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Get up to £0.00 of your purchase back
when you shop with Collectplus
Collectplus Reviews
Reviews and experiences from TopCashback members who have shopped with Collectplus.
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Collectplus Reviews
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avoid this company like the plague they lost or had stolen a parcel of mine,after going through weeks of useless customer services they said claim but rejected it as i had no proof of purchase from an item from 1965 a pair of old waders i mean who would have reciept from then all that time ago,contact very poor,response even poorer ,dont use them just dont you will regret it,even my local co-op no longer take parcels for them..that says it all.
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dank1dank | 28 Sep 2020
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The company lost my parcel and refuse to investigate while I have provided a tracking number and collection receipt. This is extremely irresponsible as the same thing happened to Hermes and they replied quickly and compensated.
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| 28 Aug 2019
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Had to raise a claim which they then refused! Won't use again as I followed all instructions
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j3nn4 | 08 Apr 2018
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Did not get cash back so would not use again.
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NotmyName | 14 Feb 2018
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....................................
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Nando12345 | 29 Oct 2017
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had to claim and took ages
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ultrajapa | 04 Aug 2017
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Declined to pay the cashback with an incorrect reason of 'haven't met terms and conditions'. Everything my end was selected correctly, and an item was purchased via the correct link. A real shame!
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Dazza2025 | 17 Jul 2017
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terrible service. Purchase tracked, no cashback earned?
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KFITZAT | 18 Jun 2017
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no cashback-transaction deemed ineligible???it was perfectly eligible at the time. confused, not happy
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vesna | 22 Feb 2017
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Would use again .Quick and easy
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macmath123 | 12 Jan 2017
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Very Bad - never did receive it even after submittin a suport ticket.
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8100928749 | 14 Nov 2016
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Tracked fine but took a long time to pay. Needed to raise a claim too.
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AQRoss | 10 Nov 2016
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new customer only nonsense.
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lunaman2 | 30 Jun 2016
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Simple and easy cashback
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vinh1000 | 21 Apr 2016
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Yet another company to only pay out after a claim. Took 4 months.
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Juliewhitedog | 05 Apr 2016
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Did everything asked but cashback didn't track and after submitting a claim CollectPlus refused to pay out (with a bizarre excuse). Not impressed, first time this has happened in many years of using the site.
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j3nn4 | 04 Apr 2016
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Cashback is showing pending zero even though I complied with the terms.
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1333david | 29 Mar 2016
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Got my cashback after inputting a claim - Submitted Claim 31 Dec 2014 and closed on 03 Sep 2015. Can't complain if I'm saving money!
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harriot | 14 Sep 2015
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Useless - company are awful would never use or recommend
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Rebeccajane | 07 Mar 2015
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Tracked quickly but went to 0 payable even though complied with terms. Very slow delivery
Back to Hermes......
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fcooke | 12 Jan 2015
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10 transactions...none tracked...10 months down the line...no cash back!
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sparkle12345678 | 19 Sep 2014
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I have rated the service, quality and cashback highly as my purchase tracked immediately. I was happy to drop my ebay parcel off at a local petrol station and was pleased that it was delivered on time. However I urge you to read the T's & C's carefully, which I did not. I sent Lladro figures and although carefully packaged they were smashed on delivery. I had to refund the buyer. Collectplus has a load of exclusions even though the banner headline on their site states that £50 compensation is included.
I would still consider using again but for non-breakables that fit the criteria.
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paulandrach | 10 Dec 2013
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Collect+ offer a great service at great value (sending same item parcel force would have cost £££'s more. Cashback tracked quickly and at the correct amount.
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chunkylinc | 03 Dec 2013
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