Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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Why
My cashback has been declined after waiting 3 months. There is no reason why it should have been declined. Topcashback must enquire why this keeps happening to so many members.
  martins | 08 Jan 2025 Report Abuse
 
Hey there, please could you submit a declined claim for this cashback and the team will be able to query this with the retailers network for you -Kieran

TopCashback
 
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Declined the same as most others
Been with EDF for years so used TCB when I renewed. Tracked immediately and showed as £50 cashback. 3 months later the cashback, as so many others lately, has gone to 0 declined. Hmmmm, as I signed a contract with them that they are appearing to not recognise, do you think I can leave without penalty?
  sueg16 | 07 Jan 2025 Report Abuse
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Cashback Declined !
My cashback was declined three moth after I signed up for a 1 Year fixed energy deal. I just realized that I am one of many in the same situation. Top cashback must to check why this are happend, since it was very clear that we would receive a reward o £ 50. That is not acceptable!
  clessioms | 06 Jan 2025 Report Abuse
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Cashback declined
This is a scam I signed up for a fixed dual tariff through Top cashback. For no reason my claim was declined.
  Sally_Greenslade | 05 Jan 2025 Report Abuse
 
Hey there, please could you submit a declined claim for this cashback and the team will be able to query this for you -Kieran

TopCashback
 
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ANOTHER CASHBACK SCAM.
Cashback declined for no reason having signed up for fixed energy deal. It seems that I am one of many in the same situation. Top cashback should seriously consider removing them from the site as they are conning people into switching to a fixed deal with them and then not paying.
  Mattycat | 31 Dec 2024 Report Abuse
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Declined cashback
Renewed Dual tariff with EDF as an existing customer but was declined the cashback incentive 3 months after with no reason!!!! Absolutely shocking!!!!
  Goochi587 | 28 Dec 2024 Report Abuse
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CASHBACK SCAM
as with many others, signed up for 2 accounts i manage with EDF, both exsiting customers and renewed with new 1 year tarrif, both declined with no reason , TCB should not allow EDF on this platform as they have no intention of paying out, its shocking
  alanm77 | 27 Dec 2024 Report Abuse
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Cashback declined
Same as other complaints, took up £50 cashback for new and existing customers for 1 year tariff. Cashback declined 2 months later for no reason.
  arual2494 | 23 Dec 2024 Report Abuse
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Cashback declined
£45 cashback for new and existing customers for 1 year fixed dual fuel. As an existing customer I took the offer and fixed the price for one year. After three months I saw EDF declined my cashback, no reason. They attract customers with cashback offer,but I think not many or any actually receive cashback.
  toptarek | 15 Dec 2024 Report Abuse
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Top Cash back was declined with no reason
I joined EDF through Top Cash Back on 28th August and it was declined on 10/12 /2024 I am still with EDF and was not given a reason for being declined.
  Willowthewisp | 11 Dec 2024 Report Abuse
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Fast Cashback
I switched to them recently and the cashback provided was cherry on top. To my surprise, the cashback appeared immediately and I am pleased with this swift action.
  indranil2u | 04 Oct 2024 Report Abuse
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Got my cashback . . eventually and that's fair enough.
  richardsoffice39 | 01 Mar 2022 Report Abuse
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thought it was a con but FANTASTIC
  hercules3 | 20 Feb 2022 Report Abuse
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50/50 on this company one small cashback ok but a big one declined for no reason!
  chrisbusy | 19 Feb 2022 Report Abuse
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maybe 5 months and still waiting account opening fully
  garysoper | 13 Feb 2022 Report Abuse
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Cashback paid no problems quick and simple
  mustbelove | 13 Feb 2022 Report Abuse
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Amazing! highly recommended
  Whittick15 | 11 Feb 2022 Report Abuse
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No issues but did take a while to go from confirmed to payable.
  Mindminde | 05 Feb 2022 Report Abuse
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Nice to receive something back.
  Barry_Cooper | 04 Feb 2022 Report Abuse
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Took 7 months but I got paid.
  Billylewis | 29 Dec 2021 Report Abuse
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did'nt receive the correct cashback amount this time round
  Robert Sutton | 24 Dec 2021 Report Abuse
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Cashback still hasn't tracked after 3 months and trying to get the order reference from EDF has been a nightmare. I am still waiting for it.
  Greymarv | 06 Dec 2021 Report Abuse
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7 months on no cashback
  Tonywilliams1001 | 03 Dec 2021 Report Abuse
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still waiting on cashback to be payable, it says up to 26 weeks but I'm still waiting some 38weeks later absolutely ridiculous
  Picto1975 | 28 Nov 2021 Report Abuse
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The most ghastly inefficient heavy handed and difficult place to get hold of for CS. They drag heels paying out cashback. Just because theyre in trouble with costs i assume.
  scotty6381 | 15 Nov 2021 Report Abuse
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