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Get up to £25.20 of your purchase back
when you shop with Confused.com Energy
Confused.com Energy Reviews
Reviews and experiences from TopCashback members who have shopped with Confused.com Energy.
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Confused.com Energy Reviews
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Used confused. Com for my house insurance in October 2022, still waiting.
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Joblilco | 07 Jan 2023
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10 Months since I switched my energy provider, still waiting for cashback.
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Dharma7 | 28 Sep 2016
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I switched my energy supplier using Confused.com Energy in December 2015, they did not payout the cashback until today, 7 months later, no excuse for them taking that long.
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| 29 Jun 2016
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Took about 7 months to get payed out wouldn't bother using it
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Philsm206 | 15 Jun 2016
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Payment was worth the wait.
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Brabanski | 08 Jun 2016
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we are now at 26 weeks since transaction and cashback is still not payable, took about5months to become confirmed too. Very slow, not impressed
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vickyg1984 | 11 May 2016
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Great to get cashback from using a comparison site.
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jloofhudds | 22 Oct 2015
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A little slow, bt paid in the end.
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r_d_evans | 03 Jul 2015
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The cashback finally paid today, but it can only be withdrawn as BACS and nothing else, e.g. amazon or Tesco points.
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hfz | 14 Dec 2014
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Purchase made Apr 2014, remained pending until a manual claim moved it up to confirmed. still waiting for it to move to payable, decide for your self......
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hfz | 09 Nov 2014
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I found that whether I select the dual fuel switch or single fuel switch options, I always get questioned as if I require dual fuel and don't seem to be able to bypass the issue of not having a gas supply to the property. Therefore I can't even use this!
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Snoopydoopy | 30 Jun 2014
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Tracked at zero, told could take 3 months, when i querried was told over 100 days so cant help, avoid.
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mrscotty | 26 Oct 2013
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No Cashback amount showing since dual fuel switch via this merchant over 3 months ago. Now cannot claim as more than 100 days. Will not use again and very disapointed with Top Cashback
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eddiesaver | 04 Oct 2013
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Hooray! Having previously posted a grumpy response I have finally been paid the £24 commission after 13 months - happy days :)
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SarahHDavis | 16 Jul 2013
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Purchased november 2011 - and today, after many attempts to get cashback, i am told tough, none is coming my way. If you just want to purchase from them without ever getting the cashback use them. But i won't ever be coming back!
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| 30 Apr 2013
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Having switched in June 2012 my transaction has still failed to trac and I have a claim sitting there with nothing happening. This is particularly annoying as the fuel provider I switched to has a good record for paying cashback which Confused don't seem to have! I won't be using again.
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SarahHDavis | 28 Apr 2013
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As noted by several others I had to write about this stupid retailer. In all my experiences with TCB I have been able to resolve issues fairly well, so thumbs up to them. This confused.com is a total joke for energy switch cashback. It initially tracked correctly, and showed 0.00. Since December its still showing 0.00 and the switch has definately completed and getting billed by EDF already. Why should it be such a pain to confirm this transaction? Still I have loged a ticket, lets see what happens..
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cezanne | 12 Mar 2013
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My cashback has tracked at zero since December, reading through these comments it seems some people have eventually got the cashback. I'll put in a claim with Topcashback but the Confused.com experience is rubbish in my opinion. Will not use again
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sizeit8 | 10 Mar 2013
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Like everyone else, my cashback tracked initally at £24 but then went down to £0. After chasing this since 2011, it has now been declined (March 2013!) and no reason provided. Will never use again. Avoid at all costs!
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H3lena78 | 05 Mar 2013
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AT last waited some months £ 24 not bad few hours works.
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| 13 Jan 2013
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HI. Tracked at zero on when energy switch took place. Stayed at zero and I ahdn't given up hope of anything happening . . January saw it switch to confirmed and at the correct value. So 5 months later we have progress and so hoping to get paid shortly... fingers crossed!
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iamchucky | 11 Jan 2013
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