Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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The £40 tracked by next day - just need to see how long till I can get my money!
  hibbysam | 14 Aug 2010 Report Abuse
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did not receive cashback, after ages and going out of my way to get a reference number, gave up on this request and pretty much topcashback.co.uk, there are better and faster alternatives
  | 08 Aug 2010 Report Abuse
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No complaints. Paid out faster then expected.
  Daren | 04 Aug 2010 Report Abuse
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fast tracking
  | 04 Aug 2010 Report Abuse
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fast tracking
  | 03 Aug 2010 Report Abuse
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switched to EDF in January. Still waiting for cashback. Not impressed with Top Cashback, all they seem to do is put you off with its not our fault. You will have to wait. HOW LONG ?
  | 30 Jul 2010 Report Abuse
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had initial problems with tracking c/back. ( not the fault of top c/back) But every thing turned out ok in the end
  shacka | 27 Jul 2010 Report Abuse
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tracked quickly , confirmed quickley , just waiting for it to go payable, no problems with the change over will have to c what there service is like, i went for online saver 6 fixed tariff till 2011 lucky as they have just put up prices for saver 5, but so far so good
  | 27 Jul 2010 Report Abuse
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Didn't track immediately, one enquiry and the transaction appeared!
  Phileh | 26 Jul 2010 Report Abuse
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Great deal with EDF, good cahback offered but, had to submit enquiry to complete cashback tracking. Paid very quickly.
  Haze_Y | 22 Jul 2010 Report Abuse
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Really easy and a really good service
  Hanco | 20 Jul 2010 Report Abuse
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fast tracking
  | 16 Jul 2010 Report Abuse
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fast tracking
  | 06 Jul 2010 Report Abuse
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Quick, painless and money now in the bank within a couple of months. Would certainly recommend them.
  blackfamily | 06 Jul 2010 Report Abuse
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Quick tracking. Great deal. One happy customer
  bigperms | 02 Jul 2010 Report Abuse
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Just wondering why some people are claiming they got £80 cashback and others say £40 cashback. Was the £80 an older offer? another cashback site are offering the same £40 cashback as TopCashback. Which to choose?! I found EDF to be good provider in my previous home. Hoping to switch back when i move.
  DAMIEN_MENDIS | 01 Jul 2010 Report Abuse
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Fast tracking
  | 25 Jun 2010 Report Abuse
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fast tracking
  | 23 Jun 2010 Report Abuse
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This was my first experience of claiming cashback and was delighted how simple and speedy it was.
  Babs48 | 15 Jun 2010 Report Abuse
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Had to chase up this one a few times. It took about 3 months, but was paid the £40 quickly once tracked.
  Armonk | 14 Jun 2010 Report Abuse
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Cashback received ok, although I had to raise an enquiry before it appeared. I've been with EDF twice now. The first time they were brilliant in every way. If anything was ever wrong their customer services sorted it out quickly, cheerfully and with the minimum of fuss. The second time was completely different though. I had no problems with the electricity transfer, but the gas transfer took a very long time and was riddled with problems. Firstly they used a meter reading which was before the reading used by my previous supplier, meaning that I was double charged for some units, then they put me on non direct debit rates despite the fact that my contract was for monthly direct debit. It was just because for whatever reason they had failed to set up the direct debit on my gas account. I had to contact them many times over these issues, and I was really shocked by their initial attitude. Despite the fact that they are supposed to handle fully the smooth running of the transfer they made out that it was my fault that I'd been double charged the units and I'd have to take it up with my previous supplier. They told me it was just tough that I'd been overcharged and they weren't willing to do anything because as far as they were concerned they'd done everything right. I contacted my previous supplier and also the Independent Gas Transporter (IGT), which really EDF should have done on my behalf, and they confirmed that in fact EDF had made the mistake. Eventually EDF acknowledged this and corrected my bill, but there was no apology or compensation. With the other issue, the non direct debit rates, they keep saying they will calculate a refund of the overpayment but it never appears and I'll probably have to go to the small claims court to get it. So, you may get a good deal and cashback, but prepare yourself for some possible grief with the gas transfer.
  Kevinford | 10 Jun 2010 Report Abuse
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Tracked immediately and cash back in my account just over 7 weeks later. Great and simple service. Thanks TCB!
  Moneysavingforever | 09 Jun 2010 Report Abuse
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fastv tracking, just waiting for switchover and cashback
  | 08 Jun 2010 Report Abuse
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Tracked quickly and paid as soon as the supply switch was complete.
  olmacca | 01 Jun 2010 Report Abuse
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not tracked, after enquiry, payable within 2 months from switch. Very good deal
  kookai | 01 Jun 2010 Report Abuse
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