Get up to 3.5% of your purchase back when you shop with Ebuyer Join TopCashback Free
Get up to 3.5% of your purchase back
when you shop with Ebuyer

Ebuyer Reviews

The vast majority of TopCashback members who have shopped with one of the UK’s largest electrical and computer equipment retailers through our site have been delighted with their experience, judging from the Ebuyer reviews you’ll find below. As well as their products and prices, they also come in for praise for their cashback. One clearly happy member said: “Always a good place to buy and quick cashback as well — will be using again and again and again.” High praise indeed. Other positive comments include “received the cashback within a month of purchase, which is great”, “always pays promptly, no trouble” and “never any issues with tracking and fast payment”.

You’ll also find Ebuyer review feedback which highlights the products they sell, the great deals available and the company’s customer service, with one of our members saying: “Used Ebuyer for years and they are always great value.” Other comments you’ll find include “always a pleasure to deal with”, “five-star — brilliant experience”, “great service, good products, fair prices” and “everything’s great — I’d recommend Ebuyer to everyone”. Log in to review

Ebuyer Reviews
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Cashback tracked and paid very quickly. Happy with products I ordered. However this firm uses Yodel for delivery, at least on the economy delivery option, who I don't trust with my parcels.
  sizeit8 | 27 Nov 2013 Report Abuse
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Not only did I find what I was looking for (a specific hard drive) cheaper than any other internet seller, but there was also cashback. OK, so the cashback didn't track correctly, but that is most likely due to me using a different email address. Two weeks after I raised the claim the cashback was found, added to my account and cleared as payable. So much faster than any other merchant even when it all goes well. Definitely using this merchant again.
  Inkiesquid | 19 Nov 2013 Report Abuse
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In several years of TCB membership, I've never had cashback progress from purchase to 'payable' in such a short time (4 days). Full marks to ebuyer: an experience such as this can only reinforce customer loyalty.
  hamsterjam | 12 Nov 2013 Report Abuse
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Consistently rapid payment on every purchase with no errors. Usually cash in your payable within days. Seems the % is arbitrary against the many different available, but the fact that they immediately and are the best priced anyway - makes it all worthwhile. Excellent.
  timpickles | 02 Nov 2013 Report Abuse
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Cashback didn't track, then (after me chasing it up for a year!) it was declined.
  | 27 Oct 2013 Report Abuse
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I ordered a PC tablet from them which arrived in good time, but the back fell off the tablet as I got it out of the box. They sent the couriers to collect the item from my place of work but whilst I was walking downstairs with the box, the driver left before I could get there. eBuyer, rather than apologising, tried to charge me £10 for a missed delivery! Their returns policy is extremely limited as to return it myself they will only re-pay up to £10 so if it costs me more to return then I will not get that back. The main problem was that their customer services actually blamed the problem on me because I bought the item online and stated that it was therefore my responsibility to pay to get it returned! In todays day and age one expects better customer service.
  Martin_Kloos | 24 Oct 2013 Report Abuse
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Ordered a microwave which arrived within days, it was scratched so had to return it for a replacement, this was done quickly and without any hassle. Best price too, and cashback became payale within one week! Good communication, will definitely use again.
  gilltess | 20 Sep 2013 Report Abuse
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Failed to track, then after putting in a claim and many nudges it was refused. Refusal was completely unjustified. I will never use again so don't buy from them if the 'potential' cashback is tempting you
  cc1 | 05 Sep 2013 Report Abuse
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Got cashback 'paid' within a few weeks. That's what I call a faster payment. Have bought several things from Ebuyer and their service and prices are first rate!
  chegz34 | 20 Aug 2013 Report Abuse
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On several orders on general computer parts and accessories, I've spent over £1,500. I've been declined cashback on each order because apparently I don't meet the terms which is bull****. It's simply because they don't want to pay £50 in cashback! TAKE EBUYER OFF TOPCASHBACK NOW! I've not earned 1 penny and have no explanation why other than it's "not going to happen".
  TopHat | 17 Aug 2013 Report Abuse
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Quickest cash back payment by far! Less than a week!!!
  mattedwards1987 | 18 Jul 2013 Report Abuse
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Used Ebuyer quite a few times now. Prompt cashback and excellent service from ebuyer themselves.
  Dibsy74 | 09 Jul 2013 Report Abuse
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Cashback paid within two weeks. I totally recommend Ebuyer too.
  QueenBC | 18 Jun 2013 Report Abuse
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Ebuyer appear to feel they can choose not to honour their cash back agreement for no good reason. Cannot locate my transaction, eh? Well the VAT receipt would demonstrate otherwise. Can't quite see why they're on this site if they're not prepared to supply cash back as agreed. Personally, I'll be looking elsewhere for a retailer to cater for my computer needs.
  SimonWilk | 03 Jun 2013 Report Abuse
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Fast payment and first-class experience with Ebuyer.
  andyallcorn | 31 May 2013 Report Abuse
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I get 1.50 cashback after 3 month.I had to lodged a missing cashback claim.
  | 30 May 2013 Report Abuse
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I've been with TCB for some time. I know where the pitfalls are so I'm always very careful to go through the correct steps to help me get cashback. Ebuyer was offering a great cashback of over 8% so I decided to make a very large purchase (over £300) with them being VERY careful with my purchase process. TCB logged the visit, I didn't visit any other merchants, sites offering codes etc. The item never tracked. I did my usual in this case - contacted TCB with all the details eg order no,confirmation emails from Ebuyer, times etc. Ebuyer denied cashback offering an excuse - that I know was untrue (another marketing channel!!! ie they kept the cash) I disputed this with TCB who did everything to help but this company will not budge (almost £30 out of pocket!!!). My warning - if you intend to make a large purchase - be very wary of this company. They are ok paying out on the small amounts but I would go elsewhere if you are spending more. I feel conned and I believe that this company played me. I will not be buying from this company again and advise everyone else to think seriously before purchasing from here. Once bitten, Ebuyer - I WON'T be back!!!
  Cashcoo | 29 May 2013 Report Abuse
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Quick to track, quick to pay, quick to recommend.
  Hoopster | 12 May 2013 Report Abuse
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Tracked within 24 hrs and payable within a week. Fastest cashback experience yet
  Gaz_ | 03 May 2013 Report Abuse
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My cashback didn't track at first so lodged a missing cashback claim. A few months later cashback was reject.Never use again.
  pegreg777 | 01 May 2013 Report Abuse
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I cleared my cookies and did all the usual stuff but apparently used another channel which I can only assume means I am an existing customer. Underwhelmed by whole experience.
  silentbob | 29 Apr 2013 Report Abuse
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Ordered last year and never received cashback. The merchant hasn't responded to my claim to get the missing cashback. Shame, as we've also had problems with the item we ordered!
  | 22 Apr 2013 Report Abuse
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Been doing this cashback malarkey for a number of years now, so I know what to do and what not to do when it comes to ensuring sales are traced correctly. So I'm pretty dumbfounded that eBuyer are unable to cough up the cashback I should have received following an order placed four months ago. Proceed with caution...
  dank | 22 Mar 2013 Report Abuse
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Cashback went to payable within 7 working days. The fastest yet
  markm00 | 04 Mar 2013 Report Abuse
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They will do anything to avoid paying your cashback, denying that you ever clicked through. I have had two incidents, and it ALWAYS happens with higher value cashback. Be warned.
  charliemartin | 07 Feb 2013 Report Abuse
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