no problems. The actual service however is a different story. Cashback earned was paid quickly
  tanyapearson | 30 Jan 2017 Report Abuse
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Was payed about 9weeks after purchase but no problems would recommend!
  szafar88 | 29 Jan 2017 Report Abuse
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Cashback advertised by Topcashback £205.00 but only received £145.00. When queried BT's reply was 'full payment given'.
  Graeme_Dunn | 28 Jan 2017 Report Abuse
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No cashback and terrible customer service
  Dodge666 | 28 Jan 2017 Report Abuse
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Cashback was paid as expected.
  winky75 | 28 Jan 2017 Report Abuse
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It took a bit longer than they're estimated payment times but I received cash as promised and instatllation was seamless.
  Endurancene119tu | 27 Jan 2017 Report Abuse
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Still waiting on cashback. Not paid within expected timescales and being told to wait another THREE months!!!
  sandco | 25 Jan 2017 Report Abuse
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BT initially did not log the transaction and I had to put in a ticket, and then they refused to pay the cashback due, but have tied me into paying the upfront fees and a 12 month contract. Do not trust them as you may not be paid.
  J9NDR | 25 Jan 2017 Report Abuse
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It took around 4 months to get my cashback, but I was so happy when finally was paid out. Thanks
  karenlise | 24 Jan 2017 Report Abuse
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3 months since purchased and still not received cashback!! Estimated 8 weeks payable.. what a joke!
  lydz9292 | 23 Jan 2017 Report Abuse
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excellent cashback retailer
  Jamjosh | 23 Jan 2017 Report Abuse
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5stars - paid cash back in timescale expected also sent the prepaid payment card in addition. Remember that you need to claim it as they do not send reminders, having said that very easy to claim took 30 seconds and easy to find on BT website. Service is as expected broadband speed also as expected
  malss | 23 Jan 2017 Report Abuse
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Easy , no problems getting cashback
  scottlucas1987 | 23 Jan 2017 Report Abuse
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Easy transaction
  Hainey | 22 Jan 2017 Report Abuse
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thank you, eventually!!
  dracedirl | 21 Jan 2017 Report Abuse
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Got the package months. Tracked at a lot less than what was stated. Havent still recevied anything. Never again.
  Shak2209 | 20 Jan 2017 Report Abuse
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Tracked really easily, and relatively quickly. really good deal and with the extra gift card it was a no brainer.
  jtwhiteley | 19 Jan 2017 Report Abuse
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Took ages to get the cashback confirmed but a good deal for taking up a years subscription for something i needed anyway
  Bazatron84 | 19 Jan 2017 Report Abuse
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Promised me one amount, but cashback tracking at different rate. Wrote many times to customer services and no action till date
  mateenhussain | 18 Jan 2017 Report Abuse
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good cash back
  RchlMlls | 18 Jan 2017 Report Abuse
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£50 less than expected, and still being investigated 3 months on!
  d_stupple | 18 Jan 2017 Report Abuse
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The cashback transaction went smoothly. Can't say the same for BT's customer services department, but thats a different story!
  LeeNg | 17 Jan 2017 Report Abuse
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CashBack payment ok. Bt reward card very, very, difficult to claim.
  jb4143lb | 17 Jan 2017 Report Abuse
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it took a while but I received the payment at the end
  Ehabsabah | 17 Jan 2017 Report Abuse
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Excellent! Smooth transition from old supplier, the only problem I had was that they missed that I wanted to keep my telephone number so I had to have a new one which is why I deducted one star. I even had my cash back card from them within a month which really helped towards Christamas. Overall very pleased.
  | 16 Jan 2017 Report Abuse
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