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Deliveroo Reviews

Reviews and experiences from TopCashback members who have shopped with Deliveroo. Log in to review

Deliveroo Reviews
	If i could give 0 stars I would They never pay out, they have declined all my transactions for no good reason, thy approved the first and then declined the others despite all hitting criteria. Just Eat pay out so they have my business!!
	Char10tt3 \| 24 Mar 2025 Report Abuse
	Works well, cashback comes back very quickly I think some negative reviews don't understand that you need to spend a certain amount to qualify for cashback. It won't work if you spend under £35 (at the time of writing this review). Whenever I use Deliveroo, I get my cashback within days, and it's always been correct so far.
	AAdopts \| 22 Mar 2025 Report Abuse
	Cashback is only for £35+! Wasn't expecting to get anything from Deliveroo because of all the negative reviews, but I have several times now. Your order must be £35+ to get cashback, easy to miss. I add everything to my basket, come back to Top Cashback, then navigate straight to the basket and run the order through.
	wildbluesun \| 15 Mar 2025 Report Abuse
	No Cashback Awarded I purchased some shopping on 12/03/25 and the total came to around £19 but when I chain my TopCashback account it said cashback awarded £0 why is this ? It doesn’t say there’s a minimum spend amount when you click onto the TopCashback website but there should be as people like myself are under the impression that you will earn cashback on all Deliveroo purchases !!! This is a disgrace and shouldn’t be allowed to continue !!!
	MissJayneLloyd \| 13 Mar 2025 Report Abuse
	POOR TRACKING and ELIGIBILTY 1. Purchases regularly fail to track, even though cookies are enabled. 2. Untracked claims are regularly denied. The response is always, "The network has not identified ourselves as the last referral to the merchant’s site and this transaction", even though this is not the case as no other site/tab was opened during the transaction. 3. Cashback for Existing customers now has a minimum spend of £35. I now use Just Eat or UberEats and have none of the issues listed above or the minimum spend for existing customers to be able to get cashback.
	SashaF \| 12 Mar 2025 Report Abuse
	Tracks at £0 I'd rather they won't track at all if they're gonna show it "Confirmed" at £0 or "Declined". It's annoying. People don't notice, but you have to buy from £35 and up to get a measly £0.85p
	AnnieAsher \| 08 Mar 2025 Report Abuse
	0.00 seems to happen to everyone too No cash back as it recorded it as 0.00 even though over £14 was spent but looking at reviews it seems to be a problem with this merchant so I would recommend not using it no more or TCB honour your advertising and make the payout or stop advertising as it makes you wonder who else is on here getting advertisement but isn’t going to work hmmmmm
	Gem_jamT \| 08 Mar 2025 Report Abuse
	£0.00 cashback, TCP Pls do better. £0.00 cash back now but this was not stated in the terms and conditions when you make a purchase via TCP. You are deliberately misleading customers. Stop doing this and do the decent thing and pay the cash back.
	Member648380263249 \| 05 Mar 2025 Report Abuse
	No point in it being on topcashback Cashback always comes back as £0.00 no point in this company being on the topcashback website
	Member487638912102 \| 02 Mar 2025 Report Abuse
	No longer do cashback They haven't done cashback on this website for nearly a year. Always comes up at 0p
	Lizgow88 \| 25 Feb 2025 Report Abuse
	Never tracks Never tracks and when claim is raised it tracks at £0.00
	MUMTAZ49 \| 16 Feb 2025 Report Abuse
	Another one with no Cashback Yet another 1* review where deliverdont have decided not to pay out any cashback. TCB are also complicit in this as I bet TCB get a nice kickback from pushing sales through and knowing we as end users get nothing.
	sandco \| 15 Feb 2025 Report Abuse
	Does not pay Does not pay any cashback tracks at 0 , topcashback is broken and can no longer be trusted!
	giffguru \| 12 Feb 2025 Report Abuse
	Deliveroo review It's ok some drivers are rude
	Channy1991 \| 03 Feb 2025 Report Abuse
	Zero stars Back in the day i never had any problems with cashback tracking and being paid out, but recently Deliveroo have been appalling. Now they never pay out, ever! Really don't see the point of them being featured on Topcashback as now matter what you do you'll never get any cashback at all.
	TillyCat \| 19 Jan 2025 Report Abuse
	Zero stars Back in the day i never had any problems with cashback tracking and being paid out, but recently Deliveroo have been appalling. Now they never pay out, ever! Really don't see the point of them being featured on Topcashback as now matter what you do you'll never get any cashback at all.
	TillyCat \| 19 Jan 2025 Report Abuse
	They never track and they always decline cashback even if they have to lie Joke company, please remove them from the TCP site, they do not act in good faith and have not done for many many years now. They will just make up lies to decline every claim.
	simonliu79 \| 14 Jan 2025 Report Abuse
	Cashback declined Was expecting £10 for new customer,big order for my daughter birthday.didnt track and they declined missing cashback as order not via top cashback,it was and no other cashback site involved, clearly delivroo avoiding paying out.i won't be ordering via them again
	martinfb \| 14 Jan 2025 Report Abuse
	No cashback and increased charges Tracking used to work ok but now it never tracks or is declined. Also minimum order has gone up to £35 which is far too high when I'm only ordering for 1 person. They've also started adding extra delivery costs for most restaurants unless they're within 10-15 mins walking distance so what's the point? Not worth using any more.
	tansycat \| 08 Jan 2025 Report Abuse
	Scam Been fighting over a few cents, ended up getting 0. They should be just removed from this platform, it's just a big disappointing waste of time.
	mivaul \| 09 Dec 2024 Report Abuse
	Nothing for months Few months back started getting every deliveroo transaction either declined or £0.00 - given that some restaurants are on multiple apps it makes me use others more
	BluntenFlash \| 07 Dec 2024 Report Abuse
	Misleading It always tracks £0.00. Why bother when they don’t genuinely give cashback
	monkey80 \| 29 Nov 2024 Report Abuse
	Tracked at £0.00 Didn't go against Deliveroo's cashback T&C's, so why is it tracking at £0.00?! What a scam! Topcashback needs to remove them asap
	Beckachu \| 24 Nov 2024 Report Abuse
	Dishonest Deliveroo... Deliveroo are just pretty terrible in all aspects really... Every single one of my purchases is either declined or has £0.00 confirmed... I'm not sure why you'd sign up to Topcashback if you don't intend to honour any cashback? Disappointing, just like Deliveroo's 'service' really...
	JohnClaireN \| 20 Nov 2024 Report Abuse
	Always get declined Never tracks and always told I didn't use Topcashback as the referral site and that their system is robust so my claim gets turned down. I don't have this issue with any other merchant and I use Topcashback in the same way with everyone so the error is clearly with their 'robust' tracking system. Looking at the other reviews it isn't just me with this problem so something needs changing here.
	Jami499 \| 10 Nov 2024 Report Abuse

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