Get up to 3.5% of your purchase back when you shop with Ebuyer Join TopCashback Free
Get up to 3.5% of your purchase back
when you shop with Ebuyer

Ebuyer Reviews

The vast majority of TopCashback members who have shopped with one of the UK’s largest electrical and computer equipment retailers through our site have been delighted with their experience, judging from the Ebuyer reviews you’ll find below. As well as their products and prices, they also come in for praise for their cashback. One clearly happy member said: “Always a good place to buy and quick cashback as well — will be using again and again and again.” High praise indeed. Other positive comments include “received the cashback within a month of purchase, which is great”, “always pays promptly, no trouble” and “never any issues with tracking and fast payment”.

You’ll also find Ebuyer review feedback which highlights the products they sell, the great deals available and the company’s customer service, with one of our members saying: “Used Ebuyer for years and they are always great value.” Other comments you’ll find include “always a pleasure to deal with”, “five-star — brilliant experience”, “great service, good products, fair prices” and “everything’s great — I’d recommend Ebuyer to everyone”. Log in to review

Ebuyer Reviews
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Does not pay out any cashback. Never tracked, lodged a claim which then tracked at ZERO. Waste of time.
  VeryShiftySwifty | 23 Sep 2014 Report Abuse
 
Hi there, having received some further information regarding this, I can confirm that unfortunately, the payment method used did not meet the terms and conditions for this merchant, you can view these within the merchant notes on the merchants page. I do apologise that I cannot provide some better news but I do hope that any future transactions are more successful for you. Best wishes, TopCashback

TopCashback
 
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Very good prices at ebuyer and payout available within weeks of purchase. Amazing the faster ever sometimes it takes other 12 months. Highly recommend this merchant.
  Tightbugger123 | 11 Sep 2014 Report Abuse
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Order was despatched quickly and cashback tracked swiftly and correctly.
  FirePhantom | 20 Aug 2014 Report Abuse
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don't bother making any expensive purchases with this company as they will just cancel your order pending additional security ID such as scan of passport! Of course they are happy enough to take your payment before that, now leaving me out of pocket for several days until the refund returns. Not impressed.
  vampyresheep | 07 Aug 2014 Report Abuse
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Never tracked, raised a claim, stated tracked with different website. I do not use any other websites other than Topcashback. Waste of time. Dont expect your order to be tracked wouldn't be supprised if they tacked it themselves to retain the money. 100% Unhappy.
  P99RSA | 01 Aug 2014 Report Abuse
 
Hi there, I can explain this a little further for you. We are not disputing that you went via TopCashback, but if an unauthorised voucher code was used, or if you used a search engine prior to, or had several tabs open at the time of purchase, than your cookie can be attributed to one of these rather than ourselves. I am sorry that this is not a better outcome for you but by ensuring that you clear your cookies prior to purchase, hopefully any future transactions are more successful for you. Best wishes, TopCashback

TopCashback
 
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Only offered a palty £1 or so for a spend of £284+, queried it and got it raised eventually, but still not for the correct amount. Annoyed that if they are going to offer a lower percentage then they should say so on the offer page and not give false information.
  alisonwo | 01 Aug 2014 Report Abuse
 
Hi there, having looked into this, I can confirm that your purchase is only eligible for the 1.5% cashback offer and therefore, we are not able to further query the amount receive. I am sorry that this is not a more positive outcome for you. Best wishes, TopCashback

TopCashback
 
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Not bad. Didn’t track automatically but after submitting a missing cashback claim it took about 5 weeks to receive.
  mistersneezy | 30 Jul 2014 Report Abuse
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Seems ebuyer is one of those firms to avoid with disputed or untracked cashback transactions. I have now had several transactions declined by ebuyer as they hadn't tracked correctly on TCB so i had to go thro' customer care. Never again will i use the firm based upon cashback alone, will always now chk other sites & take ebuyer at their price without any dedns for cashback. Cust svce isn't too good either
  tazman | 07 Jul 2014 Report Abuse
 
Hi there, I am sorry that your transactions did not go on to be more successful for you, I can confirm that after receiving some further information on this, the merchant has not been able to link your transactions back through TopCashback. Unfortunately, without this referral for a transaction, then we do not receive the cashback to pass forward to you. I hope that you see any future transactions you make go on to be more successful. Best wishes, TopCashback

TopCashback
 
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Ebuyer have twice declined cashback claims because they've been delivered to a business address. I shall avoid in future.
  Chris_Good | 07 Jul 2014 Report Abuse
 
Hi there, I can confirm that there is a separate page for business to business purchases and I am sorry that we have not been able to provide a more positive resolution to each of your claims. I hope that any future purchases are more successful for you. Best wishes, TopCashback

TopCashback
 
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After month of waiting ebuyer came up saying that I have used an additional for of cashback/voucher what is not the case, dissappointing but at least I know where not to buy anymore. -Greg
  look4getty | 22 May 2014 Report Abuse
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Shown as tracked within a few hours and became payable within a couple of weeks. Excellent service as well: cheapest I found for what I bought, largely as delivery is free. I didn't pay for an upgrade to a quicker delivery service and stayed with the free option. I ordered after 6pm, the item was marked as picked and dispatched on the following day, and delivery was made around 9am the day after that. I've used Ebuyer several times before, they've always been efficient and they've always paid cashback with no problem. Will use again.
  Snoopydoopy | 28 Apr 2014 Report Abuse
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Doesn't exist! I bought a laptop through topcashback - never got a penny, I've chased for an eternity & still no joy. Certainly won't be buying from them in future
  gabbee74 | 26 Mar 2014 Report Abuse
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I've placed two orders with ebuyer so far and neither of them have tracked. I'm put in a claim but heard nothing. Not impressed. Same because it's one of the few topcashback sites that sell computer components.
  MikDundee | 10 Feb 2014 Report Abuse
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Refused to pay out despite being provided with a copy of the order from their own website. Won't be using them again.
  lhopkins | 05 Feb 2014 Report Abuse
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I had to raise a claim as the cash-back did not appear even I got the pop-up window that the transaction was tracked successfully. Now I have to wait for Ebuyer's response what will be fine I guess.
  look4getty | 29 Jan 2014 Report Abuse
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This is a record in my experience, transaction on Jan 17 2014 and just checked my account randomly and cashback is payable Jan 26 2014 - super fast!
  CBone | 26 Jan 2014 Report Abuse
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Disappointed cashback was declined. Why offer the link and then not pay. The service otherwise was good, my order was delivered the day after purchase. Having used E Buyer previously I will now think twice after this experience.
  Richard_CFC | 24 Jan 2014 Report Abuse
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never track, a year later still (early 2013 I submitted) still waiting for cashback to come through. Avoid.
  ARPayne | 23 Jan 2014 Report Abuse
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Tracked same day as goods were ordered, then cashback paid within a fortnight. How good is that?
  hamsterjam | 15 Jan 2014 Report Abuse
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Product good but they said can't give cashback because I used paypal. thats very stupid as money is money
  wolf21 | 08 Jan 2014 Report Abuse
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Cheapest price I could find on internet and the fastest tracking and going to payable I have received from any merchant. I would definitely use again.
  traveladdict | 01 Jan 2014 Report Abuse
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Cashback - You must ensure you click on the correct ebuyer link - if you are a business you must use the ebuyer for business link rather than the normal link. Customer Service - very poor. Goods sent to incorrect address and never arrived after countless conversations with customer service. Refund only arrived after weeks of chasing. Use them again - no.
  JayWhelanUK | 17 Dec 2013 Report Abuse
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Great cash back experience. Cheapest I could find the product on the market. Cash back tracked and paid before I actually received the item. Great Experience.
  CMartin1984 | 06 Dec 2013 Report Abuse
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Very slow to deliver and don't honour cashback AVOID
  knoyland | 04 Dec 2013 Report Abuse
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Bought item 23.11.13 - it arrived within 3 working days and cashback became payable (green light) within 8 days. Probably the fastest i have ever come across - Well Done
  batjamboree1 | 03 Dec 2013 Report Abuse
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