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Get up to 10.5% of your purchase back
when you shop with DFDS Seaways
DFDS Seaways Reviews
Reviews and experiences from TopCashback members who have shopped with DFDS Seaways.
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DFDS Seaways Reviews
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Failed Cashback
Applied in August 2024. Chased missing Cashback tracking immediately. Constant chasing received holding replies. 3 months after the purchase received a final response which makes little sense
"We have now received a final response for your claim and been informed that we haven’t been seen as the reason this order was placed. This means we have been unable to obtain any money back on your behalf."
Looking back at the reviews for DFDS from late August 2023 onwards 17 of 21 reviews are 1 Star and complaining about failed Cashback.
Not a good track record!
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Nick311 | 14 Nov 2024
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Quick payout
No issues at all, fast payout.
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Lilyaleks | 21 Oct 2024
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Difficult, but succeeded eventually
I used the TOPCASHBACK Icon - when accessing DFDS Seaways site - to activate.
It took quite a number of attempts to get the activation completed and be able to progress through the purchase, due to website closing down often.
Eventually succeeded, but waiting the requisite number of weeks to see if these are credited to my account.
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MikeStuck | 18 Oct 2024
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Very good
Used them three times and all three times it has tracked quickly and the payout has been very quick.
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doublecheers | 15 Oct 2024
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Same Old Problem
Carried out all the usual precautions, but claim rejected without explanation, earlier this summer. Second booking for November, again rejected without explanation within a few days. Why is this company still listed, in view of review history?
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biggles231 | 22 Sep 2024
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Quick cashback
No issues, cashback confirmed within two weeks. I was surprised after reading all negative reviews here I didn't expect everything to be so smooth.
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Lilyaleks | 12 Sep 2024
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Different Browser, cleared cache, still didn't track
After being refused cash back before. This time I made special effort to clear cache, cookies and book from a different browser and still they claim they couldn't track. A retailer can't offer a sale price and refuse it at the till, why can DFDS do that?
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donaldblack | 26 Aug 2024
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Not Good
Twice I have tried to get cashback. First time they just never responded to a claim, second time they declined without a reason as I could prove that Topcashback was the last referrer. Only through perseverance and goodwill from Topcashback did I get my cashback. Very dishonest company when it comes to cashback
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Nick_Herts | 16 Aug 2024
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Declined cashback multiple times
Good for ferries, bad for cashback. Claim not to know if TCB is the referer
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jonny_ash3 | 14 Aug 2024
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Declined
Done everything correctly, and they declined £13 . Buy through irish ferries, no problem
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Spinkis777 | 07 Aug 2024
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Does not track well and causes problems
As above, problems with tracking cashback for purchases. Not sure what is the problem here...
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birkopf | 05 Jun 2024
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Stupid website doesn't have an option to buy a ticket!
After several minutes looking on the website I couldn't find how to buy a ticket. Either the website is broken or it was designed by a complete moron.
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warren inniss | 02 Jun 2024
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Declined
All requirements met , yet declined ...
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Oreza86 | 25 May 2024
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Dishonest
Made a purchase over £600. Due to website's technical issue I was unable to add a pet so I contacted DFDS immediately to add pet fare. Since my booking was "amended" DFDS declined Cashback.
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Oaxaca | 12 Mar 2024
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Pay not received- declined
First, When I bought tickets through TopCashback with DFDS, did not track. So I had to put a claim- and now declined as they didn’t recognise I did it through TopCashback???? Come one… excuses not to pay
Would not recommend!
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LeslieYBogdan | 01 Mar 2024
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Declined cashback
Declined cashback - claimed did not the order . I even suggested sending a photo of me standing on the ferry to prove I had booked . Very disappointed .
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ianshuttleworth | 26 Jan 2024
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Fully valid purchase made which tracked fine and then got declined.
Fully valid purchase made which tracked fine and then got declined. Submitted a ticket and got told it was decelined without reason and got the same response when I challenged it. Travelled Aug 23. Wont use them again.
From experience Quidco cashback tracks alot more regularily than Topcashback even though the rates are less.
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chilleddevil | 05 Dec 2023
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Cashback declined ??
Cashback tracked ok and then for declined without explanation. Good that there are other choices for the channel crossing. And all are cheaper than the ????? dfds
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Bricknation | 03 Dec 2023
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Nevet tracked or paid out
Cashback did not track and haven't updated claim for 15 months now. Avoid.
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JC77 | 18 Oct 2023
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This supplier will not pay out cashback!!! Opt for a different provider.
This is the second time this provider has declined a perfectly valid cashback request. Each time I purchase my tickets, the investment that I make is above £150, so the cashback is quite important to justify the investment, otherwise I would simply choose a different provider.
This is quite disappointing, and it is surprising that TCB allows them to continue to advertised their business when they do not any intention of paying up the cashback that is owed.
I am very disappointed at this extremely unfair situation.
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neloalmeida | 13 Oct 2023
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Yet another merchant who doesn't hold their end of the deal. Don't know why topcashback deal with these sorta companies. Avoid.
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101proof14 | 05 Sep 2023
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Not recommend, they refused to pay cashback for no reason.
I won't be using this cashback link anymore because my transaction has been declined. WHY?
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Damian81 | 31 Aug 2023
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Refused to pay what they promised
As other users report, they refused to pay what they promised.
Never thought such an international company would act like a pirate.
The excuse this time is "they cannot prove that this has been the result of a TopCashback referral."
Shameless.
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trevormong | 25 Aug 2023
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Twice not tracked and twice declined.
DFDS are nothing short of a joke. Start to finish, you are best avoiding them at all costs.
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HenryC | 31 May 2023
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Didn't pay
As a ferry company, they're solid. But having followed their guidelines to the letter - cleared cookies, clicked through, completed transaction all in one browser session - no cashback tracked. When they reviewed the missing cashback submission, they declined as "retailer guidelines not followed". Looks more like trying to get out of paying 4% of a hefty booking. A reminder always to see cashback as a bonus if it comes through, and not deciding which retailers to use based on the cashback. So all good, but just disappointed.
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JamesOakley | 16 May 2023
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