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when you shop with Carphone Warehouse Pay Monthly Contracts

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Carphone Warehouse Pay Monthly Contracts Reviews

“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Log in to review

Carphone Warehouse Pay Monthly Contracts Reviews
	Absolutely shocking Would give 0 stars if I could!!!!!! Bought my phone through them specifically as they were offering £70 cashback on new contracts. After 6 months disputing this they have 'hard declined' and said I haven't gone through topcashback as the retailer. Absolute scam merchants and I have taken this to the ombudsman as it seems this is not the first time they have done this!
	beckybarl0w \| 15 Feb 2024 Report Abuse
	Like many others, cashback declined Purchase completed correctly through TCB. Had to chase as didn't track back in June when order placed and have this week been told that it has been declined as there is no proof I have the contract with Carphone warehouse. Avoid!! Clearly trying to lure people in with nice cashback deals that they have no intention of honouring!
	beattiej \| 15 Feb 2024 Report Abuse
	Order didn’t track, rejected valid claim As the title suggests, I placed an order in December for a Google Pixel Pro, cashback was advertised as £70. I went directly through Carphone Warehouse after going in through TopCashback, selected the phone, the data package and checked out in one go without leaving or changing the page. Claim was submitted but they have outright said no, because they claim the order was either cancelled or that TopCashback wasn’t the reason I placed the order. I was offered £70 to buy a new phone via the website and I went directly through TopCashback to place the order, of course they were the reason I placed the order. TopCashback also showed the time of entering their website before I placed the order. Avoid!
	alexandergibson \| 13 Feb 2024 Report Abuse
	Incredibly poor service - no cashback after 9 months! My order was placed correctly via TopCashback and Carphone Warehouse only. After 9 months of chasing for a resolution on the cashback I was owed, I receive a "hard decline" reply from TopCashback, simply stating that the order was either cancelled or some other error caused TopCashback not to be listed as the referrer which I find to be very convenient. Do not expect your cashback to track "correctly", as conveniently it won't, even after several months. Incredibly poor communication and dishonest service. I will certainly think twice before ordering anything via Carphone Warehouse or TopCashback based on this experience as the order was placed correctly and in good faith.
	Shoxt3r \| 12 Feb 2024 Report Abuse
	Don't rely on the cashback Unlikely to pay-out. Usually followed by some non sensical excuse why the retailer hasn't honoured cashback. Be nice if they had to prove or could identify a real reason for not paying (which they can't)
	magiera \| 10 Feb 2024 Report Abuse
	A Year Long Wait for a Frustrating Cashback Dispute - Missing £50! In December 2022, I was enticed by an attractive offer from Carphone Warehouse for the Honor 70, promising a cashback of £85. After completing my purchase on the 21st, I was surprised to find that I received only £35 of the promised cashback. Believing in the system, I promptly filed a claim to secure the missing £50. Fast forward over a year to February 2024, and the resolution I received was nothing short of bewildering. The final stance on their end was that my "transaction cannot be traced." This outcome is perplexing and frustrating, especially since they had already processed a partial cashback for the same transaction. How can a transaction be partially recognized for cashback but later deemed untraceable? The entire ordeal has been a test of patience, stretching over a year only to culminate in an unsatisfactory and illogical conclusion. This experience has significantly tarnished my view of Carphone Warehouse. Their slow and incongruent handling of cashback claims not only undermines trust but also highlights a lack of customer service competence. I strongly advise potential customers to think twice before engaging with Carphone Warehouse for promotions or cashback offers. The risk of encountering similar administrative paradoxes and enduring a lengthy, fruitless resolution process is too high. Absolutely atrocious customer service - I will not be using this company again.
	annesleycuttle \| 09 Feb 2024 Report Abuse
	Umm! Had to chase the cashback - again!
	DCW11 \| 07 Feb 2024 Report Abuse
	Cashback not honoured inspite of going through TCB to Carphone warehouse I ordered a Samsung Galaxy S23 Ultra on 24 Feb 2023 through TopCashBack - Carphone Warehouse promotion. I was owed £120 cashback for this transaction. After continuous follow-up for 8 months, Carphone Warehouse declined my cashback stating that my transaction wasn't tracked as the last click for the sale. I have enough proof from TCB clicks and order placement time. The merchant was cheating. This is totally not acceptable. Why would I make a mistake in a transaction where I am due a cashback of £120. I took every precaution to ensure that I had placed the order by originating from Topcashback. This is really a big fraud and Topcashback couldn't do anything about it. Buyer beware in dealing with this vendor if you are expecting a big cashback. I will never buy from this merchant nor use Topcashback in the future if my issue is not resolved. I wish there was a zero rating.
	rajeshdevarajulu \| 07 Feb 2024 Report Abuse
	3 months for cashback Takes around 3 months for the cashback to update. Other than that, everything went smoothly with the cashback.
	Jazzyo \| 15 Dec 2023 Report Abuse
	Good Serivce Got cash back quickly.
	palakeeti \| 15 Nov 2023 Report Abuse
	Good at the time to deal with Good deal at the time of the transaction. It is just a pity they now don't deal with EE. now
	Member1269168051303 \| 15 Nov 2023 Report Abuse
	24 month contract Great service, good deal
	n_baker \| 08 Nov 2023 Report Abuse
	Thieves? Tracking did not occur initially despite everything being set up, owed £150 and merchant refused all proof provided.
	Lukecdriver \| 23 Oct 2023 Report Abuse
	Cashback declined after long delay. Very disappointing In spite of the purchase being made through TCB and not via any other website still declined. Very disappointing.
	philipsw \| 10 Oct 2023 Report Abuse
	Not to be trusted Do not trust CPW to pay. They do by honour the cash back. If you are planning to buy from them due to the offer, please don’t. They are not paying with no valid excuse. Be aware
	damok82 \| 10 Oct 2023 Report Abuse
	Cashback not tracked, missing claim ignored for months Exactly the same poor experience as moopy's review. Twice over.
	amandley \| 31 Aug 2023 Report Abuse
	Cashback not tracked, missing claim ignored by Carphone Warehouse Cashback didn't track from some reason but had all the information and history to backup the claim without issue, however after months of waiting Carphone Warehouse obviously aren't interested as they got me on a 2 year contract. A little lesson on checking reviews before hand as from other reviews it looks like cashback pay-out is possibly 10% or lower, of those who purchase, and in that case, it's pretty hard to trust that any of them are actually real at all or if their all just planted to make it look like they pay-out sometimes. Anyway, the phones alright but could have got the same contract elsewhere so in the future I will, and would suggest if you're thinking of using Carphone Warehouse because the cashback looks good, then don't bother, even if you see less cashback elsewhere if the reviews are better I'd definitely go there as the chances of you getting anything from Carphone Warehouse looks pretty slim. I will absolutely take this back and re-review if the cashback comes through, however 5 months on from the purchase and 4 months from the claim it's not looking massively likely.
	moopy \| 16 Aug 2023 Report Abuse
	Declined What a surprise. Declined cashback with no reason. Seems like its a common theme here.
	Dtothen \| 14 Aug 2023 Report Abuse
	No "retailer response" 5 months later... ...despite purchase tracked by TCB and "nudge". £120 still owing from Carphone/Currys/ID. Beware.
	khris \| 08 Jul 2023 Report Abuse
	Declined Cashback incorrectly My cashback was declined on the last day to lodge as missing cashback with their reasoning being 'returned'. I did not return the phone, I am still using it. The £65 cashback was part of the reason I took out this contract.
	Member1180866669233 \| 22 Jun 2023 Report Abuse
	Disappointed Purchased an iPhone 14 pro monthly contract, declined for absolutely no reason after 2 months waiting very disappointing :(
	chelseawoods92 \| 16 May 2023 Report Abuse
	Tracked but "declined" £120 cashback for Samsung 23 ultra tracked pending at £10, so CWarehouse recorded and connected the purchase to TCB. BUT they then "declined" the cashback. Zero, nothing. Have put in a claim but C Warehouse/Currys/ID don't even know what to call themselves so not much hope for them knowing how to honour a deal....
	khris \| 03 Apr 2023 Report Abuse
	A superb company to do business with. Competitive prices and fast delivery. Fast payment of TCB money.
	diddydavro \| 01 Feb 2023 Report Abuse
	cashback tracked at a lower value than advertised. I raised a request with top cashback support and now Carphone warehouse have declined the transaction
	olivernewman88 \| 18 Dec 2022 Report Abuse
	Many thanks xx
	Stephen_131 \| 04 Dec 2022 Report Abuse

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