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Declined cashback because "another marketing channel was credited with sale". This is absolute rubbish as I went straight through Top cashback and used the promo code on site. It's a shame for Buy a Gift as I had seen a couple of experiences that I was going to purchase. This will now not be happening and I will take my business elsewhere. These companies who reject cashback with poor excuses need to realise the damage it does to their business. If they don't want to pay it, they shouldn't offer it in the first place.
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colinhinchliffe | 25 Feb 2014
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They say that cashback was declined due to involvement with another cashback company.. This is absolute rubbish- just a way of getting out of paying!
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Agcat | 22 Feb 2014
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Initially it didn't track, but I put in a claim and eventually got the money that I was owed!
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cashbackyeehaa | 21 Feb 2014
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Didn't track, not impressed. Stay clear as a complete waste of time
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red_hatz | 19 Feb 2014
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Declined cashback because "Another marketing channel was credited with sale" and it seems Buy a Gift are doing this to people regularly. It's a real shame because that'll only start to put people off buying from them if they're going to keep rejecting cashback for false reasons.
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gasheaduk | 19 Feb 2014
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Brought a buy a gift, paid came very quickly but whilst cashback tracked quickly they then declined the transaction saying not bought via topcashback which was not the case. stay clear of this one if you are taking cashback into account when making purchase.
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9101587240 | 29 Jan 2014
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Cashback refused and no reason given. Not happy! Would've gone through other site if known.
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| 13 Jan 2014
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And another decline for absolutely no reason. Can't understand why my first purchase tracked and paid but second and third have been declined with no reason? Appears this is a common experience - think TCB need to take them off the site if they're not going to honour cashback.
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vlwynn | 10 Jan 2014
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Tracked £15 straight away, but then later declined. No codes were used and no clear explanation of why this wont be paid out. Not a happy customer!
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Armonk | 04 Jan 2014
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Brought a Buy a gift, paid came very quickly no cash back and no reason why stay clear of this one
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Grumpy_old_women | 19 Dec 2013
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Rubbish. Tracked and then declined. Don't bother with this and don't trust it.
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hjshah20 | 18 Dec 2013
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although appeared immediately was declined a week later, have logged a support ticket, hopefully they will resolve but not happy with the cash back service I have received.
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leanna86 | 14 Dec 2013
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First purchase had no problem with cashback, but second and third purchases have been declined for no apparent reason. Extremely disappointing.
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vlwynn | 13 Dec 2013
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tracks fast, and declines just as fast i have now had it twice where the have declined cashback for nearly £7. and total successful payments £0, yes good products yes air priced but cashback well at least for me was non existent.
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GTRay | 05 Dec 2013
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Second time using a TCB approved code, I've had cashback track but declined.
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YourITHelp | 03 Dec 2013
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Had problems with the delivery of the product, especially when the "LOCAL" depot was 35 miles away with them wanting me to complete a 70 mile round trip for something I had paid delivery for. Then after sorting that, the cash back suddenly got declined for "no" reason. Won't be shopping with them again.
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MStrong123 | 03 Dec 2013
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DONT BOTHER, MY CASHBACK WAS REFUSED DESPITE FOLLOWING THE RULES
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Sue_Dudley | 01 Dec 2013
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Not worth using Topcashback for. Get 12.5% back but not if you use a voucher code which they always have 20% off codes. Use a code and CB declines
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Wallis1992 | 18 Nov 2013
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Made a perfectly good purchase of a delivered experience. Initially tracked well then, as others have said, it declined for no reason.
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Kitch0118 | 13 Nov 2013
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Extremely satisfied. The cashback appeared almost immediately, and a generous amount too. Will certainly use 'buyagift' again.
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sanwhi | 19 Sep 2013
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Very fast paying.
I used to purchase a gift for Father's day and I have already received payment. Wish all merchants were so speedy
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bells25 | 13 Jul 2013
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Tracked quickly and paid out within reasonable time period. Used twice - no problems either time.
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Howes8 | 05 Jun 2013
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Bought a 2 night hotel stay for price of one at a good price on 30th april 2013. No other voucher code used. Cash back tracked within minutes at £10 + . However noticed today under the declined cash back section that they have refused payment. Absolutely no reason why. Have submitted a missing cash back claim and am hoping for a positive outcome. If they do not pay up then I will demand that topcashback remove them from their site. Other retailers that have ripped me, and others off, in the past have been removed due to many complaints. It is false advertising if they offer cash back and then refuse to pay out. Do not put up with declined or untracked claims. Make a stand every time and ensure your consumer rights are protected and upheld. These non paying companies need reprimanding and weeding out. Not good enough.
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elaineb72 | 16 May 2013
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Very good, tracked and paid very quickly - within 4 weeks.
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ajryan | 07 Apr 2013
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Cash back still awaited so wont use again for tcb.
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GBAMBRICK99 | 26 Mar 2013
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