Get up to 2.1% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 2.1% of your purchase back
when you shop with Dunelm

Dunelm Reviews

If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Log in to review

Dunelm Reviews
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Cashback received for correct amount quickly. Would recommend. Reliable provider.
  Lcashw | 24 Jun 2015 Report Abuse
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Excellent Seller.
  | 22 Jun 2015 Report Abuse
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Tracks and pays quickly. Even when I reserved online and didn't pay for the order until I collected in store. Recommended!
  sashaknits | 05 Jun 2015 Report Abuse
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Be wary of using this company. They do not pay your cashback. I wont be using them again.
  dexterfish | 04 Mar 2015 Report Abuse
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No cashback received after placing a large order - a missing claim was lodged but came back declined as the merchant was unable to find the order???? Very disappointing.
  Amanda_ojc | 02 Jan 2015 Report Abuse
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Ordered on line for in-store collection, worked very well, staff very friendly and attentive. Cash back registered and paid quickly. A very good experience.
  sovlike | 31 Dec 2014 Report Abuse
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I reserved online & collected & paid instore. It tracked but was declined. Very disappointing. They kept me waiting ages while they went to find the order.
  stewr | 07 Dec 2014 Report Abuse
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Ordered on line and collected in store. Cashback tracked quickly and was payable in a very short time.
  pedum | 03 Jun 2014 Report Abuse
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this is ridiculous. I have been waiting for acknowledgement of the cashback by Dunelm for almost 2 months now. it wasn't tracked for some reason (although the click through was) and now as the case has been raised with Customer Services of Top Cashback, we have been "waiting for the merchant" for the past 2 months... seriously? And this merchant has still got the status of a "faster payer"... I don't think so. Very disappointed.
  | 07 May 2014 Report Abuse
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this is ridiculous. I have been waiting for acknowledgement of the cashback by Dunelm for almost 2 months now. it wasn't tracked for some reason (although the click through was) and now as the case has been raised with Customer Services of Top Cashback, we have been "waiting for the merchant" for the past 2 months... seriously? And this merchant has still got the status of a "faster payer"... I don't think so. Very disappointed.
  | 07 May 2014 Report Abuse
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Have used it twice now with success. Cashback tracked and became payable quickly.
  sdg143 | 24 Feb 2014 Report Abuse
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Quickly tracked, payable within a week of purchase. V.happy with dunelm service as well
  julitele | 22 Feb 2014 Report Abuse
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The cashback on delivery orders is a joke. Spent over £150 at the end of Dec but the transaction is not tracked. Submitted a claim, and is still waiting for merchant's response. So if you are thinking of a home delivery purchase, don't bother with its cashback as it just wasted your time. However, placed an order of reserve and collection, and it tracked fine and paid out very quickly.
  Shopholic | 10 Feb 2014 Report Abuse
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Best retailer on here perhaps? Fantastic quality and cashback paid in like 2 days?
  scottdev4444 | 15 Jan 2014 Report Abuse
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Must comment as their service and cashback has been the best I have encountered since joining TCB in 2009. Ordered item on 15th December 2013 through reserve and collect at their Truro store and cashback I see has become payable and it is only now 2nd January 2014. Excellent and certainly a very positive outcome
  oldboo | 02 Jan 2014 Report Abuse
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not happy, I placed an order of 2 x blankets and a china teabag dish with dunelm via topcashback, first the parcel arrived in a bag and on opening realised the china dish was not wrapped and had smashed to pieces. I have not got round to taking it to the shop to exchange yet so nothing returned and the whole transaction went through smoothly or so I thought, my cashback has been decline for no reason. I attempted to make a claim for missing cashback and they have still declined and I am none the wiser. If the blankets weren't so nice I would send the lot back and get it all elsewhere.
  lollybennett | 12 Dec 2013 Report Abuse
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Tracked quickly and was payable within 2 weeks of ordering an item for collection instore!
  nogrub | 26 Nov 2013 Report Abuse
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Used twice and both tracked perfectly, and quick at paying too
  | 28 Oct 2013 Report Abuse
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Jokers who claim that the transaction was rewarded through a separate cash back site so they will not pay out. Don't bother with them. Complete waste of time.
  ellab12 | 04 Sep 2013 Report Abuse
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Amazing service - tracked to payable in 4 days. Reserved online and collected in store with no hassle.
  luc545 | 20 Aug 2013 Report Abuse
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I ordered two items for click and collect. And I still got cashback which showed up within 24 hours. And it went from pending to payable in 10 days. Happy days!
  Tuzladw | 28 Jul 2013 Report Abuse
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The products I wanted (value polycotton sheets) were not in stock for home delivery (king or single size), or in any store up to 30+ miles away (which would not earn cashback anyway) Disappointed!
  jsr4 | 28 Jun 2013 Report Abuse
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Dunelm Mill refused to honour any of my purchases via topcashback. Adding to this I reserved several items at my local store on various days and none of the items were ready for collection. After receiving e-mails stating that my items were ready for collection I went to the store only to be kept waiting at the customer services/collection desk for 30 minutes on one visit and 10 to 15 minutes on my last two visits.
  | 28 Jun 2013 Report Abuse
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Well I have to say I'm impressed that cashback arrived in my account very quickly, even though I only used their reserve online service. The reserved item was available with my name etc attached so all in all great.
  chloe18 | 26 May 2013 Report Abuse
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Used twice and cashback not paid! Rather annoyed as I spent £50 the first time. The second was for £16. Maybe it's my iPad but I have used it to buy from other retailers with no problems getting cashback. Beware.
  suecrossstitch | 08 May 2013 Report Abuse
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