Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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I ordered the complete package from BT (phone/broadband/vision) via the link on topcashback site. IN OCTOBER 2008
I received emailed and txt confimrations direct from BT confirming my order for all three elements.
When I hadnt heard anything re the install a week, later, I called BT, they couldnt trace the order, so I submitted the request again (online via topcashback site)
Same thing happened, and so when I called BT they put the order in on the phone.
That's when it became more trouble than it's been worth!
BT got the whole order wrong, I now have 3 direct debits, the service has been dreadful. AND BT WITHDREW MY CASHBACK ON TOPCASHBACK WHICH I AM ENTITLED TO AS I PLACED THE ORDER WITH BT VIA THE SITE!!!!!!!!!!!
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julieedney | 22 Feb 2009
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Cashback took over three weeks to show as pending - hoping confirmation and payment will proceed smoothly.
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alexkml | 20 Feb 2009
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Wow! Cashback tracked within hours! Will be keen to see how long it takes to actually pay.
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eldergill | 18 Feb 2009
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Although the transaction tracked immmediately with a zero amount, it has never moved to confirmed. Weeks later nothing has been confirmed let alone received. I have submitted a missing commission claim but am very disappointed as the £50 incentive was a big reason for switching provider.
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Thal | 17 Feb 2009
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Tracked very quickly (under 12 hours) and all I did was order it for a friend! BT due to switch it on in 2 weeks time.
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srmjmm | 08 Feb 2009
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Easy to order online.
The Hub arrived on the day of switch over and I received a text to confirm switch over.
The Hub is very easy to set up and use.
Cash back was in the pending list within 2 days.
Now waiting for confirmation.
I will update when this happens.
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55PDH | 02 Feb 2009
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Cashback didn't show up - but after submitting a claim it has appeared - still waiting for it to be confirmed but hopeful :o)
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designsoup | 30 Jan 2009
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cashback quick to track showed up in pending really quickly
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| 19 Jan 2009
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I ordered the broadband before christmas and got a confirmation of the activiation date later. The broadband activiated on 5th January. Having submitted a missing track cash back enquiry and got the cash back to be manually tracked, now BT declined the commission for no apparent reasons.
I am now waiting further news from the Top Cash Back admin team to submit a declined commission to BT. Not a happy bunny.
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| 13 Jan 2009
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failed to track, but pending within approx. 4 weeks after manual claim made.
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helpr321 | 11 Jan 2009
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Had to chase missing claim, but now confirmed.
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annep9 | 01 Jan 2009
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tracked only with the help of topcashback !
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groucho | 15 Dec 2008
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Failed to tracked, had to submit a manual claim
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gryder | 15 Dec 2008
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package delivered, still pending tracking
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| 13 Dec 2008
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Tracked within 3 hours great 50 quid for gettin new broadband!!!
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tommytucker2008 | 07 Dec 2008
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received cashback fairly quickly
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turquoise | 05 Dec 2008
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Fast to track and an excellent reward.
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ixxy | 04 Dec 2008
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Cashback received swiftly.
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SamForrest | 03 Dec 2008
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Transaction tracked in 2 days for Total broadband order.
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MattH42 | 27 Nov 2008
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Showed as pending after a couple of days. Went confirmed after a couple of weeks.
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wags | 15 Nov 2008
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i am with bt for last 12 months and never had a problem.it was very easy to setup and use.the security is perfect for online banking and purchase.the customer service has improved a lot ,as it is handled by very patient experts from other countries and not from uk.
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kishorerex | 08 Oct 2008
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I am not at all happy with BT broadband and will be changing my provider as soon as possible. there tech support is none exsistant and their complaints department is even worse. i pitty anyone who signs up with them, feel free to email me if you would like more details! claire@keyworks-locksmiths.co.uk
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| 06 Oct 2008
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Ordered this 21/08/2008, still waiting for cashback to show as "pending". Any other similar experiences?
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| 04 Sep 2008
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