Get up to £80.00 of your purchase back when you shop with Carphone Warehouse Pay Monthly Contracts Join TopCashback Free
Get up to £80.00 of your purchase back
when you shop with Carphone Warehouse Pay Monthly Contracts

Carphone Warehouse Pay Monthly Contracts Reviews

“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Log in to review

Carphone Warehouse Pay Monthly Contracts Reviews
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Only gave half cashback offered
Cash back was supposed to be £10 with uplift of another £10. Only received £10
  mmarge010 | 02 Nov 2024 Report Abuse
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They do not payout
I bought through carphone warehouse because of this cashback. Payment was declined. I raised a concern about it and they have come back saying the purchase was "cancelled, returned or refunded" ....I'm typing on that phone now!!!!
  katmanjones | 08 Oct 2024 Report Abuse
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They don’t pay out
Didn’t pay out. Originally said it was because my claim was “on ice” and would be paid automatically after 30 days. Needless to say, it wasn’t. Messaged again and they decided they couldn’t trace the transaction and I wouldn’t be paid. Offer the cashback to get your business, then lie and won’t pay out. Not a trustworthy company to deal with.
  Alison_Quick | 07 Oct 2024 Report Abuse
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Refused to pay out
Followed all steps, click was logged. Purchased a Contract phone but was told my Transaction wasn't found. Bunch of fraudsters. TopCashBack need to read these reviews and investigate as it's leading a lot of unhappy people. It's only £50 in my case but it's the principle. TopCashBack and CarPhone have lost my business.
  deadbeta | 01 Oct 2024 Report Abuse
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Did not track
Bought a pixel with £70 cashback and has not tracked at all. Other purchases track just fine.
  observer | 27 Aug 2024 Report Abuse
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Cashback hasn't tracked
Cashback hasn't tracked very disappointed as it was for atleast £65 and I did nothing wrong!
  Snoopzster | 22 Aug 2024 Report Abuse
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£60 cashback tracked lower then paid out right amount.. All good!
Cashback for phone and contract, initially tracked lower so was confusing and didnt make sense as to why it did it for so long. But paid out the right amount within 3 months. So happy with that.
  sayeedlais | 16 Aug 2024 Report Abuse
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No problems
Bought two Pixel 8a phones in May, cashback was just paid out in July. £50 x 2 paid out without issue at all.
  jimmcosta | 17 Jul 2024 Report Abuse
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All good
As it should be, no issue
  gkaniak | 08 Jun 2024 Report Abuse
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Failed to track
£70 wasted! Cashback failed to track, despite having a log of my click through on this website. Raised a ticket, but after several months had a message saying it had been declined. Avoid if your decision is based on cashback.
  BenjyLJ | 04 Jun 2024 Report Abuse
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Didn’t automatically track
I had to get in touch in order to get the cashback. After it initially went on ice for a month, after this time I got the cashback quite quickly.
  Raebex | 03 Jun 2024 Report Abuse
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overall cashback experience with Carphone Warehouse
overall cashback experience with Carphone Warehouse
  thehotairballoon | 31 May 2024 Report Abuse
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Seems a bit of a scam!
If you look at the latest reviews it's highly unlikely you'll get any cashback from Carphone Warehouse. My cashback tracked straight away, but was for the wrong amount. £20 showing as pending should've been £50, so I logged a claim. After a month TopCashback submitted the claim to Carphone who then decided to reject all of it stating they're now unable to trace the order. How can it initially show as pending but then they state they can't trace the order? Not much more TopCashback can do except tell me to get in touch with the Customer Service Team at Carphone. Seems a waste of time to do that so I've taken it on the chin I won't get anything. Reading the latest reviews this seems to be a commom theme with Carphone Warehouse so I'm a bit surprised TopCashback hasn't removed them from their list of retailers.
  AmyDaveFreya2016 | 24 May 2024 Report Abuse
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Will not pay
Same as other reviews, was advised transaction cannot be traced. Avoid.
  trini321 | 23 May 2024 Report Abuse
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Recent reviews tell the story
Cashback didn't track, and after review apparently the “transaction cannot be traced”. Very suspicious considering the plethora of recent one star reviews.
  GlasWolf2 | 21 May 2024 Report Abuse
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Such quick cashback very impressed!
Very impressed with how quickly cashback was paid.
  vickibuckingham | 03 May 2024 Report Abuse
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AVOID: WILL NOT PAY
Had claim rejected with following comment: The network has advised either the order was cancelled or we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale. Per other comments, Carphone Warehouse simply don't pay.....TopCashabck should take them of their site....when I challenged them I got the usual you shouldn't make a purchase expecting cashback.
  JTW | 09 Mar 2024 Report Abuse
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Didn't track
Didn't track, submitted a claim and saw my visit was registered minutes before completed the payment so logically I followed the deal link and completed the payment a few minutes later after inputting my info. The claim has been denied as TCB weren't seen as the reason behind the sale. I would have gone to another retailer if I knew this would happen
  Jowsh | 09 Mar 2024 Report Abuse
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No Cashback
As others have said, Carphone Warehouse does not track, then when a claim is put in they refuse it by claiming that either the order was cancelled or the order was placed using a different channel, ie, not clicked through TopCashback. I did everything correctly, turned off my adblocker, cleared cookies and history, clicked through Topcashback to their site, started a brand new order, nothing already in the basket etc. I even used a different device to make the order than the one I'd been using to browse. Carphone Warehouse are deliberately and maliciously not honouring their advertised cashback. They are running a scam. I'm not going to see the promised £65, and in fact it was never going to be sent to me. If you look at all the newest reviews on here you can see this is being done to lots of people, and potentially, everyone. Avoid like the plague.
  CalMck | 08 Mar 2024 Report Abuse
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Super!!!
Pay Monthly Contract bought via this site. At first it tracks at lower rates. Fortunately, at the end pays out the full amount on time. Fantastic!!!
  NeroLeia | 05 Mar 2024 Report Abuse
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0 Star if I may
I bought a flip 5 from them, not only they are not honoring the extra cashback on trade-in, the cashback is not traced, and cashback ticket declined. Dodge as f**k.
  kevincowong | 28 Feb 2024 Report Abuse
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Terrible
Order contract via top cash back and Carphone Wearhouse and they declined my Cashback. Totally disappointed and will definitely not being ordering from them again. Appalling company!
  Bex_1990 | 20 Feb 2024 Report Abuse
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Cashback Declined After 4 Months, Not Happy
Cashback never tracked. Raised a claim and waited 4 months only to be told my claim has been declined. The reason given was the purchase was made through another channel or I’d cancelled my contract. Purchase was made through Topcashback and I haven’t cancelled my contract, what a cop out. I won’t be using Carphone Warehouse ever again, bunch of scammers
  NickD81 | 19 Feb 2024 Report Abuse
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Extremely dissatisfied
I purchased an iPhone 13 monthly contract and went through to Carphone Warehouse from the Top Cashback website. Firstly it didn't track and then I had to wait 6 months for a response to my claim, only for them to come back and say that either the order was cancelled or that I went through a different marketing channel to purchase it. I never cancelled the order, my iPhone 13 from Carphone Warehouse is right in front of me as I type this and I only went through Top Cashback to purchase it, not a different channel. Having waited 6 months as well I feel this is an unacceptable response.
  JGreen091 | 16 Feb 2024 Report Abuse
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Cash back
Made the purchase on 18th December and got it sorted today As with anything some times it takes time but got it in the end so happy days
  Samrich17 | 16 Feb 2024 Report Abuse
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